List of Alternatives to Maze
Here are some of Maze's top competitors in the Design category: Hotjar, LiveChat, Hubspot Service Hub or Glassbox.
Easily improve user experience on your website
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40% off all annual plans
Get deal for freeHotjar will allow you to understand the user behavior on your site as well as its strengths and weaknesses.
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Form analysis
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Visitor segmentation
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Behavior analytics
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Surveys
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Visitor recordings
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Feedback polls
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Incoming feedback
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Conversion funnels
Free
$0 (Freemium)Pro
Custom pricingEnterprise
Custom pricingGrowth
$49 per monthNoé *
"A powerful tool to understand your users, but not for beginners"
I've integrated Hotjar on several web projects to better understand visitor behavior, and the heatmaps and session recordings are frankly revealing. You can very quickly see where users get stuck, what they ignore, and that allows you to make really concrete UX optimization decisions rather than relying on instinct. The funnels and built-in surveys are also a good complement to go further in the analysis. Where it gets more complicated is pricing: the free plan is okay to start, but as soon as traffic rises or you want access to advanced features, the bill climbs fairly quickly and can become hard to justify for a small outfit, particularly for me who use it only for small personal projects. Luckily Secret is there hihi ! The interface is overall clean but some settings lack a bit of clarity. That said, for anyone working seriously on optimizing their site or conversion funnel, Hotjar remains one of the most insightful tools on the market. An investment that pays off quickly if you actually use it!
April 19, 2026
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per month
Transform customer service into customer success
1 deal available
30% off Service Hub Professional and Enterprise plans for 1 year
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1 deal available
30% off Service Hub Professional and Enterprise plans for 1 year
Get deal for freeHubSpot Service Hub is a customer service software that helps businesses manage and connect with their customers. It offers features like ticketing, customer feedback, knowledge base and reporting. The software aims to provide a better customer experience by streamlining customer service processes and improving customer satisfaction. It integrates seamlessly with other HubSpot products for a complete CRM solution.
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Customer feedback
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Live chat and conversational bots
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Automation tools
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Knowledge base
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Ticketing system
Glassbox is a powerful analytics platform that provides businesses with complete visibility into their customers' digital journeys. By capturing, replaying, and analyzing every customer interaction on websites and mobile apps, Glassbox helps businesses understand user behavior, optimize conversions, and enhance the overall customer experience.
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Session recordings
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Automatic alerts
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Form analysis
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Integration with other tools
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Heatmaps
Glassbox compared to Maze
Glassbox has better positive reviews compared to Maze: 100 vs 90
Glassbox is better at customer service than Maze: 4.5 vs 3.8
Glassbox is easy to use compared to Maze: 5.0 vs 4.3
Glassbox pricing plans are more competitive than Maze: 4.8 vs 4.1
Glassbox has more options than Maze: 100 vs 28
Mouseflow is a powerful user behavior analytics tool designed to empower businesses by providing deep insights into how visitors interact with their websites. With Mouseflow, companies can optimize user experiences, identify issues, and boost conversions for a more engaging online presence.
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Feedback surveys
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Heatmaps
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Form analytics
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Funnel analysis
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Session replays
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Click and movement tracking
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Error tracking
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Mobile app recording
Free
Starter
$41 / monthGrowth
$137 / monthBusiness
$273 / monthPro
$525 / month
Mouseflow compared to Maze
Mouseflow has better positive reviews than Maze: 95 vs 90
Mouseflow is better at customer support than Maze: 4.5 vs 3.8
Mouseflow is better at ease to use than Maze: 4.5 vs 4.3
Mouseflow is better at value for money than Maze: 4.4 vs 4.1
Mouseflow has more options than Maze: 42 vs 28
Lightster is a user testing and continuous discovery platform that helps product teams recruit the right participants, run interviews/focus groups/surveys, and turn feedback into decisions faster. What makes it stand out is how it combines targeted recruitment criteria, flexible study formats, and streamlined session logistics (including recordings and AI-assisted summaries) in one workflow, instead of stitching together multiple tools. Next, I’ll break down Lightster’s strengths, limitations, best-fit teams, and practical alternatives.
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Targeted participant recruitment
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Competitive analysis
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Diverse testing formats
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Integration with design tools
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Prototype testing
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Analytics and reporting tools
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Real-time feedback
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Custom screening questions
Starter
FreeProfessional
Contact salesPremium
$50 / month
Gumlet provides a robust and secure infrastructure and a wealth of relevant features to help you create impactful, entertaining or informative videos quickly and easily.
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Automate your publishing pipelines
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Benefit from a robust infrastructure
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Enjoy detailed analytics of your video engagement
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Achieve unparalleled video performance
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Protect your video content with advanced security features
Free
Enterprise
Contact salesGrowth
$120 / monthStart saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
