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Acuity Scheduling reviews
3.8 (5 reviews)

Acuity Scheduling is a robust SaaS solution that automates appointment scheduling for businesses. Its user-friendly interface simplifies booking, calendar management, and payment acceptance. By minimizing administrative tasks, Acuity allows businesses to concentrate on client service and revenue growth. This powerful tool streamlines operations, saving time and enhancing efficiency.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Acuity Scheduling?
  • 04How Acuity Scheduling compare to similar software?
  • 05Who is Acuity Scheduling best for according to our reviewers?
  • 06Acuity Scheduling reviews

Pros from reviewers

  • Customizable scheduling links: Users can personalize their scheduling links, adding a touch of personalization and branding to their scheduling process

  • Comprehensive scheduling solution: Acuity Scheduling offers a one-stop solution for managing various needs, including personal, life coaching, and nonprofit activities, making it a versatile tool for different users

  • Buffer time and last-minute scheduling prevention: Acuity allows users to add buffer time between meetings and disable last-minute scheduling, preventing back-to-back appointments and ensuring ample preparation time

  • Integration with other platforms: Acuity integrates well with platforms like Squarespace and Google Calendar, simplifying the scheduling process and ensuring seamless operation

  • User-friendly and flexible: Acuity is easy to use and offers flexibility in managing multiple calendars, making it ideal for businesses with varying scheduling needs.

Cons from reviewers

  • Limited customization: Some users have noted that the appearance of Acuity is quite plain and lacks customization options, which could limit the user experience

  • Poor customer service: Several users have reported a decline in the quality of customer service since Acuity merged with Squarespace, with slow responses and lack of direct contact options

  • Inadequate time zone setting: The time zone setting is reported to be small and often overlooked by international clients, which could lead to scheduling confusion

  • Lack of specific features: Some users have found that Acuity does not meet their specific needs, such as the inability to save client addresses for businesses that require travel or the lack of support for one off meetings

  • Difficulties with integration: Some users have reported issues when trying to integrate Acuity with other platforms, which could hinder its functionality and efficiency.

Main features

Starting Price

$20

/ month

Free Plan

No

Efficient appointment booking

Seamless integrations

Customizable booking pages

Time zone intelligence

Payment processing

What is Acuity Scheduling?

Acuity Scheduling is a powerful and user-friendly software that revolutionizes appointment scheduling for businesses. It features an intuitive interface and robust features that enable efficient management of bookings, saving time, and improving customer satisfaction. Acuity allows customization of scheduling pages, calendar syncing, and automation of reminders and follow-ups. It integrates seamlessly with popular online platforms like Google, Zoom, and Stripe, simplifying the booking process. Acuity's flexibility accommodates various scheduling needs, whether for individual appointments, group events, or classes. It also offers comprehensive reporting and analytics for valuable business insights, client history tracking, and revenue trend analysis. This data-driven approach aids in making informed decisions and identifying growth opportunities. Acuity Scheduling is an all-in-one solution that can elevate your business to new heights.

Who is Acuity Scheduling best for according to our reviewers?

  • Life Coaches: Acuity Scheduling is suitable for life coaches, providing a one-stop solution for managing and connecting clients to services. It prevents last-minute and back-to-back appointments, and allows personalization of scheduling links

  • Nonprofit Organizations: Nonprofit organizations can benefit from Acuity Scheduling's affordability and automation capabilities. It integrates well with other platforms like Squarespace, simplifying operations and focusing on important tasks

  • Photography Businesses: For photographers, Acuity Scheduling is a user-friendly and flexible tool that allows management of multiple calendars with ease. It integrates well with other calendars and allows for booking gift vouchers and recurring events

  • Tour Operators: Acuity Scheduling is ideal for tour operators, enabling the creation of unique schedules for each artist. It is a comprehensive online scheduling tool that is cross-platform and accessible from multiple devices

  • Dog Trainers: Despite some limitations, dog trainers can find Acuity Scheduling useful for its online booking feature and seamless integration with Zoom. However, it may not meet specific needs like saving dog information and client addresses for easy scheduling.

    • Acuity Scheduling reviews

    3.8

    Acuity Scheduling rating

    4.5

    Ease of use

    4.5

    Customer service

    4.7

    Value for money

    4.6

    Likelihood to recommend

    4.8

    Features

    5 Acuity Scheduling reviews

    3.8 (5 reviews)

    • Alden D

      Senior Citizen's Positive Experience with Acuity Scheduling

      I'm 72 years young and I place great importance on customer service. I'm thrilled to say that Acuity Scheduling has been a game-changer for me! They've been so prompt in responding to my emails, it's like they're right there with me. I've even learned to navigate Google to find more ways to interact with them. This has been an incredibly empowering and positive experience for me!

      May 7, 2024

    • Raymond

      Ticks All My Boxes: Acuity Scheduling

      I use Acuity to manage my time across various needs, including personal, life coaching, and nonprofit. It's a one-stop solution that helps me manage and connect people to my services. I switched from Calendly to Acuity as it accommodates my preferences, like preventing last-minute and back-to-back appointments. I also value the ability to personalize my scheduling links. There are features I haven't explored yet, such as intake forms and billing, but I'm eager to do so. I enjoy the engaging and humorous emails from the company, which make me feel personally attended to. I had some initial confusion setting up my calendars, but I figured it out and still love my account. I chose Acuity for its ability to add buffer time between meetings and disable last-minute scheduling, and because it integrates well with Squarespace, which I also use. Both products simplify my life, allowing me to focus on what's most important.

      April 27, 2024

    • Walter Miller

      Acuity Scheduling: An Indispensable Tool for Business Owners

      As a business owner, I find Acuity Scheduling to be an indispensable tool

      April 23, 2024

    • Diane Williams

      Terminated after Two Years: Acuity's Limitations for Dog Trainers

      As a dog trainer, I find Acuity less than perfect as it doesn't meet my specific needs of visiting different homes without a fixed location. It doesn't have the capability to save dog information and their addresses for easy scheduling. However, I do find its online booking feature convenient and its integration with Zoom seamless. Unfortunately, I had a poor experience with their customer service when they couldn't help me with my renewal due to a system bug that stopped me from updating my card. The lack of a feature to save client addresses is a major downside, especially since I need to travel to their places. Also, unlike Calendly, Acuity doesn't support "one off meetings".

      April 16, 2024

    • Olivia

      Appreciating the Ease and Security of Acuity Scheduling

      I absolutely love using the Acuity Scheduling app, particularly as a customer. I find that I can schedule a class with ease more than 5% of the time. Plus, the feature that requires me to enter my login password each time is a great security measure that I appreciate. It ensures that my account stays secure at all times!

      April 14, 2024

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