Pros from reviewers
-
User-friendly interface: Bitly is praised for its user-friendly interface, making it easy for users to navigate and utilize its features
-
Powerful tools available for free: Bitly offers a range of useful tools such as UTM link features, a WordPress plugin, and link tracking features, all available even on free accounts
-
Superior branding: Bitly allows users to replace the bit.ly in their links with their company's name, creating a unique link experience and providing superior branding
-
Advanced link tracking: Bitly offers advanced link tracking features, enabling users to monitor the number of clicks and saves they get, and assess the performance of their links
-
Simplifies QR codes: Bitly simplifies the process of creating QR codes by shortening links with random characters, making them easier to scan.
Cons from reviewers
-
Limited free features: Bitly's free account does not allow users to use their custom domain, limiting the branding potential of the shortened links
-
Security concerns: Bitly's shortened links can sometimes lead to distrust and refusal to click, as users may not know what the link is for, especially if it is given without any context
-
Hidden renewal clause: Bitly's purchase order contains a clause hidden in a linked document stating that users need to give a 90-day notice if they don't want the contract to automatically renew, causing unexpected legal issues
-
Case sensitivity: Bitly's shortened links are case sensitive, which can lead to issues when users need to type them into their devices, especially if this is not made clear when setting up the links
-
Poor customer service: Bitly's customer service has been described as unhelpful and slow to respond, causing frustration and inconvenience for users.
Main features
Starting Price
Free Plan
Link shortening
Team collaboration
Link customization
Tracking and analytics
Multi-channel distribution
Starting Price
$8
/ month
Free Plan
Yes
Link shortening
Team collaboration
Link customization
Tracking and analytics
Multi-channel distribution
What is Bitly?
How Bitly compare to similar software?
Product
Bitly
4.0
Bitly reviews
Price
$8
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Bitly best for according to our reviewers?
Social Media Managers: These professionals can use Bitly to create shorter, more streamlined links for their social media posts, making them more appealing and less prone to errors when shared
Marketers: Bitly is a key tool for marketers who need to shorten long links in various contexts, such as Youtube descriptions, or provide easy-to-type links for training materials or key online information
Academics: Those who study links, either as a hobby or professionally, find Bitly invaluable for dealing with unusually long links or needing detailed analytics on link performance, crucial for reporting academic post performance
Business Owners: Bitly is useful for business owners who want to create a unique link experience for their business, replacing bit.ly with their company's name for secure connections and easy redirection
Product Distributors: These users value Bitly's campaign management feature and link analytics, which allow them to monitor the number of clicks and saves they get, helping them distribute more links for their products.
Bitly reviews
4.0
Bitly rating
5.0
Ease of use
4.5
Customer service
4.7
Value for money
4.6
Likelihood to recommend
4.6
Features
4 Bitly reviews
-
Ronald J
Expressing Love for Bitly's Utility and Efficiency
I absolutely adore Bitly! It's incredibly useful and perfectly suits my needs!
April 27, 2024
-
Bowie G
Reliable URL Shortening Software for a Streamlined Experience
I use Bitly not only to shorten my URLs, but also to create a unique link experience for my business. I can replace bit.ly with my company's name for secure connections. Redirecting a URL is simple with Bitly and I am very satisfied with it. When developing a brand through social media, it's important for me to have all my links of the same length and comparable. Shorter links look better in Instagram and Twitter bios, making them more streamlined. Sharing a long URL can lead to errors and potential sharers might get annoyed and give up before sharing my link. Bitly makes replicating links easier. However, Bitly does have some security issues. Sometimes, I don't know what a link is for and if someone gives it to me without any context, I might block it or distrust it and refuse to click on it.
April 23, 2024
-
Debra Martinez
Bitly: A User's Perspective on its Features and Customer Support
I've been using Bitly and I must say, it's a pretty solid product! I'm particularly impressed by their first line customer care. As a paid member, I appreciate the personal touch they give by taking the time to respond to my queries, usually within a couple of days. One feature that stands out is the bulk uploading of links. It's a unique process where I get to add UTMs to each link if I'm redirecting to the same link. It's a bit time-consuming, but it's a great way to customize and track my links effectively. I've also had the chance to interact with Bitly's second line support and they've been incredibly helpful. They usually get back to me within 2-3 days, sometimes up to 5 days, but the wait is worth it because they always provide comprehensive solutions. Bitly is perfect for me when I'm creating ad hoc links here and there, especially when using the free account. I'm giving it a solid four stars for this reason. If you're considering a paid account and expecting top-notch support, Bitly is definitely worth a shot!
April 16, 2024
-
Aaron
Efficient and Insightful Analytics Feature
it's user-friendly and efficient. The analytics feature is particularly useful, providing me with valuable insights into click-through rates
April 13, 2024
