Trackforce valiant Reviews
17 reviews
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Trackforce Valiant is a cloud-based workforce management solution specifically designed for security operations. It automates key processes such as scheduling, payroll, billing, and human resources, providing real-time visibility into security operations for improved decision-making and performance. Key features include mobile reporting, GPS tracking, incident management, and compliance tracking. The software has a user-friendly interface and can integrate with existing systems for seamless operations. It is ideal for businesses aiming to streamline their security workforce management while ensuring accountability and compliance. Special promotions are currently available on Trackforce Valiant.
Transition from paper to technology
Trackforce Valiant facilitates a successful transition from paper to technology, reducing returned mail and saving money. It also allows employees to access their payroll checks and schedules, making it a convenient tool for businesses
Smooth transition to payroll services
Trackforce Valiant offers a seamless transition to its payroll services, providing in-person training and constant phone assistance to ensure a smooth transition
User-friendly scheduling
The software simplifies the scheduling process, making it easy to manage a large number of employees. It provides a user-friendly interface that is easy to learn and use
Comprehensive set of features
The software offers a wide range of features including guard management, HR module, payroll and invoice capabilities, mobile security, guard tour capabilities, and reporting capabilities. These features are all included in the price, with no extra costs for add-on modules
Customizable and automatic reporting
Trackforce Valiant allows users to tailor reports to customer needs and choose the precise data they want in the reports. It also provides real-time reporting and the capability to include images and videos of situations.
Lack of automatic sync and restrictions on reporting tool
The software does not sync automatically and the reporting tool has some restrictions, limiting its functionality
Issues with report publishing
Some reports are missing information unless published to PDF, and when they are, the file size can be too large to email to clients.
Confusing navigation
The navigation of the software can be confusing due to the excessive use of drop-down menus
Inflexible and unresponsive system
The Trackforce-Valiant system can be inflexible and unresponsive, especially for large organizations. It can be difficult to navigate, with vast amounts of information scattered across hundreds of pages, but very little is interconnected
Inability to schedule guards on the open schedule tab
The software does not allow scheduling of guards directly from the open schedule tab. This requires returning to the regular schedule tab, opening the location of the vacant shift, and then scheduling
Starting Price
Free Plan
User-friendly Interface
Automation of Key Processes
Real-time Visibility
Comprehensive Solution
Mobile Reporting and GPS Tracking
N/A
Free Plan
No
User-friendly Interface
Automation of Key Processes
Real-time Visibility
Comprehensive Solution
Mobile Reporting and GPS Tracking
Security Scheduling Coordinators
Individuals responsible for managing and scheduling security personnel, especially in large teams, who need a user-friendly system that simplifies the scheduling process
Large Organizations
Large entities that need to manage vast amounts of information across multiple divisions, despite the system's inflexibility and unresponsiveness
Security Companies
Security firms that require a comprehensive set of features like guard management, HR module, payroll and invoice capabilities, mobile security, guard tour capabilities, and reporting capabilities
Payroll Managers
Professionals who handle payroll services and require a system that provides regular invoicing and phone assistance
Security Personnel
Security officers who need a user-friendly and customizable system for real-time incident reporting, guard tours, and automatic reporting functions.
Trackforce valiant rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Hugo D
Excellent Software: User-Friendly, Customizable, and Durable
I appreciate the user-friendly and customizable nature of the Trackforce-Valiant software. It can be easily adapted to meet specific site needs. I'm particularly impressed by the automatic reporting function, which lets users choose the precise data they want in the reports. However, there are some downsides. Some reports are missing information unless published to PDF, and when they are, the file size can be too large to email to clients.
July 27, 2024
Noah B
Superb Tool: Streamlines Tasks, Ditches Paper Use
I appreciate Trackforce-Valiant over other security companies because it lets us tailor reports to customer needs. It provides real-time reporting and the capability to include images and videos of situations. It's available online and incorporates live tracking and reporting, beneficial for HSE and Audit. However, I think it could be enhanced by introducing more features like 2-way voice communication. It doesn't sync automatically and the reporting tool has some restrictions.
July 22, 2024
Rose D
Functional and Adaptable, Yet Requires Initial Navigation Mastery
I used the Trackforce-Valiant software and GuardTek device to track our members and monitor patrols. I liked the system's functionality, aesthetics, adaptability, and the helpful staff. However, I found the navigation a bit confusing due to the excessive use of drop-down menus.
July 15, 2024
Bruce Brown
Transforming Security Operations: A Review of Trackforce Valiant
Overall, Trackforce Valiant has transformed our security operations, making us more efficient, compliant, and customer-focused.
July 8, 2024
Jeffrey
User-Friendly with Outstanding Support - Kudos to Our Rep!
I find the Trackforce-Valiant software to be user-friendly and the support team is outstanding. I want to particularly commend our representative who is always ready to assist with any software problems. I have no complaints and am extremely satisfied with the service and the device that comes with the software. The support team at Guardtek is top-notch.
July 1, 2024
Charles J
Solid Performer - Nearly on Par with Industry Peers
I enjoyed the guard tour system and report features of the Trackforce-Valiant software. I particularly liked its user-friendliness in both the web-based and mobile versions. However, I felt that its functionality was mostly confined to these features.
June 24, 2024
Vance S
Enhanced Asset and Incident Management for Improved Efficiency
The asset tracking feature has improved our inventory management, ensuring that all equipment is accounted for and properly maintained. The incident management feature has significantly improved our ability to respond to and manage incidents, leading to increased client satisfaction
June 18, 2024
Roger Jones
Software Enhances Staff Skills and Ensures Compliance
The training module of the software has greatly enhanced our staff's skills and knowledge, contributing to their professional development. The compliance tracking feature has ensured that we meet all regulatory requirements, reducing the risk of non-compliance penalties
June 10, 2024
Brian C
Improved Field Reporting and Exceptional Customer Support with Trackforce Valiant
The mobile capabilities of the software have enabled our field officers to report incidents promptly and accurately, improving our overall service delivery. The customer support team for Trackforce Valiant is exceptional, always ready to assist and resolve any issues we encounter
June 4, 2024
Emily N
Boosting Employee Efficiency and Cutting Unnecessary Costs with Trackforce-Valiant
I have successfully transitioned from paper to technology with Trackforce-Valiant, significantly reducing returned mail and saving money. The software is user-friendly and makes setting up each employee's account easy. I value that employees can access their payroll checks and schedules. Even if employees lock themselves out of their accounts, they can easily reset their passwords. The transition to this technology was smooth and without issues.
May 27, 2024
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