Pros from reviewers

• Easy problem identification and resolution: Retrace by Netreo allows users to pinpoint problem areas and concentrate on them, reducing the time spent on identifying the problem and increasing the time spent on solving it

• User-friendly and easy setup: The software is user-friendly and easy to set up, making it accessible for users across different development teams

• Reliable and accurate notifications: Retrace by Netreo provides reliable and accurate notifications without false alerts, and offers good integrations with platforms like Slack, enhancing its functionality

• Comprehensive view of code and server behavior: The software provides a comprehensive view of code and server behavior through its monitoring, errors, logs, metrics, and insights, helping users understand performance bottlenecks clearly

• Outstanding support: Retrace by Netreo offers outstanding support, diligently resolving issues and enhancing the overall user experience.

Cons from reviewers

• Incompatibility with GUIDs: Retrace by Netreo seems to have issues with functioning seamlessly with GUIDs, particularly when trying to track a correlation id through logs using tags

• Difficulty in navigation: Some users find the website's user interface challenging to navigate, with menu items appearing randomly placed and settings difficult to change

• Lack of code-specific insights: While the software provides a comprehensive view of code and server behavior, it doesn't drill down to highlight the specific code snippet causing an issue

• Limited integrations: Some users wish for more integrations with their deployment software, such as Octopus, to enhance its functionality

• Reboot requirement: When updating the client and modifying certain settings, a reboot of IIS is required, which can be inconvenient for some users.