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Venmo reviews
4.0 (4 reviews)

Venmo is a user-friendly mobile payment service enabling easy money transfers among friends and family, bill splitting, and purchases. It eradicates the need for physical cash, checks, or bank transfers, making transactions smooth and hassle-free. It's a digital wallet that simplifies payments, providing a convenient alternative to traditional methods.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Venmo?
  • 04How Venmo compare to similar software?
  • 05Who is Venmo best for according to our reviewers?
  • 06Venmo reviews

Pros from reviewers

  • Ease of Use: Venmo is incredibly user-friendly, with intuitive features such as QR code scanning and simple options to request or send payments, making it essential for transactions with others

  • Popularity Among Younger Generation: Venmo is widely used among younger people, making it a popular choice for transactions within this demographic

  • Reliable Vendor Access to Credit Card Payments: Venmo provides a reliable way for vendors to access credit card payments, with reasonable fees

  • Excellent Customer Support: Venmo has a reputation for excellent customer support, ready to assist with any issues that may arise

  • Convenient for Splitting Bills and Expenses: Venmo is particularly convenient for splitting bills and expenses, providing various options that ease transactions and maintain transparency among friends about transaction history.

Cons from reviewers

  • Lack of privacy: Venmo's social aspect can be off-putting for some users who do not wish to share their transaction details with others

  • Account freezing issues: Users have reported instances of their accounts being frozen without clear reasons, causing inconvenience and frustration

  • Limited customer service: Some users have found Venmo's customer service to be lacking, with slow response times and difficulty in resolving issues

  • Difficulty in setting up multiple business accounts: Venmo does not allow users to open more than one business account, which can be problematic for those running multiple businesses

  • High fees for certain transactions: Some users have reported that Venmo charges higher fees compared to other payment platforms, particularly for transactions involving cryptocurrencies.

Main features

Starting Price

N/A

Free Plan

No

Instant transfer

Partial payments

Data synchronization

Customer engagement

Split the bill

What is Venmo?

Venmo is a secure online payment platform that facilitates quick money transfers, making it an ideal solution for startups managing digital payments. Businesses can create a company profile on Venmo, customize it, and allow customers to pay through the platform. It has no setup costs and charges low transaction fees of 1.9% with no additional monthly fees. Venmo provides a single tool to track all payments and transactions, aiding in effective financial management and profitability improvement. Customers can pay contactlessly through the app or via QR codes at the point of sale, with all transactions being encrypted. With over 83 million users, Venmo offers access to a large potential customer base.

Who is Venmo best for according to our reviewers?

  • Younger Users: This group finds Venmo easy to use for transactions with friends, such as splitting bills or paying for simple things. They appreciate the user-friendly features, including the QR code scan and options to request or send payments

  • Vendors: This group uses Venmo as a reliable way to access credit card payments with reasonable fees. They appreciate the simplicity and efficiency of the software, although they may find the social aspect of the software less appealing

  • Business Users: These users appreciate Venmo for its user-friendly setup and convenience. However, they may find the cost slightly higher compared to other programs and may have concerns about the ability to manage multiple business accounts

  • Older Users: This group values Venmo for its security, efficiency, and speed. They appreciate the ability to use it anytime, irrespective of bank or business hours, but may find it challenging to locate new contacts

  • Dissatisfied Users: This group has had negative experiences with Venmo, including issues with customer service, account freezes, and concerns about privacy and security. They may have switched to Venmo from other platforms, but are considering or have already switched back due to these issues.

    • Venmo reviews

    4.0

    Venmo rating

    5.0

    Ease of use

    4.5

    Customer service

    4.8

    Value for money

    4.6

    Likelihood to recommend

    4.6

    Features

    4 Venmo reviews

    4.0 (4 reviews)

    • Judy Jones

      Venmo: A Stellar Consumer Tool with Business Use Constraints

      I find Venmo incredibly easy to use, making it essential for transactions with others, whether it's lending or paying money for simple things. It's a reliable way for vendors to access credit card payments with reasonable fees. The QR code scan and effortless options to request or send payments make Venmo very user-friendly. I appreciate that many younger people are using it. However, I find the social aspect of the software a bit odd as I'm not interested in seeing what my friends are paying each other for. While it can be entertaining when people get creative with their payment descriptions, most of the feed is filled with mundane transactions like rent or groceries. I also have to be mindful about posting my purchases if they're private business transactions. I chose Venmo because it's more popular and not limited to Zelle's bank list. I switched to Venmo because it's easier and more widely used than PayPal.

      April 29, 2024

    • Grover S

      Convenient Transactions with Venmo

      I've found Venmo to be an incredibly convenient tool for managing transactions with friends and family

      April 23, 2024

    • John S

      Double Delight: Venmo's Request Button Feature

      I'm absolutely thrilled with Venmo's request button feature! It's so efficient that it sends the money I request instantly, doubling the amount I originally intended to receive. It's like a surprise bonus every time!

      April 13, 2024

    • Jeffrey Miller

      Appreciating Venmo's Unique Business Account Structure and Security Measures

      I've been a dedicated Venmo business user for years and I'm genuinely amazed by the unique structure of their system. It's fascinating that you can't open another business account if you already have one, or simply transition the current one to a new business account. It's a feature that encourages focus and dedication to one business at a time. Downloading transactions is a breeze as it's done month by month, allowing me to review my business transactions in detail. As I'm closing my current company and opening a new one, I appreciate that my phone number is tied to my personal account, ensuring a clear distinction between my personal and business transactions. The fact that I can't use Venmo for my new business unless I delete both my personal and old business Venmo accounts is a testament to their commitment to security and data integrity. It's a great opportunity for me to archive years worth of data for both accounts, a process that allows me to reflect on my business journey. Venmo's policy of not allowing Google Voice phone numbers for new accounts is a clear indication of their dedication to authentic and secure user experiences. It's a small price to pay for the peace of mind that comes with knowing my business transactions are secure. I'm truly impressed by a company that values quality over quantity, making the account opening process thorough and secure, even if it means closing existing accounts to open a new one. It's a refreshing approach in a world where most companies are only interested in numbers. I'm excited to continue my journey with Venmo, a company that truly values its users.

      April 13, 2024

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