Pros from reviewers
-
Wide range of customization options: Jotform offers a vast selection of over 10,000 free, customizable templates, providing a range of form fields and payment integrations suitable for both beginners and advanced users
-
Efficient management and streamlining of processes: Jotform has revolutionized traditional methods of work by enabling accurate tracking of timings and collection of crucial information, significantly streamlining processes
-
Flexibility in payment plans: Jotform offers the flexibility to choose between annual payments or monthly adjustments to the plan based on usage, with a flat fee structure that eliminates any percentage-based charges on registrations or transactions, aiding in effective budgeting
-
Seamless integration options: Jotform offers a wide range of integration options that fulfill specific functionalities, enhancing the overall effectiveness and usability of the software
-
User-friendly and easy to set up: Jotform is highly user-friendly and customizable, with forms that can be set up in less than 20 minutes, making it suitable for quick and easy form creation.
Cons from reviewers
-
Cost can add up with numerous active forms: For users who require a large number of active forms, the cost of using Jotform can quickly increase, potentially making it less cost-effective
-
Paid plans can be expensive: Particularly for users who require unlimited forms, the cost of Jotform's paid plans can be quite high, potentially making it less affordable for smaller businesses or individuals
-
Lack of live support: While Jotform does offer support, it does not currently offer live support, which can make resolving issues more time-consuming
-
User interface can be tricky: Some users have reported finding the user interface a bit difficult to navigate, particularly when trying to locate certain features
-
Account access issues: Some users have reported being locked out of their accounts and unable to access their forms, even after updating their passwords. This not only affects the user, but also their clients who may be unable to access forms they need.
Main features
Starting Price
Free Plan
Drag-and-drop form builder
Customizable templates
Mobile forms
Conditional logic
Payment integration
Starting Price
$39
/ month
Free Plan
No
Drag-and-drop form builder
Customizable templates
Mobile forms
Conditional logic
Payment integration
What is Jotform?
How Jotform compare to similar software?
Product
Jotform
4.2
Jotform reviews
Price
$39
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Jotform
vs
Typeform
Jotform and Typeform are both powerful online form builders, but they have distinct differences that cater to various user needs.
The primary difference between Jotform and Typeform lies in their approach to form creation and customization. Jotform offers a wide range of features and templates, allowing users to create highly customizable forms for a variety of purposes. With its drag-and-drop form builder, users can design forms with intricate logic and conditional branching, making it suitable for complex data collection needs. Additionally, Jotform provides advanced features like payment processing, integration with numerous third-party apps, and the ability to create online quizzes and surveys.
On the other hand, Typeform focuses on delivering a user-friendly and visually engaging form-building experience. Its interface is known for its sleek and interactive design, making it ideal for creating surveys, questionnaires, and feedback forms that capture user attention. Typeform...
Jotform
Simplify every step of your form building experience.
Typeform
Create beautiful forms and surveys that actually convert.
Who is Jotform best for according to our reviewers?
Business Teams: Jotform is ideal for business teams as it revolutionizes traditional work methods by enabling accurate tracking of timings and collection of crucial information from clients, significantly streamlining processes
Caregivers: The platform is beneficial for caregivers as it offers efficient management and a wide range of customization options, aiding in effective budgeting and eliminating percentage-based charges on registrations or transactions
Beginners and Advanced Users: Jotform is suitable for both beginners and advanced users due to its vast selection of over 10,000 free, customizable templates, range of form fields, and payment integrations
Field Personnel: Jotform is perfect for field personnel as it enables data gathering even without access to a desktop, with the data being validated, securely stored, and automatically charted with Power BI integration
Small Business Owners: Jotform is a must-have for small business owners due to its convenience, affordability, and ease of use, offering numerous features in the free version and providing a high level of customization.
Jotform reviews
4.2
Jotform rating
4.6
Ease of use
4.4
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.6
Features
5 Jotform reviews
-
Hester D
JotForm: A Project Manager's Essential Tool for Data Collection and Management
As a project manager, I find JotForm incredibly useful for collecting and managing data
May 4, 2024
-
William D
Customizable, Sleek Forms with Subpar Website
I find Jotform highly customizable with numerous options suitable for most businesses. My clients seem to have an easy time using the forms I create. However, I initially found the user interface a bit tricky when trying to locate certain features. Despite this, I would recommend Jotform. However, I am currently experiencing issues as I am locked out of my account and unable to access my forms, which also affects my clients. Even after updating my password, the problem persists. I am also unable to post a question on the customer support page.
April 27, 2024
-
William Miller
Jotform: Top Value for Your Money
I find Jotform easy to use and I appreciate the wide range of templates it offers. I also like the options it provides for adding instructions or information for customers after a form has been submitted. The ability to accept payments through various integrations and the Table feature are also beneficial. However, the cost can add up with the number of active forms I use, but I've learned to manage unused forms to free up space for new ones. I chose Jotform because it was simple to use and many of my peers were already using it. The vendor responded positively to my review, appreciating my feedback and offering support if needed.
April 20, 2024
-
Esme D
Efficient Workflow with Customizable Forms
its intuitive interface and robust features make it a breeze to use. The ability to customize forms to suit our specific needs has greatly improved our workflow
April 16, 2024
-
Raymond
Give JotForm a Shot
I really enjoy using Jotform due to its ease of setup and use, flexibility, tracking, and the ability to export data to an Excel file. I appreciate its conditional logic feature that guides the survey-taker. However, I rate it four stars because of a few suggestions for improvement. I recommend a Test Mode to prevent using up the monthly submission limit during testing. The preview function doesn't fully cover testing. Also, the monthly submission limits are unclear. I'm unsure if it's a rolling 3 days or a static month. I had 7 submissions left two weeks ago, and now I have 11 left, but my settings say submissions renew on a static date. If these issues are addressed, I would gladly give it a five-star rating.
April 14, 2024
