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Mainstreet Reviews
35 reviews
- 01 What is Mainstreet?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Mainstreet compare to similar software?
- 05 Who is Mainstreet best for according to our reviewers?
- 06 Mainstreet Reviews
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01 What is Mainstreet?
Mainstreet is a service that assists small businesses with tax optimization and financial opportunities, helping them save time and become more efficient. It has already saved over $100 million for more than 2,000 companies. Mainstreet handles tax returns, recommends tax credits, and alerts businesses to discounts on essential equipment. Businesses can track expenses and savings via a dashboard, aiding in budget planning and management. Mainstreet charges a clear and transparent fee of 20% of the savings they help businesses achieve, ensuring they must generate savings for the business in order to be paid.
02 Pros and cons from reviewers
Pros from reviewers
-
Customizable
The software offers numerous options for customization, allowing users to create a website and back office that suits their specific business needs -
Exceptional customer service
Main Street Sites is known for its outstanding customer service, with representatives who are always ready to assist and respond to queries on the same day -
Easy to use
Main Street Sites is user-friendly and simple to navigate, making it an ideal choice for individuals who are not tech-savvy -
Streamlines operations
Main Street Sites greatly streamlines daily tasks, making it a valuable tool for businesses looking to improve their efficiency and productivity. -
Constant updates
The software is constantly being updated and enhanced to maximize user-friendliness and meet the evolving needs of its users
Cons from reviewers
-
No refunds policy
Some users have reported that MainStreet does not provide refunds even when they fail to deliver their services, which can be frustrating and costly -
Lack of certain features
Some users have expressed a desire for additional features such as attendance and makeup tracking for individual students, direct Quickbooks financial linking, and easier photo resizing -
Difficulty in class scheduling
The system requires creating separate classes for each time and session, which can be cumbersome and time-consuming for businesses with multiple schedules -
Poor communication
There have been instances where MainStreet has failed to respond to inquiries about deliverables, leaving customers feeling ignored and dissatisfied. -
Limited support for drop-in classes
MainStreet software does not adequately support drop-in classes, which can be a significant inconvenience for businesses that offer most of their classes in this format
Mainstreet
Premium
Make money and boost profitability
$500 in credits
Save up to $500
03 Main features
Starting Price
Free Plan
Get immediate access to your money
Fast-track your payment
Be protected in the event of an audit
Optimize your R&D credits
Monitor your savings at any time
N/A
Free Plan
No
Get immediate access to your money
Fast-track your payment
Be protected in the event of an audit
Optimize your R&D credits
Monitor your savings at any time
Mainstreet
Premium
Make money and boost profitability
$500 in credits
Save up to $500
04 How Mainstreet compare to similar software?
05 Who is Mainstreet best for according to our reviewers?
-
Dissatisfied Customers
Despite its numerous features, MainStreet may not be suitable for all users. Some have found that it does not adequately support drop-in classes or provide refunds when services are not delivered as promised. However, the vendor has made updates to address some of these concerns. -
Small Business Owners
MainStreet software is ideal for small business owners due to its fully customizable website and back office features. It is user-friendly and offers numerous options for website design, making it easy for even those who are not tech-savvy to operate their business smoothly -
Swim School Managers
MainStreet software is easy to integrate into a business website and simple to update, making it a great choice for swim school managers. It also offers excellent customer service, which is particularly beneficial for businesses that need to manage a large number of students and classes -
Music Studio Operators
MainStreet is particularly beneficial for music studio operators. It provides features such as batch payment process, individual emailing of tax receipts, and an email messaging system. It also offers support for managing recitals and performances -
Start-up Founders
MainStreet is recommended for start-up founders as it offers features that help in discovering and managing tax credits. It provides full audit protection and the sign-up process is straightforward and easy
Mainstreet
Premium
Make money and boost profitability
$500 in credits
Save up to $500
06 Mainstreet Reviews
Mainstreet rating
Mainstreet Reviews
-
Lyndia Dickinson
Straightforward Support Without the Sales Pitch
We heard about Mainstreet through Joinsecret and got $500 in credits there, which was appreciated, but what kept us on the platform was the straightforward support and the way they handled follow-up questions without turning every reply into a sales pitch
June 27, 2026
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Camelia Krajcik
Streamlined R&D Tax Credit Questionnaire
Mainstreet made the R&D tax credit process much less painful for our small team, especially the questionnaire flow that pulls the right details out of engineering and finance without a lot of back and forth
June 23, 2026
-
Fr. Benny Ortiz
Fast Eligibility Review with Joinsecret Bonus
We found Mainstreet through Joinsecret and ended up with an extra $500 in credits, which was a nice bonus, but the real value was how quickly they reviewed our eligibility and explained what was worth pursuing and what was not
June 14, 2026
-
Jacques Wisoky
Organized Tax Credit Workflow with Joinsecret Credits
I came in mostly for the tax credit help, but the $500 in credits we got via Joinsecret was genuinely useful since we were already comparing tools, and Mainstreet itself was organized enough that our finance lead actually enjoyed using it
June 6, 2026
-
Cleotilde Hermann
Plain-Language Steps and Deadline Reminders
What stood out to me was how Mainstreet translated fairly technical tax incentive rules into plain steps our ops team could actually follow, and the reminders kept us from missing deadlines we probably would have overlooked
June 2, 2026
-
Amb. Winnifred Zemlak
Smooth Setup with Payroll and Finance Integrations
Setup was smoother than I expected, and the integration points for payroll and financial data cut down on manual uploads a lot, though I still had to double-check a few figures on our side before submitting
May 25, 2026
-
Noella Walter CPA
Focused, Credible Credit Recommendations
I appreciated that Mainstreet did not push every possible program at us and instead focused on the credits that matched our payroll and R&D activity, which made the whole process feel grounded and credible
May 19, 2026
-
Charlsie Borer
Early Savings Estimate for Lean Teams
Mainstreet was helpful for a lean startup because it gave us a fairly clear estimate of potential savings early on, then backed it up with a process that did not eat up weeks of internal time
May 11, 2026
-
Letha Bauch
Guided ERC Documentation Support
The platform saved us time on the ERC side because the document request list was clear and the team was responsive when payroll reports needed clarification, so it felt more like a guided process than a paperwork dump
May 3, 2026
-
Paulina Nitzsche
Transparent Filing Status Dashboard
We used Mainstreet to handle both tax credits and bookkeeping-related cleanup, and I liked that the dashboard showed where each filing stood instead of leaving us guessing what was happening behind the scenes
April 26, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.