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tawk.to Promo code
Engage effortlessly
tawk.to is a 100% free live chat software that enables businesses to communicate with their customers in real-time. It offers a comprehensive suite of tools including live chat, ticketing, and knowledge base features to enhance customer support and engagement.
Redeemed 77 times - Verified discount · June 2026
tawk.to
5.0/5
(4)
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Save up to $150
15% off on all paid add-ons
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
This deal is available if you’re already paying for tawk.to.
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General information
tawk.to is the world's most widely used live chat software, with over 35% of websites using live chat opting for their platform. The service is completely free to use, with no limits on agents, chat volumes, or the number of websites you can add widgets to.
The platform generates revenue by providing Hired Agent services for customers who don't want to answer chats themselves. This unique business model allows tawk.to to offer premium features at no cost to users, contributing to its widespread adoption.
tawk.to boasts a globally distributed architecture hosted on Google Cloud, ensuring optimal performance and low latency for users worldwide. This infrastructure enables the platform to handle communications between millions of business users and billions of end consumers efficiently.
The company prides itself on its diverse and inclusive workforce, with team members spread across 20 different countries and all time zones. This global perspective allows tawk.to to better serve its international user base and understand diverse customer needs.
tawk.to is committed to building relationships within its community, regularly organizing global meetups (currently suspended due to travel restrictions) to connect with users and gather valuable feedback for continuous improvement.
Expert review on tawk.to
Ever feel like your website visitors are just talking to themselves? Well, there's a way to join the conversation without awkwardly butting in! 🗣️💬
What is tawk.to?
tawk.to is a free live chat software that lets businesses connect with website visitors in real-time. It offers features like customizable chat widgets, visitor tracking, and ticketing systems. With mobile apps and integrations available, it's a versatile tool for customer engagement 💬🚀
Our opinion about tawk.to:
tawk.to is a game-changer for businesses of all sizes looking to boost customer engagement. From startups to enterprises, companies love its user-friendly interface and robust features. It's especially popular among e-commerce, SaaS, and service-based businesses seeking cost-effective ways to improve customer support 🏆👍
tawk.to Pricing:
tawk.to offers a completely free plan with unlimited agents and chats. For businesses needing advanced features, paid add-ons are available. It's a budget-friendly option for companies of all sizes 💰🆓
Best tawk.to alternatives:
Looking for tawk.to alternatives? Many options exist, from Intercom to Zendesk Chat. Each offers unique features to suit different business needs. Discover the best live chat software and discounts for your startup on our platform! 🔍👀
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tawk.to features
It’s time to revolutionize your customer communication.
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Real-time customer activity monitoring
Track visitor behavior on your website in real-time, allowing you to see which pages they are viewing and how they interact with your site. This enables proactive engagement, letting your team reach out to visitors at the right moment to offer assistance or answer questions.
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Multi-channel customer engagement
Engage with customers across various platforms from a single dashboard. Whether they reach out via live chat, email, social media, or messaging apps, you can manage all interactions seamlessly, ensuring a consistent and responsive customer experience.
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Team collaboration and conversation assignment
Enhance teamwork by allowing multiple agents to collaborate on customer inquiries. You can assign specific chats to team members based on expertise or availability, ensuring that customers receive the best possible support quickly and efficiently.
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AI-powered intelligent conversations
Utilize artificial intelligence to automate responses to common questions and streamline customer interactions. This feature helps provide instant answers, improving response times and enhancing customer satisfaction while freeing up your team for more complex queries.
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Mobile and desktop applications
Stay connected with your customers wherever you are with tawk.to’s mobile apps for iOS and Android, as well as desktop applications. This flexibility ensures that your team can respond to inquiries and support customers in real-time, even when they are away from their desks.
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Knowledge base sharing
Create a comprehensive knowledge base that includes FAQs, guides, and tutorials. This resource empowers customers to find answers independently, reducing the volume of repetitive inquiries and allowing your support team to focus on more complex issues.
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24/7 live support
Benefit from round-the-clock customer support with tawk.to’s own 24/7 live chat service. This means you can get assistance with any platform-related questions or issues at any time, ensuring that your operations run smoothly without interruptions.
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Customizable chat widget
Tailor the appearance of your chat widget to align with your brand’s identity. You can adjust colors, text, and positioning to create a seamless user experience that feels integrated into your website, helping to enhance brand recognition and customer trust.
tawk.to Reviews
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John Davis
Perfect for Managing Queries
Tawk.to’s ticketing system has been a lifesaver. We manage customer queries much better, keeping track of all issues and providing timely support. It's made our workflow smoother!
September 29, 2024
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Emily Carter
Improved Engagement with Clients
Our small agency has benefited greatly from Tawk.to. We’ve used the chat widget to instantly address client questions, resulting in higher conversion rates. It’s intuitive and reliable, all for free!
September 23, 2024
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Sarah Collins
Increased Customer Satisfaction
I've been using Tawk.to for our e-commerce site, and it has drastically improved customer satisfaction. The live chat feature lets us respond instantly, solving issues in real time. Highly recommended!
September 17, 2024
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Daniel Thompson
Simple and Effective Communication
Tawk.to helped us streamline our support by combining live chat and ticketing. Now, we're more organized and can prioritize customer requests efficiently. This is a must-have tool for any business.
September 15, 2024
tawk.to: Pros and Cons
Pros
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Easy integration: Easy setup and integration with websites, requiring minimal technical expertise.
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Free access: Completely free to use with no feature limitations, making it accessible to businesses of all sizes.
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Feature-rich: Robust features comparable to paid alternatives, offering excellent value for money.
Cons
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Branding fee: Branding removal requires a small fee, which may be a consideration for some users.
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No on-premise option: No on-premise hosting option available, which could be a limitation for businesses with strict data policies.
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Learning curve: May have a learning curve for advanced features, requiring some time investment to fully utilize the platform.
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