cash app logo
Cash app reviews
4.3 (6 reviews)

Cash App is a mobile payment service by Square, Inc., enabling users to transfer money via a mobile app. It offers features like direct deposit, Bitcoin purchasing, and a debit card named Cash Card. The user-friendly interface simplifies tasks like bill splitting, rent payment, or tipping professionals. It's accessible in the US and the UK.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Cash app?
  • 04How Cash app compare to similar software?
  • 05Who is Cash app best for according to our reviewers?
  • 06Cash app reviews

Pros from reviewers

  • Secure transactions: Cash App is known for its secure transactions, providing users with peace of mind when transferring money. This feature is particularly appreciated by users who have had negative experiences with other payment apps

  • Quick and easy setup: Users love the simplicity and speed of setting up a Cash App account. This makes it ideal for last-minute transactions, such as ordering food from a restaurant before it closes

  • User-friendly interface: Cash App's simple interface makes it easy to use, even for those who are not tech-savvy. This is a major advantage for users who value ease of use in their payment apps

  • Popular among peers: Many users choose Cash App because it is widely used among their friends and clients, making payments easier to send and receive

  • Ideal for splitting bills: Cash App is perfect for splitting bills at restaurants or for shared services like Uber rides, making it a convenient tool for social situations.

Cons from reviewers

  • Limited deposit methods: Cash App has been criticized for its limited deposit methods. Some users have reported difficulties in depositing money into their accounts, even when using a personal debit card under their own name. This can be a significant inconvenience for users who need to make quick payments or transfers

  • Subpar customer service: Many users have reported poor experiences with Cash App's customer service. Issues range from unhelpful responses to a lack of communication altogether. This can be particularly frustrating when dealing with financial transactions and disputes

  • Security concerns: Despite its popularity, some users have raised concerns about the security of Cash App. There have been instances of accounts being easily hacked, potentially locking users out of their own accounts with no way to recover their funds

  • Inability to retract payments: Once a payment has been sent through Cash App, it cannot be retracted. This can be problematic if money is accidentally sent to the wrong person or if a user falls victim to a scam

  • Regulatory changes: Some users have reported that changes in IRS regulations have made Cash App less user-friendly than it used to be. This can make the app less appealing for those who value simplicity and ease of use in their financial transactions.

Main features

Starting Price

N/A

Free Plan

No

Ease of Use

Debit Card Cash

Investment in stocks and Bitcoin

Boosts

Security

What is Cash app?

Cash App is a mobile payment service developed by Square Inc. that allows users to transfer money to each other using a mobile app. It's available on iOS and Android platforms and also enables users to invest in stocks or Bitcoin directly from the app. The app includes a free debit card, known as Cash Card, for purchases or ATM withdrawals. It also offers Cash Boosts for instant discounts at selected retailers. The app is user-friendly, secure, and fast, making it an excellent tool for managing personal finances. However, it's only available in the US and the UK. Special promotions are available on Cash App and similar software for simplified financial transactions.

Who is Cash app best for according to our reviewers?

  • Small Business Owners: These users appreciate the ease and speed of transactions that Cash App provides, making it ideal for tracking payments and income. They also value the lower fees compared to other payment apps

  • Casual Users: These individuals use Cash App for personal transactions such as splitting bills at restaurants or for Uber rides. They appreciate the simplicity and user-friendliness of the app, but express concerns about customer service and security

  • Parents and Teenagers: Cash App is seen as a useful tool for teenagers to manage their money, with the app allowing them to use a debit card for purchases while parents can oversee their budget. However, they caution about the inability to retract money once sent

  • Frequent Users: These users have adopted Cash App as their primary bank account for all transactions. They appreciate the ease of sending and receiving money, but have concerns about the quality of customer service

  • Dissatisfied Users: This group has had negative experiences with Cash App, citing issues with customer service, account access, and dispute resolution. They express frustration with the app's functionality and policies, and advise caution when depositing money.

  • Cash app reviews

    4.3

    Cash app rating

    4.5

    Ease of use

    3.5

    Customer service

    4.3

    Value for money

    4.2

    Likelihood to recommend

    4.3

    Features

    6 Cash app reviews

    4.3 (6 reviews)
    • Sharon Jones

      Easy Money Transfers with Instant Deposits

      its intuitive interface makes it easy to send and receive money, even for a non-tech savvy person like myself. The instant deposit feature is a lifesaver when I need funds immediately

      May 14, 2024

    • Rachel Jones

      Exciting Improvements and Unique Services from Cash App

      Cash App provides an incredibly unique payment service! They updated my card services, which was a surprise, but it's clear they're making strides to improve their app. This is completely commendable and I'm excited to continue using their app!

      May 7, 2024

    • Bobby Jones

      Exceptional Customer Service Experience with Cash App

      I'm absolutely thrilled with Cash App's customer service! I've reached out to them five times to change my Cash App name and hashtag, and each time they've promptly responded and assisted me. It's the best customer service experience I've ever had!

      April 29, 2024

    • Stephen S

      Cash App: Empowering Small Investments with Top-Notch Security

      it's allowed me to start investing in stocks with as little as $ The security features on Cash App are top-notch

      April 21, 2024

    • Rose M

      Cashing In Big Time with Cash App!

      I absolutely love Cash App. It's secure, quick, and incredibly easy to set up. I once had to make a payment in less than a minute and it was so simple to add the recipient. This allowed us to order food from a restaurant before it closed. I've had bad experiences with Venmo, including a time when it held $900 I sent to my girlfriend for three days. She had to call them to complete the transfer. I appreciate how easy it is to send money to new people with Cash App. I also use Zelle, but only because they don't take a portion of the funds. However, Zelle often has issues and can take days to process. Cash App is reliable. I once had a problem changing the debit card linked to the app, but it corrected itself after a few weeks. I chose Cash App because it's more secure and has a simple interface. I initially thought it was a bootleg version of Venmo, but I was wrong.

      April 14, 2024

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