Here are competitors or alternatives to Custify and other similar Customer Support software. You need to consider some important factors when choosing a tool like Custify for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Custify that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Custify. Discover sofware like Freshdesk, LiveAgent, Help Scout or Gorgias.
From Customer Support tools, we have selected the best alternatives to Custify based on reviews for each solution and similarities with Custify. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.
Freshdesk compared to Custify
Custify has better positive reviews compared to Freshdesk: 99 vs 94
Custify is better at customer service than Freshdesk: 4.8 vs 4.7
Custify is more user friendly than Freshdesk: 4.8 vs 4.5
Custify is better at value for money than Freshdesk: 4.9 vs 4.3
Custify is more versatile than Freshdesk: 99 vs 94
Freshdesk: Pros & Cons
Best features
Freshdesk pricing
Free
Growth
$15 / user / monthPro
$51Enterprise
$83 / user / monthDescription
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
LiveAgent compared to Custify
Custify has more positive reviews than LiveAgent: 99 vs 97
Custify is easy to use compared to LiveAgent: 4.8 vs 4.5
Custify pricing plans are more competitive than LiveAgent: 4.9 vs 4.6
Custify is more versatile than LiveAgent: 99 vs 62
LiveAgent: Pros & Cons
Best features
LiveAgent pricing
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthDescription
The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.
Help Scout compared to Custify
Custify has better positive reviews than Help Scout: 99 vs 95
Custify is better at customer support than Help Scout: 4.8 vs 4.7
Custify's user interface is more convenient than Help Scout: 4.8 vs 4.7
Custify pricing plans are more competitive than Help Scout: 4.9 vs 4.4
Custify has more functions than Help Scout: 99 vs 71
Help Scout: Pros & Cons
Best features
Help Scout pricing
Pro
Contact salesStandard
$25 / user / monthPlus
$50 / user / monthDescription
Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.
Gorgias compared to Custify
Custify is a better solution based on percentage of positive reviews than Gorgias: 99 vs 96
Custify is a better solution for customer support than Gorgias: 4.8 vs 4.5
Custify is easier to set up than Gorgias: 4.8 vs 4.5
Custify is more suitable for small businesses thanks to its good value for money than Gorgias: 4.9 vs 4.5
Custify has more features than Gorgias: 99 vs 54
Gorgias: Pros & Cons
Best features
Gorgias pricing
Enterprise
Contact salesStarter
$10 / monthBasic
$60 / monthPro
$360 / monthAdvanced
$900 / monthDescription
Groove is your all-in-one customer support platform that brings simplicity and efficiency to your service team. It integrates seamlessly with your workflow, enabling personalized support at scale and providing the tools you need to delight customers and keep your team in harmony. With Groove, manage all your customer interactions effortlessly, track performance, and foster exceptional customer relationships.
Groove HQ compared to Custify
Custify has more positive reviews than Groove HQ: 99 vs 97
Custify is better at support than Groove HQ: 4.8 vs 4.7
Custify is easy to use compared to Groove HQ: 4.8 vs 4.7
Custify pricing plans are more competitive than Groove HQ: 4.9 vs 4.6
Custify has more functions than Groove HQ: 99 vs 70
Groove HQ: Pros & Cons
Best features
Groove HQ pricing
Standard
$15 / user / monthPremium
$25 / user / monthAdvanced
$45 / user / monthDescription
Zoho Desk brings exceptional value by providing a comprehensive help desk software solution that enables businesses to deliver exceptional customer support. With features like ticket management, workflows, AI-powered self-service options, multichannel support, and robust reporting and analytics, Zoho Desk helps businesses streamline their support processes, improve customer satisfaction, and ultimately drive growth.
Zoho Desk compared to Custify
Custify has more positive reviews than Zoho Desk: 99 vs 93
Custify is better at support than Zoho Desk: 4.8 vs 4.5
Custify is more user friendly than Zoho Desk: 4.8 vs 4.5
Custify is better at value for money than Zoho Desk: 4.9 vs 4.5
Zoho Desk is better at number of features than Custify: 142 vs 99
Zoho Desk: Pros & Cons
Best features
Zoho Desk pricing
Standard
$20 / user / monthProfessional
$37 / user / monthEnterprise
$52 / user / monthDescription
Since 2016, HelpCrunch has been building a product to help startups and SMBs connect with and talk to their customers in a modern way.
HelpCrunch compared to Custify
Custify has more positive reviews than HelpCrunch: 99 vs 98
HelpCrunch is better at support than Custify: 5.0 vs 4.8
Custify is easy to use compared to HelpCrunch: 4.8 vs 4.5
Custify pricing plans are more competitive than HelpCrunch: 4.9 vs 4.8
Custify is more versatile than HelpCrunch: 99 vs 78
HelpCrunch: Pros & Cons
Best features
HelpCrunch pricing
Unlimited
Contact salesBasic
$176 / monthPro
$290 / month