General information about Capsule
Capsule is a cloud-based Customer Relationship Management (CRM) software designed to help businesses of all sizes stay organized and build stronger customer relationships. It offers features like contact management, sales pipeline tracking, task management, and detailed reporting.
Users can store and manage all their business contacts in one place, track their interactions, and manage sales opportunities. The software integrates with popular applications like Google Workspace, Mailchimp, and Xero for seamless operations.
Capsule also provides a user-friendly interface with customizable data fields to fit your business needs. Its mobile app ensures you can access your data anytime, anywhere. With its robust functionality and flexibility, Capsule can significantly streamline your business processes and improve customer engagement.
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See alternatives to Capsule like Slack or Flow.What is Capsule used for?
Capsule is a cloud-based CRM tool that helps small businesses effectively manage their customer relationships. It allows for the centralization of all customer information, thus facilitating the tracking of interactions and sales opportunities. For example, a retail business could use Capsule to track its customers' purchasing preferences and tailor its offers accordingly. Moreover, Capsule integrates with applications like Google Workspace, allowing for seamless collaboration between teams. Its mobile application ensures access to data at any time, which is ideal for businesses with remote teams.Capsule features
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Cloud-based CRM
Capsule is a cloud-based Customer Relationship Management software, which means it can be accessed from anywhere and doesn't require any installation on a local computer -
Contact Management
Capsule allows users to store and manage all their business contacts in one place, making it easy to track interactions and manage relationships -
Sales Pipeline Tracking
This feature enables users to manage sales opportunities effectively, providing a clear view of the sales pipeline and helping to forecast future sales -
Integration with Popular Applications
Capsule integrates with popular applications like Google Workspace, Mailchimp, and Xero, allowing for seamless operations and data synchronization -
User-friendly Interface with Customizable Data Fields
The software has a user-friendly interface that can be customized to fit specific business needs. This includes customizable data fields, making it adaptable for different industries.
3 Capsule reviews
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Xerxes
Game-Changing Capsule: Intuitive User Interface
I've been using Capsule for a while now and I must say, it's a game-changer. The user interface is intuitive and easy to navigate
April 21, 2024
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Orson
Discovering Capsule: A New Pharmacy Option
Upon arriving for my doctor's appointment, I was pleasantly surprised to receive a text message informing me about a new pharmacy option, Capsule. I was given the choice to opt OUT if I wished to stick with my current pharmacy. I appreciated this proactive approach, as it gave me the opportunity to explore a new service without any obligation. If I didn't respond in time, a second message was sent to confirm that my pharmacy had been updated. I find this to be an innovative business practice, as it allows me to discover new services that I may not have been aware of. I appreciate the convenience and the choice that Capsule offers.
April 15, 2024
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Jeremy Rodriguez
Efficient Event Planning with Capsule's Calendar Feature
As an event planner, the calendar feature in Capsule has been extremely useful. It helps me keep track of important dates and deadlines
April 13, 2024
Capsule: Pros & Cons
Pros
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User-friendly interface: Capsule provides a clean and intuitive interface that makes it easy for users to navigate and use the software
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Efficient customer management: Capsule allows businesses to effectively manage their customer relationships by providing tools for tracking customer interactions and managing customer information
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Customizable features: Capsule offers a range of customizable features that allow businesses to tailor the software to their specific needs.
Cons
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Limited customization: Capsule does not offer a lot of customization options, which can be a problem for businesses with specific needs
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Lack of advanced features: While Capsule is great for basic CRM tasks, it lacks advanced features that other CRM software provide
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User interface: Some users find the user interface of Capsule to be outdated and not as intuitive as other CRM software.
Why is Capsule better than other CRM software?
Capsule has better positive reviews than Flow: 92 vs 91
Capsule is better at customer support than Flow: 4.7 vs 4.6
Capsule is a better solution for customer support than Atolia: 4.7 vs 4.5
Capsule is more versatile than Atolia: 62 vs 48
Capsule is a better solution for customer support than DoneDone: 4.7 vs 4.4
Capsule is more versatile than DoneDone: 62 vs 12
Capsule is a better solution based on percentage of positive reviews than Producter: 92 vs 85
Capsule is a better solution for customer support than Producter: 4.7 vs 4.6
