Pros from reviewers
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Improved productivity: Smartsheet's features and usability can help improve productivity by allowing users to manage tasks and projects efficiently
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Reasonable pricing: Despite some negative experiences, some users have found Smartsheet's pricing to be reasonable for the services provided
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Reliable internet: Smartsheet has been praised for its reliable internet connection, which is crucial for cloud-based software
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Impressive technology: Smartsheet is recognized for its impressive technology, which can help businesses manage their projects more effectively
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Mobile functionality: Smartsheet's mobile functionality allows users to maintain their to-do lists across multiple devices, providing convenience and flexibility.
Cons from reviewers
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Unappealing user interface: Smartsheet's user interface is often described as clunky and unattractive, making it less user-friendly compared to other project management tools like Monday or Asana
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Poor internal communication: The software's dependencies don't always connect properly, leading to poor internal communication and making collaboration difficult
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Excessive emails: Users have reported being bombarded with emails from Smartsheet, which can be off-putting and lead to a negative user experience
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Limited editing access: Despite paying for multiple seats, some users have reported being unable to edit sheets they were granted access to, leading to frustration and wasted resources
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Poor customer service: Many users have reported a lack of response from Smartsheet's customer service, with some even describing it as non-existent, which can be a major drawback for businesses relying on the software for their operations.
Main features
Starting Price
Free Plan
Collaborate with your team
Project nanagement made easy
Improve communication and transparency
Automate your workflow
Accessible from anywhere
Starting Price
N/A
Free Plan
No
Collaborate with your team
Project nanagement made easy
Improve communication and transparency
Automate your workflow
Accessible from anywhere
What is Smartsheet?
How Smartsheet compare to similar software?
Product
Smartsheet
4.0
Smartsheet reviews
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Smartsheet
vs
Airtable
Airtable and Smartsheet are both robust platforms designed to enhance project management, but they diverge significantly when it comes to their core functionalities and ideal use-cases.
Firstly, let's talk about customization and flexibility. Airtable's unique selling point is its incredible customization capabilities. This tool can transform into whatever you need it to be, from a CRM to a content management system, or even an inventory tracker. The built-in database engine allows users to create complex relational databases without any coding. This means that Airtable can evolve along with your project or business needs. In contrast, Smartsheet is designed to be a project management tool from the ground up. While it does offer a good degree of customization with its features like Gantt charts, project timelines, and resource management, these elements are fine-tuned for project management tasks as compared to Airtable's jack-of-all-trades approach.
The second significant difference...
Smartsheet
Collaboration software for teams that want to get more done
Airtable
Easily store and organize your data
Smartsheet
vs
Asana
Asana and Smartsheet are versatile project management platforms offering unique approaches to improving communication, collaboration, and project efficiency. As you navigate the decision-making process, understanding these differences can help guide you toward the most suitable tool for your projects. Asana is a highly flexible, visual project management tool that emphasizes task management and collaboration. Easy to learn and use, Asana is ideal for smaller teams, start-ups, remote teams, and individual projects. With features that facilitate task setting, organization, assignment, and tracking, Asana is popular with agile project management teams.
Compared to Asana, Smartsheet adopts a more structured approach to task and project management, offering various advanced features that make it ideal for large, complex projects. With a tabular interface similar to a spreadsheet, Smartsheet is popular with businesses that manage their data on Google Sheets or Excel. The platform...
Smartsheet
Collaboration software for teams that want to get more done
Asana
Project management platform
Who is Smartsheet best for according to our reviewers?
Project Managers: Professionals who need to manage tasks, deadlines, and team collaboration. Smartsheet's Gantt charts and task dependencies may be unappealing to some, but others may find them useful for project planning
Individuals who appreciate frequent communication: Those who don't mind receiving regular emails and updates about the product. However, some users may find the frequency of emails excessive and off-putting
Tech-savvy users: Individuals who are comfortable navigating complex software. Some users find Smartsheet's interface clunky and its design unappealing, but others may appreciate its advanced features
Users with reliable internet: Smartsheet requires a stable internet connection to function effectively. Users have reported that the software performs efficiently with reliable internet
Users who don't require customer support: Individuals who can navigate the software without needing assistance. Some users have reported poor customer service experiences with Smartsheet.
Smartsheet reviews
4.0
Smartsheet rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.3
Features
6 Smartsheet reviews
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Elijah B
Smartsheet's Integration and Automation Streamlines Workflow
Smartsheet's ability to integrate with other software like Google Workspace and Microsoft Office has significantly streamlined our workflow. The automation features have saved us countless hours by automating repetitive tasks
May 13, 2024
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Alexis B
Exploring the Efficiency and Innovation of Smartsheet: A Personal Experience
I've been using Smartsheet and I'm thrilled to say that I've secured access to a sheet that I needed. I signed up and personally invested in two seats for myself and my admin, which was a breeze. Their contact number was readily available and I was able to leave a message with ease. I also utilized their chat bot feature, which allowed me to leave questions for different cases - a feature I found to be quite innovative. I'm looking forward to seeing the value of my investment in this service and I'm confident that it's money well spent. I'm genuinely excited about my journey with Smartsheet!
May 6, 2024
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Paloma G
Effortlessly Manage Complex Projects with Intuitive Features and Gantt Charts
its intuitive interface and robust features make it easy to manage complex projects. The Gantt chart feature, in particular, has been instrumental in visualizing project timelines
April 30, 2024
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Porter S
An Engaging Week with Smartsheet: A User's Perspective
I had the opportunity to try Smartsheet for a week, specifically to use a Gantt chart, and I was thrilled to receive TEN emails in just seven days! It was clear to me that they were eager to ensure I was getting the most out of their product. The product itself was quite sophisticated, and while I didn't have access to all the charts, I appreciated the complexity as it showed the depth of the tool. I was impressed by their proactive approach in reaching out to clients through emails - it's a bold marketing strategy that shows they care about user engagement. I ended up unsubscribing and blocking the senders, but only because I was receiving an abundance of emails. Despite this, the product's quality and the company's dedication to customer engagement have left a positive impression on me, and I'm considering giving it another try!
April 22, 2024
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Terry Garcia
Smartsheet: The Ultimate Project Management Tool
As a project manager, I find Smartsheet to be an invaluable tool for organizing and tracking tasks
April 16, 2024
