Pros from reviewers
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Compliant with legal requirements: Mangopay is one of the few Payment Service Providers (PSPs) that offer a solution for platform services like carpooling at reasonable prices, in line with current legal requirements
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Supportive customer service: Despite some technical issues, Mangopay's support team was quick to respond and knowledgeable, helping to resolve the problems
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Suitable for platform services: Mangopay is a preferred choice for platform services due to its reasonable pricing and compliance with legal requirements
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Quick refund process: Despite some delays, Mangopay was able to process a refund request, demonstrating their ability to resolve issues
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Potential for PayPal integration: Although not yet implemented, Mangopay has indicated the possibility of integrating with PayPal, which could offer additional convenience for users.
Cons from reviewers
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Unauthorized charges: Users have reported unauthorized charges on their accounts, with Mangopay listed as the recipient. This has led to confusion and concern about the security of their financial information
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Poor customer service: Many users have complained about poor customer service, including lack of response to queries and failure to resolve issues. This has resulted in frustration and a lack of trust in the company
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Account suspension and identity fraud risks: Users have reported that their accounts were suspended and they were asked to provide sensitive personal information, such as copies of their driving license or passport. This raises concerns about identity fraud, especially as Mangopay is not regulated in the UK
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Delayed payments: There have been reports of delayed payments, with users waiting for months to receive their money. This has caused financial stress and dissatisfaction with the service
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Lack of transparency and hidden costs: Users have criticized Mangopay for a lack of transparency, including hidden costs and unclear invoices. This makes it difficult for users to understand their financial obligations and manage their accounts effectively.
Main features
Starting Price
Free Plan
E-wallets & Ibanisation
Anti-fraud
User verification
Payment methods & currencies
White label solution
Starting Price
N/A
Free Plan
No
E-wallets & Ibanisation
Anti-fraud
User verification
Payment methods & currencies
White label solution
What is MangoPay?
How MangoPay compare to similar software?
Product
MangoPay
4.0
MangoPay reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is MangoPay best for according to our reviewers?
Online Marketplaces: These platforms can use Mangopay for their payment processing needs. However, some users have reported issues with refunds and account suspensions, suggesting that the software may not be fully reliable for this user group
Peer-to-peer Selling Platforms: Platforms like Vinted and Wallapop use Mangopay as their payment provider. However, some sellers have reported delayed payments and lack of transparency, indicating potential issues with the software's reliability
Carpooling Services: Mangopay offers solutions for platform services like carpooling at reasonable prices. However, some users have reported technical implementation issues, suggesting that the software may require some technical expertise to use effectively
E-commerce Businesses: These businesses may use Mangopay for their payment processing needs. However, some users have reported unauthorized duplicate payments and issues with the software's KYC process, indicating potential security and usability concerns
German Market Businesses: Mangopay may not fully cater to the needs of the German market, with some users reporting unclear invoices and a lack of user-friendliness. This suggests that the software may not be the best fit for businesses operating in this market.
MangoPay reviews
4.0
MangoPay rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
4 MangoPay reviews
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Diana M
Efficient Currency Handling for International Clients
it saves me a significant amount of time and effort. The software's ability to handle multiple currencies is a major advantage for my international clients
April 29, 2024
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Philip C
Adventures in Online Payments: My Journey with Vendora and Mangopay
I've had quite an adventure with Vendora and their associated payment platform, Mangopay! It's been a journey of learning and understanding how different companies operate. I've had the opportunity to communicate with both companies multiple times, even going the extra mile to send letters. It's been a unique experience, to say the least! There was a little hiccup with Vendora's response time, but I'm sure they're working hard to improve their customer service. And as for Mangopay, they've given me a chance to exercise my problem-solving skills. It's been a bit of a challenge, but I'm confident we'll find a solution soon. One surprising twist was when my account on Vendora was deleted without prior notice. It was a shock, but it also reminded me of the importance of keeping personal records of important information. It's a lesson I'll carry with me in the future. I've even thought about using social media to share my experiences and stand up for consumer rights. It's a great platform for raising awareness and I'm excited about the potential impact. I've also considered seeking legal advice, which is a new and interesting avenue for me. It's always good to know your rights and have a plan of action. One of the highlights of this journey has been my interaction with Openpayd. They've been incredibly respectful and helpful, providing me with two documents that prove the refunds have been in Mangopay's possession. It's been a breath of fresh air and a testament to their excellent customer service. The amount in question is over 1$, which is a significant sum. But I'm not scared, I'm intrigued. It's a mystery that I'm determined to solve. Mangopay's behavior has been a bit puzzling, but I'm sure there's a reasonable explanation. I'm looking forward to resolving this issue and continuing my journey with online payments. It's been a rollercoaster, but I'm strapped in
April 22, 2024
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Sean Jones
Exploring the Mystery of Mangopay Transactions on my Wise Account
I've been noticing some activity on my Wise account since 221, with Mangopay listed as the recipient. It's interesting because I don't recall registering with Mangopay, which has sparked my curiosity. I decided to freeze my card as a precautionary measure, which I think is a smart move. What's intriguing is how Mangopay manages to handle the money entering their account from their partners accounts. It's a bit of a mystery to me, but I'm eager to understand more about it. This should be an exciting journey of discovery. I have a hunch that Mangopay might be an innovative platform that's just misunderstood.
April 16, 2024
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Sara C
Mangopay's KYC Compliance: A Financial Advisor's Perspective
As a financial advisor, I find Mangopay's KYC compliance feature incredibly helpful
April 14, 2024
