41 reviews
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Producter is a tool that addresses two main issues: meeting customer expectations through customer-centric procedures and providing a shared space for dispersed teams to maintain productivity. This software solution aids in understanding the market and user needs, designing relevant products, and aligning products with business outcomes. It emphasizes gathering feedback from customers and teammates, enabling informed decision-making and prioritization of actions. The platform also allows accurate monitoring of tasks throughout a project, ensuring a comprehensive view of the product's design. Collaboration, customer listening, and optimal project management are key to boosting company growth. Renowned companies like Praiz, The Telegraph, Startup Borsa, fowCRM, and Contentpepper use Producter for their product design.
Simple planning tool
Producter is simple to use for planning birthdays and home anniversaries, and its Relationships feature aids in tracking a client's connections.
Efficient CRM
Producter serves as an excellent CRM, connecting to listings, automatically emailing clients, and setting client anniversary dates, making it a crucial tool for managing transactions
Excellent vendor support
Users appreciate the vendor's response and involvement in their business. The vendor team is knowledgeable about their product roadmap and contributes to its development, showcasing effective product management
User-friendly interface
Despite an initial learning curve, users find Producter's interface easy to navigate, especially in the Top Producer X web version. The layout makes it easy to update information and next steps for multiple clients and contacts
Feature-rich
Producter offers numerous helpful features, making it ideal for managing a large client base. It is also continuously updated, with features from older systems being transferred to newer ones
Lack of features in the web version
The web version of Producter lacks some features that are available in their older 8i product, which can limit the functionality for users who primarily use the web version
Challenging interface and setup
Initially, users may find the interface somewhat difficult to learn and the setup process a bit strenuous, which can slow down the initial adoption of the software
Mobile version needs updates
The mobile version of Producter still needs updates to the newer interface, making it less user-friendly and efficient for those who frequently use mobile devices
Insufficient features for couples to manage their data
Some users feel that Producter lacks sufficient features for couples to manage their data, which can limit its usefulness for users who need to manage shared client information
Declining service and increased downtime
Some long-term users have reported that the service has begun to decline, with increased downtime, slow response times, and reduced functionality, all while user fees are increasing.
Premium
Product management software
6 months free
Save up to $234
Starting Price
Free Plan
Incorporate a feedback widget
Share your public roadmap
Collect feedback
Manage customer issues
Benefit from feedback
Starting Price
/ user / month
Free Plan
No
Incorporate a feedback widget
Share your public roadmap
Collect feedback
Manage customer issues
Benefit from feedback
Premium
Product management software
6 months free
Save up to $234
Small Business Owners
Entrepreneurs who require a robust platform to manage their operations, with features that allow them to import and set up contacts, integrate email conversations, and update information for multiple clients and contacts
Real Estate Agents
Professionals in the real estate industry who need a comprehensive CRM to manage their client base, track transactions, and automate communication tasks
Event Planners
People who need a simple tool for planning events like birthdays and anniversaries, but may find the software lacking in features for managing data for couples.
Long-term Users
Individuals who have been using the software for over 15 years and have seen its evolution, but are currently experiencing issues with downtime, lack of live support, and reduced functionality
Tech-savvy Users
Users who are comfortable with using the software on different devices and platforms, including Windows 10 touchscreen laptops and mobile devices, but may find some features lacking in the web and mobile versions
Premium
Product management software
6 months free
Save up to $234
Producter rating
Raul Corwin
Fewer Status Questions with Clear Themes and Stages
We use Producter to collect requests from clients, group similar themes, and show what is under consideration versus planned, which has cut down on repeated status questions. Setup was straightforward, and getting 6 free months via Joinsecret was a nice bonus rather than the main reason we stayed
July 7, 2026
Gerald Rolfson I
Smooth Move from Spreadsheets to Status Updates
We moved from spreadsheets to Producter mainly for the feedback collection and status updates, and it has worked well for keeping customers in the loop without extra manual work. The interface took a few days to get used to, but after that the workflow felt pretty natural
June 27, 2026
Hsiu Trantow
Strong Prioritization Across Customer Segments
Producter has been solid for managing feature requests across multiple customer segments, and the prioritization views are genuinely useful when you need to compare demand against strategy. We also happened to get 6 months at no cost through Joinsecret, which made it easier to test properly before committing
June 23, 2026
Rev. Elroy Mitchell
Focused Tool That Complements Jira Workflows
I appreciate that Producter is focused and does not try to do everything. For teams that already have delivery work happening in Jira or another tool, it fills the gap on customer feedback, prioritization, and roadmap sharing without too much overhead
June 14, 2026
Delana Erdman
Structured Backlog Planning Without Heavy Admin
Producter helped us bring some structure to backlog planning without turning the process into a heavy admin task. I would still like a bit more flexibility in reporting, but for roadmap communication and customer-facing updates it has been very reliable
June 9, 2026
Ms. Aurore Gulgowski
One Shared Context for Product, Support, and Success
The best part for our team has been the feedback board and internal commenting, since product, support, and success can all work from the same context instead of forwarding screenshots around. We came in through Joinsecret and had half a year free, which was helpful, but we kept using it because the product itself solved a real coordination problem
June 2, 2026
Brian Skiles
Centralizing Insights with a Simple Public Roadmap
I started using Producter because we needed a better way to centralize customer insights from support calls and sales notes, and it does that better than most lightweight tools I tried. The public roadmap is simple, but that is actually a plus for us because customers understand it quickly
May 26, 2026
Ingrid Davis
From Spreadsheets to One Source of Truth
If you’re coming from spreadsheets, the learning curve is real for the first week, but once our team started using the same workspace for backlog grooming, customer feedback, and quarterly planning, it finally felt like everyone was looking at the same source of truth, plus the Joinsecret 6-month free period helped us prove that without rushing the decision
May 17, 2026
Simon Leannon
Time to Set Up Tags Before Paying
We also got the 6 months free through Joinsecret, and I appreciated that it gave us room to set up proper taxonomy for tags and segments before paying, which is usually the part that takes longer than expected
May 10, 2026
Mckenzie Schimmel
Granular Permissions and Shareable Roadmaps
Permissions are solid, we can keep internal strategy private while still sharing a customer-facing roadmap with sales and key accounts, and that’s reduced the “can you send me the latest roadmap” churn
May 3, 2026
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