Pros from reviewers

• Automatic transcription: The software automatically transcribes audio files into text, eliminating the need for manual transcription

• Time-saving: Amberscript significantly reduces the time spent on manual transcription, allowing users to focus on other tasks

• User-friendly: Amberscript is easy to set up and use, with a convenient editor that allows for easy text editing

• Accuracy: The software accurately transcribes spoken words in English, with multiple accent options available, and its AI-powered transcription process learns over time, reducing errors

• Efficient customer support: Users have praised the efficient assistance provided by Amberscript's customer support team.

Cons from reviewers

• Poor transcription performance: Despite its ease of use, Amberscript has been reported to have subpar transcription performance compared to other platforms, particularly when dealing with non-native English or German speakers. This could be due to the software being primarily trained by native speakers

• Lack of transparent pricing: Some users have reported issues with Amberscript's pricing structure, stating that it is not clearly communicated that the monthly plan can only be cancelled after a three-month period

• Inefficient customer service: Some users have reported dissatisfaction with Amberscript's customer service, describing it as one of the worst they have dealt with

• Limited offline functionality: Amberscript requires an internet connection to function, which can be inconvenient for users who need to work offline

• Issues with additional speakers and subtitles: Users have reported that the software sometimes adds additional speakers during transcription even when there's only one, which can disrupt the transcription process. Additionally, there have been instances where subtitles disappear or get stuck, forcing users to redo their work.