List of Alternatives to Smartsupp
Here are some of Smartsupp's top competitors in the Customer Support category: LiveChat, Tidio, HelpCrunch or Chaport.
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per month25% off all monthly and annual plans
Get deal for free25% off all monthly and annual plans
Get deal for freeTidio is a versatile customer service platform designed to help businesses connect with their customers more easily and efficiently, bringing together live chat, AI-driven chatbots, a simple help desk, and multichannel messaging.
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Help desk and ticketing
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Multichannel inbox
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AI-powered Lyro Agent
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Customizable chatbots
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Live chat widget
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Analytics and reporting
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Multilingual support
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Integrations and automation
Free
$0 (Freemium)Starter
$29 / monthGrowth
$59 / monthPlus
$749 / monthHelpCrunch is a comprehensive customer service software designed to meet various business needs. It offers a multichannel communication platform that unifies live chat, email, and popular messaging apps like WhatsApp and Instagram into a single dashboard.
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Email marketing
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Automated messages
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Reporting and analytics
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Live chat
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Help desk
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Feedback collection
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Mobile apps
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Integrations
Unlimited
Contact salesBasic
$176 / monthPro
$290 / monthChaport is a multi-channel live chat software designed to improve customer service and increase sales conversions. It offers features like auto-invitations, detailed visitor info, saved replies, file sending, and more. It's easy to use, customizable, and can be integrated with various platforms. Chaport helps businesses connect with their customers in real-time, providing immediate assistance and improving overall customer experience.
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Multi-channel support
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Ease of use
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Mobile application
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Visitor information and detailed reports
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Group chats and saved replies
Chatfuel is a platform for creating AI chatbots for Facebook Messenger without coding. It's designed to help businesses automate responses to customer inquiries, improve engagement, and facilitate sales. Features include conversation mapping, subscriber segmentation, and analytics. It also supports e-commerce integrations, allowing for seamless product promotion and sales within the chat interface.
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Analysis Feature
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AI-powered
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Multilingual support
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No programming required
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Integration capabilities
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