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Stripe Reviews
63 reviews
- 01 Is Stripe any Good? My expert Review
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Stripe compare to similar software?
- 05 Who is Stripe best for according to our reviewers?
- 06 Stripe Reviews
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01 Is Stripe any Good? My expert Review
I consider myself a payments expert, I have used stripe for many e-commerce clients, in most cases, it has been reliable and simple to use, especially for small businesses and startups. It was pretty simple to set up Stripe for an e-commerce client, and we were quickly able to launch their online store after setting it up.
Stripe is easy to use for managing recurring subscriptions, I like their dashboard and since there are no monthly costs, it is nice to have historical information about revenue and customer purchase behavior. My issues with Stripe have been fairly small, like the dispute process was limited to uploading only 1 document. Most of my smaller clients are often confused with Stripe's fees as money comes out of a variety of places.
I have convinced my clients to use stripe because it is a good payment solution, works in many different scenarios and is fairly easy to set up and use (like online courses or if they need automated invoices). Overall, I think Stripe is an amazing tool that makes it much easier for any business, large or small, to collect payment.
02 Pros and cons from reviewers
Pros from reviewers
-
Cost-effectiveness
Stripe does not charge user fees, only transaction processing fees, making it a cost-effective solution for businesses trying to keep overhead low -
Easy integration
Stripe is valued for its straightforward use and seamless integration with point of sale systems, making it an excellent choice for both startups and established businesses -
Comprehensive dashboard
The Stripe dashboard offers a wealth of data, providing valuable insights for businesses -
Versatility
Stripe is capable of managing one-time payments, automatic recurring subscriptions, standalone purchases, and business invoices, making it an all-in-one solution for businesses. -
User-friendly
Stripe is easy to use and offers a client portal, making it simple to onboard new clients and transition existing ones
Cons from reviewers
-
Inadequate customization options
For sole proprietors or small businesses, the inability to scale down some of Stripe's features can make the platform unnecessarily complex. This lack of customization can lead to a cluttered and confusing user interface -
Limited dispute resolution support
When dealing with chargebacks, Stripe only allows for a single document to be uploaded for dispute resolution. This can be limiting when multiple pieces of evidence are required to resolve a dispute -
Poor customer service
Numerous users have reported issues with Stripe's customer service, including lack of follow-up, inability to resolve issues in a timely manner, and difficulty in reaching a representative. This can lead to prolonged issues and frustration. -
Lack of payment failure alerts
Despite its overall user-friendliness, Stripe does not notify users when a payment fails. This can lead to missed payments and potential financial discrepancies -
Confusing fee structure
Some users find Stripe's fee structure to be unclear and difficult to understand. This lack of transparency can lead to unexpected costs and financial planning difficulties
Stripe
Premium
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
03 Main features
Starting Price
Free Plan
Payment analytics and reporting
Payment processing
Fraud prevention
International expansion
Customizable checkout
More details about Stripe plans
N/A
Free Plan
No
Payment analytics and reporting
Payment processing
Fraud prevention
International expansion
Customizable checkout
Stripe
Premium
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
04 How Stripe compare to similar software?
Stripe and Airwallex each offer digital payment solutions, but they cater to distinct needs, driven by differences in their core features and services. Stripe is a comprehensive payment platform known for its flexibility and extensive integration capabilities. It supports a wide range of payment methods including credit cards, digital wallets, and direct debits, making it ideal for businesses looking to accept payments both locally and globally. Stripe's API-driven nature allows for deep customization and control, enabling businesses to tailor the payment experience to their specific needs. This, combined with advanced features such as automated billing, fraud prevention, and financial reporting, makes Stripe a versatile choice for companies ranging from startups to large enterprises.
On the other hand, Airwallex is specifically designed to facilitate international business transactions with features that significantly simplify the complexities associated with managing multiple...
Stripe
Used by 7405 members
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
Airwallex
Used by 1065 members
A complete financial suite
Waived fees on your first $50,000 in FX conversions
Save up to $1,000
Stripe and Brex are both powerful financial tools, but they serve different purposes and offer distinct features that cater to varying business needs. Understanding these differences is crucial when deciding which platform is the best fit for your organization.
Stripe is primarily a payment processing platform, known for its developer-friendly APIs and extensive range of integrations. It is designed to handle online payments, subscriptions, and complex financial workflows across a global scale. Stripe's platform allows businesses to accept payments in multiple currencies, manage recurring billing, and customize payment solutions to fit their specific needs. It's an ideal choice for e-commerce businesses, SaaS companies, and any organization that requires a robust, scalable payment infrastructure.
On the other hand, Brex is a financial technology company that offers an all-in-one corporate card and expense management solution. Brex is tailored for startups and growing businesses,...
Stripe
Used by 7405 members
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
Brex
Used by 306 members
All-in-one expense platform
50,000 points for $100,000 deposits in Brex business accounts
Save up to $500
Stripe and Square are both popular payment processing solutions for businesses, but they have distinct differences that cater to specific needs.
One significant difference lies in their core offerings. Stripe primarily focuses on online payment processing and provides a robust set of tools for e-commerce businesses. It excels in handling subscription billing, customizable checkout experiences, and fraud prevention measures. Stripe is highly developer-friendly and offers extensive APIs for customization, making it a preferred choice for tech-savvy businesses.
In contrast, Square offers a more comprehensive suite of services, including in-person point-of-sale (POS) solutions in addition to online payments. Square's hardware options, like card readers and terminals, make it an ideal choice for brick-and-mortar businesses, food establishments, and service providers looking for seamless in-store payment processing. Square also provides tools for inventory management, employee management,...
Stripe
Used by 7405 members
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
05 Who is Stripe best for according to our reviewers?
-
Ecommerce Businesses
Ecommerce businesses can use Stripe to accept payments through their websites. Despite some limitations, such as the inability to add custom notes to customers and the requirement for detailed information to process a credit card, it's chosen over other platforms like Shopify for its all-in-one ecommerce and point of sale solution -
Small Businesses
Small businesses can utilize Stripe for gathering debit and credit card payments. It's user-friendly and clients find it easy to use for making payments. However, some users find the fee structure confusing -
Non-Profit Organizations
Non-profit organizations can use Stripe to process annual dues and other payments. The software's API can be integrated with HTML and PHP to record payments in an organization's database. However, some users have reported issues with account verification and fund deposits. -
Startups and Established Businesses
Stripe is excellent for both startups and established businesses due to its straightforward use and integration with point of sale systems. It can manage one-time payments and automatic recurring subscriptions, making it a cost-effective choice for businesses of all sizes -
Sole Proprietors
Sole proprietors can benefit from Stripe's client portal, which makes it easy to onboard new clients and transition existing ones. The software doesn't charge user fees, only transaction processing fees, and offers a dashboard with a wealth of data
Stripe
Premium
Manage your online payments
Waived Stripe fees on your next $20,000 in payment processing
Save up to $500
06 Stripe Reviews
Stripe rating
Stripe Reviews
-
Owen Cummerata
Connect Payouts + Joinsecret Savings
Stripe Connect saved us a lot of custom work for payouts to partners, and getting the Joinsecret perk that covered fees on the first $20,000 processed made onboarding a little less expensive without changing how we were already planning to use the platform
July 18, 2026
-
Sharell Marquardt
Great API Docs & Webhook Integrations
The API docs are actually usable, which is rare, and webhooks for payment success, refunds, and renewals gave our dev team a clean way to connect Stripe with our CRM and internal reporting
July 12, 2026
-
Kacey O'Reilly Ret.
Easy Refunds, Clear Disputes & Sigma Reporting
We switched from a more rigid processor and the difference was immediate: refunds are easy to issue, disputes are clearly laid out, and Sigma has been helpful for quick SQL-based reporting when finance needs answers fast
July 6, 2026
-
Damon Ernser
Fast Payment Links & Charge Tracking
Stripe made our checkout much easier to manage because Payment Links let our sales team send a billable page in minutes, and the dashboard gives enough detail to track failed charges without digging through exports
June 27, 2026
-
Shantae Luettgen Jr.
Quick Setup + Joinsecret Fee Waiver Perk
Setup was straightforward, and through Joinsecret we also got the Stripe charges waived on our next $20k in processing, which was a nice bonus while we were still validating the product and watching every expense
June 23, 2026
-
Thad Botsford
Effective Fraud Prevention with Radar
Radar has been worth it for us because it catches suspicious transactions without blocking too many legitimate customers, and the review tools make it easier to decide when to approve something manually
June 13, 2026
-
Niki Sawayn
Strong International Payments & Tax Support
What I like most is how well Stripe handles international payments, especially local payment methods and tax support, since we started selling in Europe and didn’t have to bolt on a separate tool just to stay organized
June 8, 2026
-
Joye Bayer
Self-Serve Customer Portal + Extra Fee Waiver
The customer portal is one of those features that quietly reduces workload because users can update cards, grab invoices, and change plans on their own, and the Joinsecret benefit on the first $20k processed was a practical extra rather than the reason we chose it
June 1, 2026
-
Nicolette Mueller
Subscription Billing with Proration & Card Updater
We use Stripe Billing for a subscription product, and the proration logic plus automatic card updater have cut down a lot of support tickets, though I still think some settings take a few clicks too many to find
May 25, 2026
-
Antone Jaskolski
Easy Refunds & Partial Refunds (Plus Early Fee Waiver)
We also came in through Joinsecret and got waived processing fees early on, and while that helped cash flow, the part I appreciate day to day is how easy it is to handle refunds and partial refunds without support tickets
May 17, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.