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5 Best Alternatives to Maze in May 2024

Alternatives & Competitors to Maze

  1. 1. LiveChat
  2. 2. Hotjar
  3. 3. Glassbox
  4. 4. Hubspot service hub
  5. 5. Mouseflow
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Here are competitors or alternatives to Maze and other similar Design software. You need to consider some important factors when choosing a tool like Maze for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Maze that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Maze. Discover sofware like LiveChat, Hotjar, Glassbox or Hubspot service hub.

List of Alternatives to Maze

From Design tools, we have selected the best alternatives to Maze based on reviews for each solution and similarities with Maze. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo livechat

1. LiveChat
4.3 (4 reviews)
1 deal available

Customer Support

Description

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

LiveChat compared to Maze

LiveChat has better positive reviews compared to Maze: 96 vs 90

LiveChat is better at customer service than Maze: 4.6 vs 3.8

LiveChat is more user friendly than Maze: 4.7 vs 4.3

LiveChat is better at value for money than Maze: 4.5 vs 4.1

LiveChat has more options than Maze: 59 vs 28

LiveChat: Pros & Cons

Customization features: The solution offers a high level of customization
Relevant chatbots: Powerful chatbots are able to create tickets and collect leads
Software integrations: The Livechat platform has over 200 integrations
Message reception: There may be some delay in receiving messages in the chat
Security of the solution: The solution is below the competition, especially because of the lack of PCI compliance
Spell check: Automatic spell check of agents would be a plus

Best features

  • - Optimize customer service performance

  • - Manage teams

  • - Contact your prospects from multiple channels

  • - Access reports on your agents and their performance

  • - Secure your data

  • - Boost user engagement

  • - Set up optimized and customized chats

LiveChat pricing

Enterprise

Contact sales

Starter

$20 / user / month

Team

$41 / user / month

Business

$59 / user / month
$150 credits (Team, Business and Enterprise Plans) (Save $150)
Get deal
logo hotjar

2. Hotjar
4.5 (4 reviews)
1 deal available

Application Monitoring Data Analytics

Description

Hotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.

Hotjar compared to Maze

Hotjar has better positive reviews than Maze: 97 vs 90

Hotjar is better at customer support than Maze: 4.5 vs 3.8

Hotjar is better at ease to use than Maze: 4.5 vs 4.3

Hotjar is better at value for money than Maze: 4.5 vs 4.1

Hotjar has more features than Maze: 79 vs 28

Hotjar: Pros & Cons

Simplicity: The interface is readable and the software is easy to learn
Accuracy: The user data is detailed
Rich information and insights: The software provides many insights to improve the user experience on your website
Price: The price is quite high even though a limited free version is available
Confidentiality: The data collected may be without the users’ permission
Website performance: The tool consumes a lot of resources

Best features

  • - Visitor recordings

  • - Conversion funnels

  • - Form analysis

  • - Feedback polls

  • - Incoming feedback

  • - Behavior analytics

  • - Visitor segmentation

  • - Surveys

Hotjar pricing

Plus

$41 / month

Business

$105 / month
3 months free on the Business plan (Save $150)
Get deal
Glassbox Logo

3. Glassbox
4.8 (4 reviews)

Customer Experience

Description

Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.

Glassbox compared to Maze

Glassbox has better positive reviews compared to Maze: 100 vs 90

Glassbox is better at customer service than Maze: 4.5 vs 3.8

Glassbox is easy to use compared to Maze: 5.0 vs 4.3

Glassbox pricing plans are more competitive than Maze: 4.8 vs 4.1

Glassbox has more options than Maze: 100 vs 28

Glassbox: Pros & Cons

Tagless Data Capture: Glassbox's patented technology automatically captures 100% of digital events for maximum insights. This allows for a deeper analysis of every session, page, user, journey, and more.
Deep Understanding of Digital Customers: Glassbox allows you to discover exactly what your customers are doing and why. Digital experience intelligence provides insights that promote customer growth and loyalty.
AI-based Analysis: Glassbox uses AI-driven insights to identify friction points in your customers' digital journeys. This allows for quick identification and resolution of technical issues and enhances the customer experience.
High Initial Cost: Glassbox can be expensive to implement, especially for young entrepreneurs with limited budgets
Complex Setup Process: Setting up Glassbox may require technical expertise and time that young entrepreneurs may not have
Potential Privacy Concerns: Using Glassbox may raise privacy concerns since it captures and records user interactions on websites or mobile apps.

Best features

  • - Session Recordings

  • - Heatmaps

  • - Integration with other tools

  • - Form analysis

  • - Automatic alerts

There is no deal for this product
View product details
hubspot service hub logo

4. Hubspot service hub
4.3 (4 reviews)

CRM

Description

HubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.

Hubspot service hub compared to Maze

Hubspot service hub has more positive reviews than Maze: 94 vs 90

Hubspot service hub is better at support than Maze: 4.5 vs 3.8

Hubspot service hub is easy to use compared to Maze: 4.5 vs 4.3

Hubspot service hub pricing plans are more competitive than Maze: 4.2 vs 4.1

Hubspot service hub is better at number of features than Maze: 90 vs 28

Hubspot service hub: Pros & Cons

Centralized Communication: HubSpot Service Hub streamlines customer interactions by consolidating all communications into one place, making it easier to manage and respond to customer inquiries
Advanced Reporting: The software provides detailed reports and analytics that help businesses understand their customer service performance and identify areas for improvement
Automation Capabilities: HubSpot Service Hub includes automation tools that can handle routine tasks, freeing up time for customer service reps to focus on more complex issues.
High pricing: HubSpot Service Hub can be quite expensive, especially for small businesses or startups
Limited customization: While the software offers a range of features, there is limited flexibility in terms of customization
Steep learning curve: The platform can be complex and overwhelming for new users, requiring a significant amount of time to fully understand and utilize all its features.

Best features

  • - Unified Customer View

  • - Ticketing System

  • - Automation

  • - Live Chat

  • - Customer Feedback

There is no deal for this product
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logo mouseflow

5. Mouseflow
4.8 (4 reviews)

Application Monitoring Data Analytics

Description

Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.

Mouseflow compared to Maze

Mouseflow has better positive reviews than Maze: 95 vs 90

Mouseflow is better at customer support than Maze: 4.5 vs 3.8

Mouseflow is better at ease to use than Maze: 4.5 vs 4.3

Mouseflow is better at value for money than Maze: 4.4 vs 4.1

Mouseflow has more options than Maze: 42 vs 28

Mouseflow: Pros & Cons

User behavior insights: Offers in-depth analysis of user interactions, helping to improve website usability and conversion rates effectively
Easy implementation: User-friendly setup and integration with various platforms make it accessible for businesses of all sizes
Affordable plans: Competitive pricing options cater to both startups and established enterprises, making it accessible for a broad range of users
Privacy concerns: Session replay and tracking may raise privacy issues and require careful handling of user data
Learning curve: Advanced features may take time to master, and interpreting data effectively can be challenging for beginners
Limited integrations: While it integrates with many popular platforms, it may not cover every specific business tool or software

Best features

  • - Session replays

  • - Heatmaps

  • - Click and movement tracking

  • - Form analytics

  • - Funnel analysis

  • - Feedback surveys

  • - Error tracking

  • - Mobile app recording

Mouseflow pricing

Free

Starter

$41 / month

Growth

$137 / month

Business

$273 / month

Pro

$525 / month
There is no deal for this product
View product details