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4,7/5

Extole Reviews

19 reviews

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Extole is a marketing software designed for businesses to create and manage referral programs. It offers tools for tracking referrals, managing rewards, and analyzing data. With customizable templates for referral campaigns, Extole enables businesses to utilize their existing customer base to generate new leads, boost sales, and enhance customer loyalty.
  • 01 What is Extole?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Extole compare to similar software?
  • 05 Who is Extole best for according to our reviewers?
  • 06 Extole Reviews

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01 What is Extole?

Extole is a robust referral marketing software that allows businesses to utilize their customer base for marketing. It enables companies to set up and manage referral programs, incentivizing customers to recommend their products or services. The software uses advanced technology to track referrals and ensure rewards are given to both the referrer and referee. It also offers analytics and reporting tools for monitoring the program's success. Extole is user-friendly and facilitates sharing referrals across various channels, including social media and email. It helps businesses boost brand awareness, increase customer loyalty, and drive sales. Special promotions are currently available on Extole and similar software.

02 Pros and cons from reviewers

Pros from reviewers

  • Quick launch and continuous support
    Extole's ability to help businesses launch in just one day, coupled with continuous support and optimization from a dedicated Client Services Manager, is highly valued by users

  • Comprehensive services
    Extole offers a range of services including Design & Strategy, Launch Services, Creative Services, and ongoing reporting, analysis, and optimization, providing a holistic solution for businesses

  • Seamless referral program
    Extole's referral program is completely seamless and requires little effort to manage after the initial setup, making it easier for customers to refer friends and get rewards.

  • Enhanced customer engagement and site traffic
    Extole has been effective in enhancing customer engagement and site traffic, with users noting the value of consistent follow-ups and check-ins

  • User-friendly software
    Extole is praised for its user-friendly interface, making it easy for users to set up campaigns and manage referral programs

Cons from reviewers

  • Tedious and sometimes inaccurate reporting
    While the software is simple to use, the reporting can sometimes be tedious and inaccurate, which could be a problem for users who need precise and easy-to-understand reports

  • Limited user control over changing images/assets or updating copy
    While the software is easy to use and provides valuable insights, some users may wish for more control over changing images/assets or updating copy

  • Lack of a completely separate staging environment
    While the software is simple to install and the team is responsive, there is a lack of a completely separate staging environment which could be a disadvantage for some users

  • Dashboard could be more intuitive
    Although it's easy to learn with the help of a Client Services Manager, the dashboard could be more intuitive, which could improve the user experience.

  • Timezone difference
    For users in different timezones, the difference can pose a problem in terms of communication and getting timely assistance

03 Main features

N/A

Free Plan

No

Integration

User-friendly Interface

Referral Marketing

Customization

Analytics and Reports

04 How Extole compare to similar software?

05 Who is Extole best for according to our reviewers?

  • Sales Teams
    Extole's referral program can help increase sales by making it easier for customers to refer friends and get rewards. The software's proactive approach in suggesting ways to improve conversions can be particularly beneficial for sales teams.

  • Client Services Managers
    Extole provides a dedicated Client Services Manager to each client, ensuring continuous optimization of their program. This is particularly beneficial for managers who need ongoing support and optimization services

  • Marketing Teams
    These teams can benefit from Extole's user-friendly interface and easy campaign setup. The software provides thorough performance reporting, making it simple to understand the effectiveness of marketing efforts

  • IT Teams
    Extole's software is easy to install and offers custom API integration. However, it should be noted that there may be a lack of a completely separate staging environment

  • Customer Engagement Teams
    Extole's referral program enhances customer engagement and site traffic. The software also provides assistance in finding rewards for customers, making it a valuable tool for teams focused on customer retention and satisfaction

06 Extole Reviews

4,7/5

Extole rating

Extole Reviews

4,7/5
(19)
Leave a review
  • Questa S

    Highly Recommended: Extole Boosts Referral Marketing Success

    Overall, I would highly recommend Extole to any business looking to enhance their referral marketing efforts.

    August 11, 2024

  • Ruth Johnson

    Maximizing Referral Program Effectiveness with Extole's A/B Testing Feature

    The A/B testing feature in Extole has been invaluable in helping us optimize our referral programs for maximum effectiveness

    August 6, 2024

  • Carl M

    Extole: Seamless Scalability for Growing Businesses

    I've been particularly impressed with the scalability of Extole - as our business has grown, the software has easily kept pace

    July 28, 2024

  • Nathan

    Incredible CSM Experience with Extole!

    I've been using extole for almost a year and have been assisted by two amazing CSMs who have guided me and offered insights about our program. They are extremely responsive and helpful, even with last-minute or urgent changes. The only problem I've faced is the timezone difference, but other than that, everything has been running smoothly.

    July 23, 2024

  • Catherine R

    Effortless Integration: Extole Streamlines Our Marketing Stack

    One of the standout features of Extole for me is its ability to seamlessly integrate with our existing marketing stack, saving us a lot of time and effort

    July 14, 2024

  • Jose Smith

    Extole's Exceptional Customer Support

    I've found Extole's customer support to be extremely helpful and responsive, which is a huge plus for any software service

    July 6, 2024

  • Scott Miller

    Exceptional Account Assistance

    My account managers at Extole are exceptional and extremely responsive. Their consistent follow-ups and check-ins have been vital for our business. Extole has effectively enhanced our customer engagement and site traffic. We've been part of their refer-a-friend program for years and they consistently suggest improvements. Even when I have difficulty finding rewards for our customers, our representative is always there to assist.

    July 2, 2024

  • Albert D

    Extole: An Exceptional Experience

    My experience with Extole has been amazing. I always get the support I need and more, making my work easier. The representative from Extole is excellent, providing valuable insights and ideas that match my marketing strategies. The onboarding process and transition to our new website were seamless, thanks to Extole's fantastic partnership. They've helped us achieve our sales and business goals. I find it easy to run reports, analyze data, and track the tool's performance, especially regarding rewards for Advocates and Referrals. My only minor issue is wishing for more user control over changing images/assets or updating copy.

    June 23, 2024

  • Roy N

    Customizable Referral Programs with Extole

    As a marketing professional, I appreciate how Extole allows me to customize our referral programs to fit our brand's unique needs

    June 18, 2024

  • Jennifer B

    Thrilling Experience with Extole!

    I am extremely satisfied with Extole's services for our brand. They work diligently and proactively, making recommendations and striving to provide the best Refer a Friend experience for our websites. The software is incredibly easy to use, update, and collect metrics. Our team absolutely adores working with Extole.

    June 8, 2024

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