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4,7/5

Textedly Reviews

29 reviews

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Textedly is a powerful SMS marketing software that enables efficient and effective communication. It allows businesses to send mass text messages, schedule automated messages, and engage customers in two-way conversations. With features like message templates, analytics, and compliance tools, Textedly makes it easy to manage SMS campaigns. It's designed for businesses of all sizes, providing a simple and intuitive platform for reaching customers directly on their mobile devices. Textedly streamlines communication, improves customer engagement, and enhances marketing strategies.
  • 01 What is Textedly?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Textedly compare to similar software?
  • 05 Who is Textedly best for according to our reviewers?
  • 06 Textedly Reviews

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01 What is Textedly?

Textedly is a robust SMS marketing software that allows businesses to easily connect with customers through text messaging campaigns. It offers a user-friendly interface and a variety of features, including contact management, message scheduling, automated responses, customizable templates, and analytics tools. Textedly integrates seamlessly with popular CRMs and e-commerce platforms, ensuring a smooth experience for businesses. It also guarantees reliable delivery and high deliverability rates. Overall, Textedly is a versatile tool that enables businesses to directly reach customers, build stronger relationships, and drive results.

02 Pros and cons from reviewers

Pros from reviewers

  • Affordable pricing and impressive delivery rate
    Textedly offers affordable pricing and an impressive delivery rate, making it a cost-effective solution for businesses. It's also one of the most economical texting platforms available

  • User-friendly and intuitive interface
    Textedly has a well-designed, user-friendly interface that makes it easy to use for quick texting. Everything is easy to find from the first login, making it a breeze to navigate even for those who aren't tech-savvy

  • Easy to schedule messages
    Textedly allows users to schedule text messages in advance, add pictures, documents, and subscribers with ease. This feature is particularly useful for businesses that need to send out messages at specific times

  • Excellent customer support
    Textedly's customer support is prompt, responsive, and helpful. They are quick to answer queries and even anticipate future ones, making it a reliable tool for communicating with customers and teams

  • Effective communication tool
    Textedly is an effective tool for communicating with customers and teams. It has enhanced communication by allowing users to send messages within minutes, making it a reliable tool for businesses and congregations alike.

Cons from reviewers

  • Lack of a mobile app
    Despite its user-friendly design, Textedly does not offer a mobile app, which could make accessing the platform more convenient for users on the go

  • Interface layout could be improved
    Some users find the layout of the platform could be improved for better user experience

  • Paying for unused keywords
    The platform's pricing model requires users to pay for keywords that they may not use in the following month, which can be costly and inefficient for businesses that frequently update their customer lists

  • Assigned phone number format
    The corporate-looking assigned phone numbers, such as 555-222, can be off-putting to customers and lead to lower engagement rates

  • Limited personalization options
    Textedly does not offer features to add unique elements into the text, such as personalizing with the individual's name, which can limit the effectiveness of marketing efforts.

03 Main features

N/A

Free Plan

No

Advanced analytics and reporting

Two-way communication

Customizable templates for quick campaigns

SMS marketing made easy

Automated drip campaigns

04 How Textedly compare to similar software?

05 Who is Textedly best for according to our reviewers?

  • Churches and congregations
    Textedly can be used by churches and congregations to easily share information and connect with their community

  • Small businesses
    Textedly is suitable for small businesses due to its user-friendly interface and affordable pricing

  • E-commerce companies
    E-commerce companies can use Textedly to notify customers about updates or changes, although the platform may be less suitable for personalized, individual messages

  • Marketing professionals
    For marketing professionals, Textedly offers a cost-effective and personal tool for reaching customers directly, although the character limit may be a constraint

  • Newcomers to SMS marketing
    Textedly is a good choice for those new to SMS marketing, as it is easy to use and offers responsive customer support.

06 Textedly Reviews

4,7/5

Textedly rating

4,5/5

Ease of use

4,5/5

Customer service

4,6/5

Value for money

9,28/5

Likelihood to recommend

4,4/5

Features

Leave a review
  • Eric Rodriguez

    Making Communication a Breeze with Textedly

    I find Textedly extremely useful for communicating with my clients. It's reliable and has helped me gain more clients due to its excellent services. The team at Textedly is very helpful and cooperative. I would highly recommend this company to all types of businesses.

    October 22, 2024

  • Joyce C

    Boosting Customer Interaction: Textedly's Impact on Response Rate

    I've noticed a significant increase in our customer response rate since we started using Textedly. It's an effective tool for boosting customer interaction

    October 14, 2024

  • Victoria W

    Reasonable Pricing and Robust Features: A Worthwhile Investment for Businesses - A Textedly Review

    Textedly's pricing is reasonable considering the robust features it offers. It's a worthwhile investment for any business

    October 5, 2024

  • Beckham S

    User-friendly Textedly System

    I find the system easy to use. If I encounter any issues, there are useful links available for solutions or I receive a prompt response to my messages.

    September 30, 2024

  • Patrick C

    Superior Text Messaging Service with Textedly

    I think Textedly's web text message service is fantastic and exceeds my expectations. It's easy to text anyone on my subscriber list and it's the most affordable service I've found. The customer support is fast. However, once a subscriber is removed, I can't message them until they re-subscribe.

    September 22, 2024

  • Hadley G

    Seamless Integration: Boosting Productivity with Impressive Software Capabilities

    The software's integration capabilities are impressive. It seamlessly fits into our existing system, enhancing our productivity

    September 17, 2024

  • Zachary G

    Super User-Friendly and Efficient!

    I find Textedly extremely easy to use and effective. It has enhanced my communication as it allows me to schedule text messages in advance, add pictures, documents, and subscribers with ease. The customer service has been excellent, assisting me with adding keywords and helping me when I locked myself out of my account.

    September 9, 2024

  • Rose S

    User-Friendly Software for Easy Adaptation

    The software is user-friendly and the learning curve is minimal, making it easy for my team to adapt

    August 31, 2024

  • Janice J

    Excellent Customer Support, User-Friendly Interface.

    I find Textedly to have excellent customer service and a user-friendly interface, making it easy to text my customers.

    August 24, 2024

  • Steven Brown

    Efficient Communication with Scheduled Messages

    I appreciate the software's ability to schedule messages, it has helped me maintain consistent communication with my clients

    August 19, 2024

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