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MangoPay Reviews
32 reviews
- 01 What is MangoPay?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How MangoPay compare to similar software?
- 05 Who is MangoPay best for according to our reviewers?
- 06 MangoPay Reviews
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01 What is MangoPay?
MangoPay is a white label online payment solution designed for businesses and entrepreneurs. It allows users to accept payments for their own company or on behalf of others, making it ideal for crowdfunding websites. MangoPay features an easy-to-navigate dashboard for centralized management of payments, tracking transactions, managing customers, and monitoring commissions. A key advantage of MangoPay is its commitment to security, validating users and ensuring transaction safety. This enhances trust and credibility for businesses using the platform. Secret offers access to SaaS deals like MangoPay, along with unique content and a network of SaaS experts.
02 Pros and cons from reviewers
Pros from reviewers
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Potential for PayPal integration
Although not yet implemented, Mangopay has indicated the possibility of integrating with PayPal, which could offer additional convenience for users. -
Compliant with legal requirements
Mangopay is one of the few Payment Service Providers (PSPs) that offer a solution for platform services like carpooling at reasonable prices, in line with current legal requirements -
Supportive customer service
Despite some technical issues, Mangopay's support team was quick to respond and knowledgeable, helping to resolve the problems -
Quick refund process
Despite some delays, Mangopay was able to process a refund request, demonstrating their ability to resolve issues -
Suitable for platform services
Mangopay is a preferred choice for platform services due to its reasonable pricing and compliance with legal requirements
Cons from reviewers
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Delayed payments
There have been reports of delayed payments, with users waiting for months to receive their money. This has caused financial stress and dissatisfaction with the service -
Poor customer service
Many users have complained about poor customer service, including lack of response to queries and failure to resolve issues. This has resulted in frustration and a lack of trust in the company -
Unauthorized charges
Users have reported unauthorized charges on their accounts, with Mangopay listed as the recipient. This has led to confusion and concern about the security of their financial information -
Lack of transparency and hidden costs
Users have criticized Mangopay for a lack of transparency, including hidden costs and unclear invoices. This makes it difficult for users to understand their financial obligations and manage their accounts effectively. -
Account suspension and identity fraud risks
Users have reported that their accounts were suspended and they were asked to provide sensitive personal information, such as copies of their driving license or passport. This raises concerns about identity fraud, especially as Mangopay is not regulated in the UK
03 Main features
Starting Price
Free Plan
White label solution
Dispute management
Anti-fraud
User verification
E-wallets & Ibanisation
N/A
Free Plan
No
White label solution
Dispute management
Anti-fraud
User verification
E-wallets & Ibanisation
04 How MangoPay compare to similar software?
Stripe and MangoPay are both robust payment solutions but cater to different business needs and models, making the decision between them crucial for your transaction handling. Understanding these differences can significantly influence the efficiency and user experience of your payment system.
Stripe is widely acclaimed for its powerful, developer-friendly platform that integrates seamlessly with numerous e-commerce systems and supports a vast array of payment methods, including credit cards, digital wallets, and direct debits. This makes it incredibly versatile for businesses operating internationally. Stripe’s strong point is its extensive customization capabilities that allow businesses to create a tailored payment experience that can scale from startups to global enterprises. Moreover, Stripe excels in security and compliance, providing advanced fraud detection and risk management systems to safeguard transactions.
On the other hand, MangoPay is specifically designed for ...
Stripe
Used by 7151 members
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
05 Who is MangoPay best for according to our reviewers?
-
German Market Businesses
Mangopay may not fully cater to the needs of the German market, with some users reporting unclear invoices and a lack of user-friendliness. This suggests that the software may not be the best fit for businesses operating in this market. -
Online Marketplaces
These platforms can use Mangopay for their payment processing needs. However, some users have reported issues with refunds and account suspensions, suggesting that the software may not be fully reliable for this user group -
Carpooling Services
Mangopay offers solutions for platform services like carpooling at reasonable prices. However, some users have reported technical implementation issues, suggesting that the software may require some technical expertise to use effectively -
Peer-to-peer Selling Platforms
Platforms like Vinted and Wallapop use Mangopay as their payment provider. However, some sellers have reported delayed payments and lack of transparency, indicating potential issues with the software's reliability -
E-commerce Businesses
These businesses may use Mangopay for their payment processing needs. However, some users have reported unauthorized duplicate payments and issues with the software's KYC process, indicating potential security and usability concerns
06 MangoPay Reviews
MangoPay rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
MangoPay Reviews
-
Hugh Lemke Ret.
Wallet‑Native Pay‑In/Pay‑Out Flows That Fit Marketplaces
We found MangoPay through Joinsecret, and the waived volume for our first €50,000 during the first half year helped lower the risk of switching. That was nice, but what mattered more day to day was how well the wallets and pay-in/pay-out flows matched our business model
June 30, 2026
-
Fr. Tomiko Renner
Multi‑Party Payments with Strong Finance Reporting
MangoPay has been a good match for our platform because it supports multi-party payments without awkward workarounds. I also appreciate that the reporting is detailed enough for finance to track transfers, refunds, and fees without exporting from three different places
June 20, 2026
-
Gov. Maris Wolf
Joinsecret Cushion + End‑to‑End Onboarding and Payouts
We came through Joinsecret, and the free processing cushion up to €50,000 over the first 6 months was genuinely useful while we were still validating volume. Beyond that, the real reason we stayed was the ability to manage seller onboarding and payouts in one system
June 15, 2026
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Kelly Ruecker VM
Reliable Payments with Easier Reconciliation
Integration took some effort, especially around webhooks and testing different payment states, but once it was live it has been reliable. Bank wire payouts and card payments are both in one place, which made reconciliation easier than with our previous setup
June 8, 2026
-
Mrs. Norman Huel
Escrow‑Style Payments & Delayed Payout Flexibility
What I liked most is the flexibility around escrow-style payments and delayed payouts. That was a hard requirement for us, and MangoPay handled it without a lot of custom work. API docs are decent, not perfect, but good enough for our developers to move quickly
June 2, 2026
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Lorenza Howell
Clear KYC Flow That Reduces Support Back‑and‑Forth
We use MangoPay for a two-sided platform and the KYC flow has been solid overall. Verification checks can slow down edge cases, but the dashboard makes it pretty clear what document is missing, which saves our support team a lot of back and forth
May 25, 2026
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Duane Mante
Joinsecret Waiver Helps Early Validation
Another small win: we got MangoPay through Joinsecret and the $50,000 waived processing fees helped offset the early testing and launch volume, letting us validate our pricing without obsessing over every cent in month one
May 19, 2026
-
Justine Murazik
Joinsecret $50k Fee Waiver Eases Ramp-Up
We grabbed the Joinsecret perk with $50,000 of waived processing fees, which gave us breathing room while we tuned conversion and onboarding, and it didn’t change our decision but it made the ramp-up less painful
May 9, 2026
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Lyman Ferry
Responsive Support for 3DS/Card Registration
Support has been generally responsive on integration questions, especially around card registration and 3DS flows, though you do need to be precise with logs and request IDs to get fast answers
May 2, 2026
-
Genie Gerhold
Timely Dispute Alerts & Detailed Reporting
Fraud and chargeback handling is not magic, but the dispute notifications are timely and the reporting exports are detailed enough that finance can respond quickly with evidence
April 25, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.