Pros from reviewers

• Boosts customer engagement: Avochato has been praised for significantly increasing customer engagement, with one user reporting a boost of over 30%. This is largely due to customers and leads being more likely to engage via text than email or phone

• Seamless integration with other applications: Users have noted that Avochato integrates smoothly with other applications used for project management, making it a versatile tool for team communications

• Outstanding support team: Avochato's support team has been commended for their quick and efficient service, always ready to assist with any issues or queries

• Instant communication with clients: Avochato allows for immediate communication with clients, even in emergency situations, without the need to be tied to a computer all day

• User-friendly and intuitive interface: The software's interface is easy to use and understand, with no technical knowledge required. This makes it simple to add new employees and incorporate it into their daily workflow.

Cons from reviewers

• Room for improvement in mobile product's UX/UI: Despite its effectiveness, the user experience and user interface of the mobile product could be improved for better usability

• Lack of support for Spanish characters: Avochato does not support Spanish characters, which can be a limitation for businesses with Spanish-speaking customers

• Redundancy: Some users find Avochato to be redundant and feel that regular text and email can suit their needs better

• Lack of a mobile site for mobile devices: The absence of a mobile site can be inconvenient for users who have to pinch and zoom on the screen

• Difficulty in locating old conversations on mobile version: Some users find it challenging to locate old conversations on the mobile version of the app, which can affect efficiency.