List of Alternatives to Truelark
Here are some of Truelark's top competitors in the Customer Support category: LiveChat, LiveAgent, RingCentral MVP or Dialpad.
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per monthDr. Daryl Glover
Automatic Ticketing for After-Hours Inquiries
One thing LiveChat does really well is reporting. I can check chat volume by hour, see which agents are overloaded, and adjust staffing based on real data instead of guesswork. The interface is simple enough that new hires pick it up quickly
July 11, 2026
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
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Boost the efficiency of your FAQ
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Social media integration
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Chat with your customers live
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Optimize customer request management
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Create a customer community
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Gamification
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Access a call center
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Advanced reporting
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthFaith Heidenreich
Reliable Support with an Easy Knowledge Base
LiveAgent has been reliable for day-to-day support work, and the knowledge base setup was straightforward enough that we could publish help articles quickly instead of relying on support to answer the same basic questions over and over
July 14, 2026
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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Ring groups
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Mobile access
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VoIP connection
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Call tracking metrics
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Flexible integrations
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Reliability and security
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Communication hub
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Advanced analytics
Tyler Miller
RingCentral MVP: Affordable and Feature-Rich Communication Solution
The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.
October 19, 2024
RingCentral MVP compared to Truelark
Truelark has better positive reviews than RingCentral MVP: 98 vs 80
Truelark is better at customer support than RingCentral MVP: 5.0 vs 4.0
Truelark's user interface is more convenient than RingCentral MVP: 4.5 vs 4.0
Truelark pricing plans are more competitive than RingCentral MVP: 4.6 vs 4.0
RingCentral MVP has more options than Truelark: 79 vs 40
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
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Affordable pricing
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Integrations with popular CRMs
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Seamless communication
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Virtual phone systems
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International calling
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Reliable and secure
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AI-powered transcription
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Customizable call routing
Enterprise
Custom pricingStandard
$27 / user / monthPro
$35 / user / monthRev. Doug Howell
Affordable, Feature-Rich for Small Teams
I have used a few cloud phone systems before, and Dialpad feels less cluttered than most. The interface is simple enough that non-technical staff picked it up quickly, and the call analytics helped us figure out when we actually needed more coverage. I would like more flexibility in some notification settings, but overall it has made communication easier to manage
July 11, 2026
20% off all monthly and annual plans
Get deal for free20% off all monthly and annual plans
Get deal for freeThe CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
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Deliver a quality customer experience
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Automate your workflow
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Preserve your brand image
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Improve your conversion rate
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Interactive Voice Response (IVR) system
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Call recording and transcription
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Benefit from relevant features
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Real-time call analytics
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthTrinh Gottlieb IV
Fast International Setup with IVR & Business Hours + Joinsecret
Our team needed an international calling tool that did not take weeks to configure, and CallHippo delivered on that, especially with IVR and business hours settings, and we also got roughly half off for the first year via Joinsecret which was a nice bonus rather than the main reason we picked it
July 11, 2026
Enhance team communication and collaboration.
25% off new plan purchases
Get deal25% off new plan purchases
Get dealEasily collaborate, stay organized, and boost productivity with Slack — the intelligent platform that brings together your team’s messages, projects, tools, and AI into one streamlined workspace.
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Video and voice calls
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Direct messaging
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File sharing
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Channels
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Search and archiving
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Threads
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Integrations
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AI and automation tools
Enterprise Grid
Contact salesFree
$0 (freemium)Pro
$7 per user per monthBusiness+
$12 per user per monthAlberta O'Reilly
Fast Adoption & Simple Workflow Automation
We switched to Slack from Microsoft Teams for one department and the adoption was much faster than I expected. People understood channels and reactions right away, and workflow builder has been surprisingly useful for simple request processes. It is not perfect for long-form documentation, but for day-to-day coordination it is solid
May 27, 2026
Google Voice is a cloud-based phone service that gives you a dedicated number for calls, texts, and voicemail across desktop and mobile devices.
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Voicemail transcription
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Call forwarding and routing
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International calling
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Multi-device calling
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Spam call filtering
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SMS and MMS messaging
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Number porting
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Google Workspace integration
Raymond E
Effortless Contact Solution
I appreciate that Google Voice lets me keep my personal phone number private from clients. However, I found some of its features a bit difficult to understand initially.
August 5, 2024
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