List of Alternatives to BotSplash
Here are some of BotSplash's top competitors in the Customer Support category: Microsoft Teams, LiveChat, LiveAgent or RingCentral MVP.
Microsoft Teams brings value by providing a collaborative platform for teams to communicate, collaborate, and stay organized. It integrates various tools and features such as chat, video calls, file sharing, task management, and third-party app integrations, all in one place. Teams allows users to work together in real-time, improving productivity and streamlining workflows. Additionally, it offers a secure and reliable infrastructure, making it suitable for businesses of all sizes.
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Screen sharing
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File sharing and collaboration
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Calendar integration
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Meeting recording
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App integration
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Chat and messaging
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Video conferencing
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Security and compliance
Jarvis Denesik
Consulting-Friendly with Searchable Transcripts
I like Teams most when it is used as a central workspace rather than just a chat app. Tabs for shared files, pinned notes, task boards, and meeting recordings make each channel feel like a real project hub. We also found a Joinsecret offer that covered Business Premium for the first year for as many as 50 seats, and that took some pressure off while we figured out licensing and adoption
July 26, 2026
LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.
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Access reports on your agents and their performance
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Manage teams
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Optimize customer service performance
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Set up optimized and customized chats
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Secure your data
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Contact your prospects from multiple channels
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Boost user engagement
Enterprise
Custom pricingStarter
$20 per user per monthTeam
$41 per user per monthBusiness
$59 per user per monthMitch Upton
Chat Archives That Improve FAQs
LiveChat is not magic, but it does the basics very well and consistently. The built-in chat surveys gave us a clearer picture of which conversations felt helpful to customers, and that feedback has been more actionable than long email surveys
July 25, 2026
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
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Boost the efficiency of your FAQ
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Social media integration
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Chat with your customers live
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Optimize customer request management
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Create a customer community
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Gamification
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Access a call center
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Advanced reporting
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthReyes Paucek
Unified Multichannel Queue & Smart Tagging
LiveAgent made it much easier for our small support team to keep track of email, chat, and social messages in one queue, and the ticket tagging has been genuinely useful when we need to spot recurring issues without digging through old threads
July 28, 2026
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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Ring groups
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Mobile access
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VoIP connection
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Call tracking metrics
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Flexible integrations
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Reliability and security
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Communication hub
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Advanced analytics
Tyler Miller
RingCentral MVP: Affordable and Feature-Rich Communication Solution
The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.
October 19, 2024
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Get deal for freeAircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.
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Interactive Voice Response (IVR)
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Click-to-Dial
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Call recording
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Voicemail transcription
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Power Dialer
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Live call monitoring
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CRM integration
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Analytics dashboard
Custom
Custom pricingEssentials
$40 per user per monthProfessional
$70 per user per monthGranville Roob
Account Visibility with Notes, Tags, Timeline
Our customer success team adopted Aircall mainly for visibility, and it delivered on that. The activity timeline, notes, and tags make it much easier to understand what happened on an account before jumping into a call. We had a first month included through Joinsecret, which helped while we were comparing tools, and I’m glad we kept it because the day-to-day workflow is genuinely smoother
May 27, 2026
Enhance team communication and collaboration.
4.6/5
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Get deal for freeEasily collaborate, stay organized, and boost productivity with Slack — the intelligent platform that brings together your team’s messages, projects, tools, and AI into one streamlined workspace.
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Video and voice calls
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Direct messaging
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File sharing
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Channels
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Search and archiving
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Threads
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Integrations
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AI and automation tools
Enterprise Grid
Contact salesFree
$0 (freemium)Pro
$7 per user per monthBusiness+
$12 per user per monthAlberta O'Reilly
Fast Adoption & Simple Workflow Automation
We switched to Slack from Microsoft Teams for one department and the adoption was much faster than I expected. People understood channels and reactions right away, and workflow builder has been surprisingly useful for simple request processes. It is not perfect for long-form documentation, but for day-to-day coordination it is solid
May 27, 2026
WhatsApp brings the value of instant messaging, convenient communication with friends, family, and colleagues, and secure end-to-end encryption of messages.
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Document sharing
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Easy messaging
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File sharing
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Video conferencing
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Conference calls
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Voice and video calling
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Group chat
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Audio calls
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Status updates
York G
Enhanced Productivity: Seamless WhatsApp Integration Across Devices
The ability to use WhatsApp on both my phone and computer seamlessly has improved my productivity
September 16, 2024
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