Pros from reviewers

• Intuitive and user-friendly interface: Backlog offers a simple and easy-to-navigate interface that doesn't require any special instruction. Users can quickly identify tasks needing their attention and monitor team activities

• Robust project management features: Backlog provides a comprehensive set of project management tools, including the ability to set priorities, due dates, and assign tasks to specific team members. This greatly aids in organization and ensures everyone is on the same page

• Real-time updates and notifications: Backlog keeps users informed of any changes or progress on tasks through real-time updates and notifications. This feature enhances team communication and collaboration

• Customizable themes for projects: Backlog allows for different themes for various projects, making it visually appealing and adaptable to the user's preferences

• Efficient task tracking: Backlog is an excellent tool for tracking issues across a spread-out organization. It assists in prioritizing tasks, maintaining an up-to-date to-do list, and focusing on deadlines.

Cons from reviewers

• Limited integration options: Despite its robust project management features, Backlog has limited integration options with other tools, requiring manual duplication of data and tasks across platforms, leading to inefficiencies and potential for errors

• Incomplete export of task descriptions: When exporting the project list to Excel, not all task descriptions are included, which can lead to loss of important information

• Restricted storage for large files: Backlog restricts storage for large files, which can be a limitation for larger projects

• Limitation on attachments: Backlog restricts users to only one attachment per ticket, which can be impractical for users who need to attach multiple files to a single ticket.

• Lack of custom fields: While Backlog is intuitive and user-friendly, it lacks custom fields or a more detailed priority field to ensure urgent issues are addressed first