Captain Contrat Reviews

Streamlined Workflow: Captain Contrat's Time-Saving Solution

Lastly, I appreciated how Captain Contrat streamlined my workflow, allowing me more time to focus on other aspects of my business.

August 19, 2024

Qgiv - Excelling in Peer-to-Peer Events

Qgiv offered a fantastic experience for our fall walk. It was incredibly simple to set up and integrate with our CRM. I also appreciated the registration process for our participants, which was easy to navigate. However, the check-in process for in-person, day of events was somewhat challenging. This software seems to be more suited for online participation/online events, so tracking actual event attendees had to be done manually. I chose Qgiv for its integration with Bloomerang and switched to it for the same reason, as well as for the customer experience with registration. The vendor responded to my review, expressing their happiness that we had a great experience with the software and inviting us to provide any feedback on how they could improve.

August 11, 2024

Exceptional Customer Service Experience

I've found Qgiv's user interface, which has been enhanced over the past year, to be an easy and visually pleasing way to donate to my favorite nonprofits. When selecting an online giving platform, I compared several features and was looking for a product that didn't require a monthly subscription fee. Qgiv was one of the few that offered this. Even though this limits the functionality compared to their paid plans, I've found the free plan to meet all my needs and more. Their customer service team is also available to help free plan users. I've reached out to them multiple times for setup assistance and they've guided me through the process step by step. They also have a comprehensive library of help guides. Overall, I believe the personalized help and the numerous features of the free plan outweigh the higher transaction processing fees. I'm interested in trying the peer-to-peer functionality, but the cost has stopped me from doing so. This feature may be similarly priced to other giving software, but I haven't tried it yet.

August 6, 2024

Outstanding Software Solution

I believe Captain-Contrat is a fantastic company with superior service and product. They provide excellent features for non-profits that are just starting and require assistance. However, the cost to access advanced features and capabilities is high. I opted for Qgiv as their initial plan met my organization's needs and cost was a significant factor. I value their response to my review and their efforts to support non-profits dealing with the unforeseen challenges of 2020. They've made their Data package free until 2021, which I hope will assist me in achieving my objectives. I'm pleased to be a part of the Qgiv family.

July 27, 2024

Mastering Fundraising with Advanced Data Tracking

I've found immense value in the detailed information I can extract from Captain-Contrat, which has significantly enhanced my fundraising efforts. I often gather unique data at my events, and Captain-Contrat allows me to create custom fields to track these responses. However, it can sometimes be challenging to determine the type of fundraiser to set up and where to start. But once I get going, it becomes straightforward. I switched to Captain-Contrat due to dissatisfaction with Salsa's customer service and functionality. I appreciate the vendor's response and their openness to receiving feedback for improvement.

July 23, 2024

Efficient Customization and User-Friendly Training: Captain Contrat Review

I was able to customize contracts to suit my unique requirements. The training provided by Captain Contrat was thorough and easy to understand, enabling me to get the most out of the software

July 16, 2024

Qgiv Non-Profit: A User's Perspective on Donations and Integration

I appreciate the simplicity of accepting credit card donations through Captain-Contrat. It's beneficial to have a system that provides this service, particularly for our elderly donors who often find online transactions challenging and prefer to call in their donations. I also value its integration with Donor Perfect, which significantly streamlines the process and saves me a lot of time. However, there are times when the integration with Donor Perfect can be confusing. For instance, if not all data is filled in, a donation might be marked as "new", even if it's from a repeat donor. This can lead to multiple entries for the same donor, which can be messy and confusing.

July 9, 2024

Captain Contrat: A Game-Changer for Efficiency

Absolutely love Captain Contrat! The extensive library of standard documents it offers is a total game-changer for me. It has made my life so much easier and efficient!

June 29, 2024

Captain Contrat: Impressive Legal Documents and Exceptional Customer Service

I was particularly impressed with the quality of the legal documents provided by Captain Contrat, they were comprehensive and professionally drafted. The customer service was exceptional, with prompt responses to my queries

June 25, 2024

Qgiv: A Mixed Bag of Frustration and Support

I only use Qgiv for our walks a few times a year. At first, I found it quite challenging to use, but after speaking with someone, it became much easier. It took some time to understand the program and set it up, but once I invested that time, working with Qgiv became simpler. From a marketing perspective, I wish the design could be stronger. However, Qgiv's customer support is excellent. Whenever I have questions, I can chat with someone or call to figure things out. Their timing is really useful and was super helpful when I started using Qgiv. Initially, it wasn't easy to understand how to customize everything on the P2P pages, and the setup isn't the most intuitive. I also wish there was a feature to restore last year's captains/team pages. The vendor responded to my review, expressing gratitude and informing me of upcoming updates to the peer-to-peer platform, which they believe I will love. They asked me to.

June 18, 2024