General information about Influitive
Secret's take about Influitive
Mary O'Brien
Customer Success Manager
Influitive features
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Challenge management
The software allows companies to create challenges for their users, which can range from participating in surveys to writing testimonials. These challenges can be customized based on the company's objectives. -
Analysis and reporting
Influitive provides analysis and reporting tools that allow companies to track user engagement, challenge performance, and the impact of their marketing efforts. This enables companies to adjust their strategies based on the results obtained. -
Gamification
Influitive uses gamification techniques to encourage users to participate in marketing activities. Users can earn points, badges and other rewards for their participation. -
Integration with other tools
Influitive can be integrated with other marketing and sales tools, such as Salesforce, Marketo, and HubSpot. This allows companies to synchronize their marketing and sales efforts and track the effectiveness of their campaigns. -
Engagement Marketing Platform
Influitive is a software that allows businesses to create engagement marketing programs for their customers, employees, and partners. It helps to boost user engagement and increase brand loyalty.
3 Influitive reviews
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Beverly
Empowering Advocacy: Fostering Customer Engagement and Relationships with Influitive
I've had a wonderful experience with Influitive, even when handling multiple reporting queries. They're always available to help and offer support. I value the simplicity of Influitive. I became an Admin in the past year and found the learning curve to be quite small. I can easily find support articles for assistance and if I still have questions, my CSM is extremely helpful and reachable. Moreover, the VIP community is a great resource for networking and exchanging ideas with other experts. I genuinely love this community and the chance to connect and grow. However, reporting still poses a challenge for me. I aim to create a narrative for organizational leaders, but often struggle with understanding where and when the numbers are coming from.
April 21, 2024
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Marilyn Davis
Excellent Tool for Customer Engagement
I appreciate the simplicity and user-friendliness of Influitive. I can easily navigate through most of its features without needing to consult support or reference articles. I am particularly impressed with the responsiveness and helpfulness of my CSM, who always provides quick and thoughtful responses to my weekly emails. I find the templates for challenges and campaigns very useful for content creation, as I can either use them directly or draw inspiration from them. However, I sometimes find the admin side of things a bit frustrating, especially when trying to navigate back just one page and it takes me farther back. I also noticed that many templates assume that everyone has access to the discussion forum.
April 14, 2024
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Walter Johnson
Improved Customer Engagement with Influitive
Influitive has greatly improved our customer engagement
April 13, 2024
Influitive: Pros & Cons
Pros
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Offres exclusives SaaS: Obtenez un accès à des outils logiciels à prix réduit pour aider à développer votre startup
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Conseils d'experts et contenu: Apprenez des professionnels de l'industrie et accédez à des ressources précieuses pour guider votre entreprise.
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Accès à un réseau mondial: Connectez-vous avec des entrepreneurs du monde entier pour obtenir du soutien et collaborer
Cons
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Limited features: Influitive may not have all the advanced features required for complex marketing campaigns
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Steep learning curve: It can take time and effort to fully understand and utilize Influitive's platform effectively
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Costly subscription plans: The pricing for Influitive's software may be expensive for young entrepreneurs on a tight budget.
Why is Influitive better than other Customer Experience software?
Influitive is a better solution based on percentage of positive reviews than Mighty networks: 98 vs 93
Influitive is a better solution for customer support than Mighty networks: 5.0 vs 4.0
Influitive has better positive reviews compared to Birdeye: 98 vs 95
Influitive is better at customer service than Birdeye: 5.0 vs 4.5
Influitive has more positive reviews than Act on: 98 vs 86
Influitive is better at support than Act on: 5.0 vs 4.5
Influitive has better positive reviews compared to Slack: 98 vs 95
Influitive is better at customer service than Slack: 5.0 vs 4.5