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6 Best Alternatives to Document360 in May 2024

Alternatives & Competitors to Document360

  1. 1. Slack
  2. 2. Notion
  3. 3. Zendesk
  4. 4. Confluence
  5. 5. Bloomfire
  6. 6. Guru
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Here are competitors or alternatives to Document360 and other similar Document Management software. You need to consider some important factors when choosing a tool like Document360 for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Document360 that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Document360. Discover sofware like Slack, Notion, Zendesk or Confluence.

List of Alternatives to Document360

From Document Management tools, we have selected the best alternatives to Document360 based on reviews for each solution and similarities with Document360. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo slack

1. Slack
5.0 (5 reviews)
1 deal available

Collaboration Productivity Task Management

Description

Easily collaborate and organize your team's work with Slack; share information and organize your projects.

Slack compared to Document360

Document360 has better positive reviews compared to Slack: 98 vs 95

Document360 is better at customer service than Slack: 5.0 vs 4.5

Slack has more functions than Document360: 78 vs 50

Slack: Pros & Cons

Accessible anywhere: This software allows employees to connect from many different devices
Customized channels: The tool offers the ability to create public, private, shared or multi-space chat channels
Real-time collaboration: The Slack communication solution is perfect for increasing responsiveness
Limited storage: The storage capacity of files is limited
Read notifications: It is impossible to know if your correspondent has read a sent message
Very limited free plan: The trial price plan has limited functionality

Best features

  • - Channels

  • - Direct messaging

  • - File sharing

  • - Integrations

  • - Search and archiving

  • - Notifications and alerts

  • - Threads

  • - Video and voice calls

Slack pricing

Free

Enterprise Grid

Contact sales

Pro

$7 / user / month

Business+

$13 / user / month

Popular

25% off new plan purchases (Save $9,000)
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logo notion

2. Notion
4.6 (5 reviews)
2 deals available

CRM Collaboration Task Management

Description

Knowledge base, project management, note taking and more. Notion helps your teams to centralize their work, collaborate easily, ensure the appropriate follow-up on projects and enhance overall productivity and efficiency.

Notion compared to Document360

Document360 is a better solution for customer support than Notion: 5.0 vs 4.5

Notion is better at value for money than Document360: 4.7 vs 4.6

Notion has more options than Document360: 105 vs 50

Notion: Pros & Cons

Accessible to all: The Notion tool is easy to use, even for beginners
Attractive price: The different plans offered by the tool are complete and inexpensive
Versatility in everyday life: For an individual or a team, Notion adapts to the needs and offers relevant functionalities
Not very customizable: Notion offers limited customization possibilities
Lack of advanced features: The Notion online platform is not the most comprehensive for advanced users
Presence of lags: Some users experience lags when using the tool

Best features

  • - Project management

  • - Note taking and documents

  • - Templates

  • - Knowledge base

  • - Task database

  • - Customizable templates

  • - Database gallery

  • - Timeline view

Notion pricing

Free

Enterprise

Contact sales

Plus

$10 / user / month

Business

$18 / user / month

Popular

2 deals available - 6 months free on the Plus plan with Unlimited AI (Save $6,000)
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logo zendesk

3. Zendesk
4.2 (6 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Document360

Document360 has more positive reviews than Zendesk: 98 vs 89

Document360 is better at support than Zendesk: 5.0 vs 4.3

Document360 is easy to use compared to Zendesk: 4.5 vs 4.3

Document360 pricing plans are more competitive than Zendesk: 4.6 vs 4.2

Zendesk has more functions than Document360: 182 vs 50

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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logo confluence

4. Confluence
3.8 (5 reviews)

Collaboration Collaboration

Description

Confluence is a collaboration software that brings value by helping teams share knowledge, organize work, and collaborate more effectively.

Confluence compared to Document360

Document360 has better positive reviews compared to Confluence: 98 vs 92

Document360 is better at customer service than Confluence: 5.0 vs 4.3

Document360 is easier to use than Confluence: 4.5 vs 4.2

Document360 is more suitable for small businesses thanks to its good value for money than Confluence: 4.6 vs 4.3

Confluence is more versatile than Document360: 91 vs 50

Confluence: Pros & Cons

Tasks simplification: The platform offers a large number of templates to simplify tasks
Free plan: Confluence is available as a free version
Collaborative working: The tool is excellent for encouraging teamwork
User interface: The tool is not user-friendly
Solution cost: Advanced features are expensive
Organization structure: Confluence stores all information in a single page or project

Best features

  • - Feedback management

  • - Customizable branding

  • - Simplify your search

  • - Knowledge base management

  • - Wiki your way to success

  • - Plan your project like a pro

  • - Get feedback, get better

  • - Connect your tools

  • - Risk management

There is no deal for this product
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bloomfire logo

5. Bloomfire
4.8 (5 reviews)

Collaboration

Description

Bloomfire is a comprehensive knowledge management software designed to centralize company information and make it easily accessible. It fosters collaboration and engagement within teams, allows content creation and sharing, and offers powerful search capabilities. Features include AI-powered search, analytics, integrations with other tools, and robust security measures. It's suitable for businesses of all sizes across various industries.

Bloomfire compared to Document360

Document360 has more positive reviews than Bloomfire: 98 vs 89

Document360 is better at support than Bloomfire: 5.0 vs 4.5

Document360 is easy to use compared to Bloomfire: 4.5 vs 4.0

Document360 pricing plans are more competitive than Bloomfire: 4.6 vs 4.1

Bloomfire has more functions than Document360: 62 vs 50

Bloomfire: Pros & Cons

Knowledge Centralization: Bloomfire allows all company knowledge and information to be stored in one easily accessible place
Easy Collaboration: The software facilitates collaboration among team members by allowing them to share, comment on, and search for content
Powerful Search Functionality: Bloomfire has a powerful search engine that allows users to quickly find the information they need.
Limited customization options: Bloomfire does not offer extensive customization options, which can limit its flexibility to adapt to specific business needs
High cost: The pricing of Bloomfire is relatively high compared to other similar software in the market, which can be a barrier for small businesses or startups
Complexity: Some users have reported that the software can be complex and difficult to navigate, particularly for beginners or those with limited technical knowledge.

Best features

  • - Knowledge Sharing

  • - Content Creation

  • - Search Feature

  • - Analytics

  • - Security

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guru logo

6. Guru
4.4 (5 reviews)

Productivity

Description

Guru is a cloud-based knowledge management solution that empowers teams with the information they need to do their jobs. It centralizes company knowledge, making it easily accessible and searchable. Features include AI-powered suggestions, real-time updates, and integrations with popular tools like Slack and Google Chrome. Guru helps businesses maintain consistency, improve productivity, and ensure everyone has the most up-to-date information.

Guru compared to Document360

Document360 has better positive reviews than Guru: 98 vs 95

Document360 is better at customer support than Guru: 5.0 vs 4.5

Document360 is better at value for money than Guru: 4.6 vs 4.5

Document360 is better at number of features than Guru: 50 vs 45

Guru: Pros & Cons

Ease of Use: Guru is known for its user-friendly interface that makes it easy for anyone to navigate and use
Knowledge Management: It allows for efficient knowledge sharing and management among teams, ensuring everyone is on the same page
Integration Capabilities: Guru can be seamlessly integrated with other tools and platforms, enhancing its functionality and convenience.
Limited Free Version: The free version of Guru is quite limited and does not include many of the features that are available in the paid versions
User Interface: Some users have reported that the user interface can be confusing and difficult to navigate, especially for new users
Limited Integration: Guru has limited integration with other software and tools, which can make it less convenient to use for those who rely on multiple tools for their work.

Best features

  • - AI-powered

  • - Information Verification

  • - Collaborative Editing

  • - Cloud-based

  • - Integration Capabilities

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