Pros from reviewers
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Easy implementation and setup: Wingman by Clari is praised for its easy implementation and setup, making it a user-friendly tool for sales teams
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Integrations with other platforms: The software integrates seamlessly with platforms like Zoom and Outreach, streamlining the sales process and making the work of sales teams smoother
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Enhanced sales call process: Wingman has features that allow for quick search and review of sales calls, improving the overall sales call process. It also has pre-built features that analyze calls and highlight important ones based on various factors
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Reliable transcription service: Despite some criticisms, many users find the transcription service reliable, particularly in accurately identifying speakers in multi-participant calls
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Automated sales record: Wingman automatically logs calls, meetings, emails, and other activities, creating an automated sales record. This simplifies tracking sales activities, managing accounts, and setting up calls with prospects and clients, helping to close deals faster.
Cons from reviewers
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Inaccurate transcription service: Despite its many benefits, Wingman's transcription service has been reported as unreliable, often producing inaccurate written transcripts that are not reliable enough for formal use
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Difficulty in voice recognition: Some users have reported that the voice recognition AI took a bit longer to learn their accents, which can affect the accuracy of transcriptions and overall user experience
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Limited customization and reporting features: While Wingman offers a user-friendly interface and easy setup process, it lacks customization and reporting features, which could limit its adaptability to specific business needs
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Inefficient segment skipping feature: The feature that allows users to skip to the next or previous segment of a call could be improved, as it currently does not function as efficiently as desired
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Confusion over its function: Some users have expressed that there is confusion over Wingman being a note-taking app and not a person, suggesting that a name change in Zoom to Wingman note-taker could help clarify its function.
Main features
Starting Price
Free Plan
Create a call library
Get a clear view of your pipeline
Track team performance
Keep your data secure
Improve sales performance
Starting Price
$60
/ user / month
Free Plan
No
Create a call library
Get a clear view of your pipeline
Track team performance
Keep your data secure
Improve sales performance
What is Wingman by Clari?
How Wingman by Clari compare to similar software?
Product
Wingman by Clari
4.7
Wingman by Clari reviews
Price
$60
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Wingman by Clari best for according to our reviewers?
Sales Teams: Wingman empowers sales teams by making it easy to adapt, coach, and share knowledge. It integrates with Zoom and Outreach to streamline sales processes
Customer Success Teams: This software is also beneficial for customer success teams, as it allows for easy review and categorization of calls, assisting with onboarding and overall team improvement
Product Managers: Wingman is useful for product managers as it allows them to cut long calls into small segments and share them with their team, facilitating better understanding of customer feature requests
Account Managers: Account managers can benefit from Wingman's ability to automatically log calls, meetings, emails, and other activities, creating an automated sales record and simplifying account management
Client-facing Departments: Wingman can be used by any client-facing department, as it provides the ability to replay and transcribe calls, enabling full participation in calls and the ability to revisit any missed information later.
Wingman by Clari reviews
4.7
Wingman by Clari rating
4.8
Ease of use
4.7
Customer service
4.7
Value for money
4.5
Likelihood to recommend
4.6
Features
6 Wingman by Clari reviews
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Benjamin Jones
Top-notch Analytics for Customer Behavior Understanding
The analytics provided by Wingman are top-notch. They help me understand customer behavior better, enabling me to tailor my approach accordingly
May 14, 2024
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Kyle Davis
Top-notch Sales Recording Solution on the Market
My overall experience with Wingman by Clari has been extremely positive. I find it user-friendly and easy to navigate. It automatically logs my calls, meetings, emails, and other activities, creating an automated sales record. It integrates well with popular CRM systems and has strong tracking capabilities, allowing me to monitor sales performance across multiple channels. It also features an automated meeting scheduling tool. This software simplifies tracking my sales activities, managing my accounts, and setting up calls with prospects and clients, helping me close deals faster. Some drawbacks include a lack of customization and reporting features, but these are compensated by its easy setup process and user-friendly interface. It also offers unique features like automated meeting scheduling and advanced tracking capabilities.
May 5, 2024
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Grace R
Affordable and Impressive!
Sushma was incredibly helpful and quick to respond to my queries. The support team was also fantastic and very responsive! The product is extremely user-friendly. The onboarding process was quick thanks to their concise, informative videos that guide you on how to use the system. My favorite part of the system is reviewing the calls and categorizing parts of the calls to assist with sales onboarding and overall sales team improvement when dealing with objections. I firmly believe it can be used not only for sales teams, but for every client-facing department. The transcript could use a bit of improvement. I chose Clari Copilot because it's much cheaper, but still has the most important features such as keywords (topics), game tampes, filters, etc.
April 29, 2024
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Kayla Williams
Wingman: A Game-Changer in CRM Software
I've been using Wingman for several months now and it has greatly enhanced my productivity. Its user-friendly interface and robust features make it a standout in the CRM software market
April 22, 2024
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Patricia M
An Exceptional Digital Sidekick
Wingman has significantly reduced my work-related stress. I no longer have to worry about my notes being incoherent or missing information when people speak too quickly. I can now fully participate in my calls and revisit any missed information later. The integration process was seamless and our clients understand why we use Wingman. It has been instrumental in reviving stalled projects and understanding complex client needs. The ability to replay and transcribe provides me with flexibility for all client needs. However, I wish there was a simpler way to inform people that Wingman is a note-taking app, not a person. Perhaps changing the name in Zoom to "Wingman note-taker" could help. I chose Wingman over Clari Copilot because it was less expensive.
April 15, 2024
