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Wix Reviews
60 reviews
- 01 Is Wix any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Wix compare to similar software?
- 05 Who is Wix best for according to our reviewers?
- 06 Wix Reviews
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01 Is Wix any Good? My expert Review
Having worked with Wix on a number of projects, I would have to say my overall experience has been positive. Most recently, I helped an e-commerce boutique get their website up and running and Wix really made the process easier than it should have been. The drag and drop format was straightforward enough that I was able to create product pages, integrate payment options and products, manage inventory, etc., without my coding expertise needed, and it saved us a significant amount of development time as well as allowing my client to easily update their own website after launch.
I had another positive experience where I assisted a local nonprofit to place their brand online. The affordability and robust features offered by Wix were perfect for their limited budget. Event registration, managing members, and automated email will significantly help minimize their administrative duties.
Though, of course, not everything has been as smooth. For instance, one of my clients had already claimed their own domain name and linking to it through Wix was much less straightforward than I imagined. Wix's customer support team was extraordinarily patient and helpful, but honestly, the process could have been a whole lot easier.
And while Wix does offer lots of templates to accommodate most projects, at times I did find myself feeling a little limited when attempting to configure specific aspects of design. For instance, working with a creative professional and their project, who wanted to build something unique and say something about their brand identity, ended up seasonally constrained by available template options.
In the end though, these relatively minor inconveniences don't take away from how convenient and robust Wix is overall. With adequate features and an excellent customer service department always willing and able to assist, it is still, despite these hiccups, one of my preferred platforms, especially for individuals or small businesses wanting to easily establish themselves online.
02 Pros and cons from reviewers
Pros from reviewers
-
Cost-efficient
Despite its rich features, Wix is considered a cost-efficient choice for many users. It offers a variety of options to suit specific needs and budgets -
Feature-rich
Wix offers a variety of features that assist in designing websites without heavy coding. This includes numerous options for layouts, forms, automations, and members -
Excellent customer service
Many users have praised Wix's customer service, stating that the support team is patient, helpful, and dedicated to resolving any issues -
Easy to use
Wix is known for its user-friendly interface, making it easy for anyone to create a professional website without needing expert software knowledge -
Flexibility in design and presentation
Wix offers flexibility in design and presentation, allowing users to create websites that suit their personal or business needs. It also provides an easy-to-use inventory management system and user-friendly sales and cart functions.
Cons from reviewers
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Issues with mobile app
Some users have reported that the Wix mobile app tends to freeze and crash while responding to emails, which can hinder productivity and communication. -
Limited design flexibility
While Wix offers a range of customizable templates, some users feel that the design flexibility is limited in certain areas of the platform, restricting their ability to fully personalize their websites -
Limited free web building options
Despite its user-friendly interface and creative features, Wix lacks in offering many options for free web building, which can be a disadvantage for those on a tight budget -
Confusing pricing structure
Some users find Wix's pricing structure confusing and have difficulty understanding the different plans and features, which can lead to unexpected costs -
Difficulty linking domains
Wix heavily endorses their own domains, making it difficult for users to link external domains, even if they are cheaper or preferred
03 Main features
Starting Price
Free Plan
Make informed decisions
Design a visually impactful website
Get your website translated
Connect with visitors through live chat
Add professional applications
More details about Wix plans
Starting Price
$17
per month
Free Plan
Yes
Make informed decisions
Design a visually impactful website
Get your website translated
Connect with visitors through live chat
Add professional applications
04 How Wix compare to similar software?
Wix and Shopify are both popular e-commerce platforms, but they have distinct differences that cater to different types of users and business needs. Understanding these distinctions is crucial in making the right choice for your online store.
First and foremost, the target audience for Wix and Shopify varies. Wix is a versatile platform that appeals to a broad audience, from beginners to experienced users. It is designed for those who seek an easy-to-use website builder with a wide range of customization options. Wix is an excellent choice if you want to create a visually appealing website quickly, with its intuitive drag-and-drop interface and various templates.
On the other hand, Shopify is specifically tailored for e-commerce businesses. It caters to entrepreneurs and businesses looking to establish, manage, and scale their online stores effectively. Shopify offers comprehensive e-commerce features, including inventory management, order processing, and payment processing, making it...
Shopify
Used by 2181 members
Optimize the creation and management of your e-commerce website
$1/month for the first 3 months + 25% off annual plans
Save up to $2,734
WordPress and Wix are both popular website-building platforms that cater to different types of users and offer distinct approaches to creating websites. Despite serving a similar purpose, several key differences set them apart. The primary difference lies in the level of flexibility and control each platform offers.
WordPress is an open-source content management system (CMS) that allows for deep customization and scalability. It’s highly flexible, with thousands of themes and plugins available for users to extend its functionality. Whether you're looking to create a blog, an eCommerce store, or a business website, WordPress offers vast customization options and integrations. However, this flexibility comes with a steeper learning curve. Users need a certain level of technical skill, especially if they want to implement custom designs or advanced features.
Wix, on the other hand, is a fully hosted website builder that provides an intuitive drag-and-drop interface, making it easy for...
WordPress.com
Used by 155 members
The popular way to build and host a website
30% off all monthly plans
Save up to $340
Wix and Squarespace are two leading platforms in the website-building industry, offering a breadth of features that allow users to create and manage their online presence effectively. Both services provide an array of design templates, drag-and-drop interfaces, and a suite of tools to create a professional-looking website. However, their approach to site creation and user experience presents distinct differences that are crucial for prospective users to consider.
The primary distinction lies in the degree of customization and control over the design process. Wix is known for its highly flexible editor, granting users the freedom to position elements anywhere on the page, which can be especially advantageous for those with a specific vision for their site. This unstructured approach allows for a high level of customization, including a vast library of apps and features that can be integrated into the site. Wix also offers an Artificial Design Intelligence (ADI) option, which can...
Squarespace
Used by 269 members
Create your e-commerce website easily
Additional 10% off across all plans
Save up to $50
05 Who is Wix best for according to our reviewers?
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Bloggers
Users who may require more IT knowledge than typically suggested, but appreciate the ability to create a blog page independently with relative ease, despite finding the linking of domains challenging -
Full Stack Web Developers
Professionals who prefer not to learn HTML, CSS, PHP, and JavaScript, and are looking for a CMS with more features that can assist in designing websites without heavy coding -
Freelancers and Creative Individuals
Users who appreciate the user-friendly interface, customizable templates, and the ability to create professional websites without coding skills, but may find the pricing structure confusing -
Small Business Owners
Individuals who value sales and advertising features, flexibility in design and presentation, and user-friendly inventory management and cart functions -
New Business Owners
Individuals who are juggling many roles and are looking for a variety of options to suit their specific needs and budget, and value exceptional customer service.
06 Wix Reviews
Wix rating
Wix Reviews
-
Young Nitzsche
All-in-One Coaching Funnel Builder
For a coaching site, Wix made it easy to combine landing pages, forms, email capture, and a blog without stitching together five different services. I also happened to get a small reduction on the subscription through Joinsecret, around 10 percent if I remember right, which was a nice extra but not the main reason I chose it
June 9, 2026
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Danny Paucek
Quick All-in-One Ecommerce Setup
What sold me on Wix was how easy it was to get an online store running without a long setup process. Product pages, coupon codes, abandoned cart emails, and basic shipping rules were all manageable from one dashboard, though I still wish inventory reports were a bit more detailed
June 2, 2026
-
Fr. Joe Beer
Fast Drag-and-Drop Portfolio Build
I switched our portfolio site to Wix mainly for the drag-and-drop editor, and it cut out the usual back-and-forth with a freelancer. The template needed some cleanup on mobile, but once I adjusted the breakpoints and image spacing, it looked polished and loaded reliably
May 24, 2026
-
Elease Huels
Upgrade Value as a Business Hub
Upgrading felt pricey until I used the 10% off Wix deal from Joinsecret, and after that the combo of automations, forms, and integrations (like Zapier) made it feel more like a lightweight business hub than just a website builder
May 19, 2026
-
Rickey Feeney
Clear Self‑Serve Help for Velo/CMS
Customer support was hit or miss on response time, but the help center articles for Velo and database collections were clear enough that I solved most things without a ticket
May 12, 2026
-
Dong Gorczany
Handy Analytics & Email Dashboard
Wix analytics plus the built-in email campaigns made it easy to see which pages were converting, I still connect GA4 but Wix’s dashboard is handy for quick checks
May 3, 2026
-
Luz Bernier
Upgrade Discount + More Storage/Video
I grabbed a 10% off Wix deal through Joinsecret when I upgraded, it was a nice little discount and the upgrade itself unlocked enough storage and video hours to make it worthwhile
April 25, 2026
-
Marcel Ondricka
Bookings That Cut No‑Shows
I added bookings for a coaching side gig, the calendar sync and automated reminders reduced no-shows, though I wish the intake form logic was a bit more flexible
April 21, 2026
-
Javier Williamson
Polished Templates + Global Styling
Their templates look polished out of the box, and I liked being able to tweak fonts and colors globally with the theme settings instead of hunting through every section
April 11, 2026
-
Tosha Braun
SEO Tools for a Smooth Migration
The built-in SEO checklist and redirects tool helped me clean up a migration, not perfect for deep technical SEO but good enough for a local service business
April 7, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.