List of Alternatives to Truelark
Here are some of Truelark's top competitors in the Customer Support category: LiveChat, LiveAgent, RingCentral MVP or Dialpad.
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per monthMitch Upton
Chat Archives That Improve FAQs
LiveChat is not magic, but it does the basics very well and consistently. The built-in chat surveys gave us a clearer picture of which conversations felt helpful to customers, and that feedback has been more actionable than long email surveys
July 25, 2026
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
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Boost the efficiency of your FAQ
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Social media integration
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Chat with your customers live
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Optimize customer request management
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Create a customer community
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Gamification
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Access a call center
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Advanced reporting
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthReyes Paucek
Unified Multichannel Queue & Smart Tagging
LiveAgent made it much easier for our small support team to keep track of email, chat, and social messages in one queue, and the ticket tagging has been genuinely useful when we need to spot recurring issues without digging through old threads
July 28, 2026
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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Ring groups
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Mobile access
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VoIP connection
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Call tracking metrics
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Flexible integrations
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Reliability and security
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Communication hub
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Advanced analytics
Tyler Miller
RingCentral MVP: Affordable and Feature-Rich Communication Solution
The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.
October 19, 2024
RingCentral MVP compared to Truelark
Truelark has better positive reviews than RingCentral MVP: 98 vs 80
Truelark is better at customer support than RingCentral MVP: 5.0 vs 4.0
Truelark's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0
Truelark pricing plans are more competitive than RingCentral MVP: 4.6 vs 4.0
RingCentral MVP has more options than Truelark: 79 vs 40
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
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Affordable pricing
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Integrations with popular CRMs
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Seamless communication
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Virtual phone systems
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International calling
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Reliable and secure
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AI-powered transcription
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Customizable call routing
Enterprise
Custom pricingStandard
$27 / user / monthPro
$35 / user / monthRudolf Pfeffer
Clean UI and Useful Analytics
We came in through Joinsecret and got access to 10 licenses included, which honestly just removed the usual hesitation around switching phone systems. Beyond that, the product itself has held up well: easy call routing, reliable texting, and clean recordings for reviewing customer issues later
July 26, 2026
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Get deal for freeThe CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
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Deliver a quality customer experience
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Automate your workflow
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Preserve your brand image
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Improve your conversion rate
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Interactive Voice Response (IVR) system
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Call recording and transcription
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Benefit from relevant features
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Real-time call analytics
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthLoma Herzog
Distributed Sales Alignment with Tags & Shared Inbox + Joinsecret
We chose CallHippo because we needed a cloud phone setup for a distributed sales team, and features like shared inbox, call tagging, and real-time activity helped keep everyone aligned, plus getting that first-year reduction through Joinsecret made it easier to test at scale
August 4, 2026
Enhance team communication and collaboration.
4.6/5
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Get dealEasily collaborate, stay organized, and boost productivity with Slack — the intelligent platform that brings together your team’s messages, projects, tools, and AI into one streamlined workspace.
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Video and voice calls
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Direct messaging
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File sharing
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Channels
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Search and archiving
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Threads
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Integrations
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AI and automation tools
Enterprise Grid
Contact salesFree
$0 (freemium)Pro
$7 per user per monthBusiness+
$12 per user per monthAlberta O'Reilly
Fast Adoption & Simple Workflow Automation
We switched to Slack from Microsoft Teams for one department and the adoption was much faster than I expected. People understood channels and reactions right away, and workflow builder has been surprisingly useful for simple request processes. It is not perfect for long-form documentation, but for day-to-day coordination it is solid
May 27, 2026
Google Voice is a cloud-based phone service that gives you a dedicated number for calls, texts, and voicemail across desktop and mobile devices.
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Voicemail transcription
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Call forwarding and routing
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International calling
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Multi-device calling
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Spam call filtering
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SMS and MMS messaging
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Number porting
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Google Workspace integration
Raymond E
Effortless Contact Solution
I appreciate that Google Voice lets me keep my personal phone number private from clients. However, I found some of its features a bit difficult to understand initially.
August 5, 2024
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