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All-in-one marketing, sales and support software

4.7 (11 reviews)
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EngageBay allows you to manage the entire customer lifecycle, from prospect to loyal customer, with a single tool. This, plus all the features you need from contact management to marketing automation, to support.

General information about EngageBay

The EngageBay online platform is CRM (Customer Relationship Management) software. This tool provides your marketing, sales and support teams with all the functionalities they need to perform. This gives you all the tools you need to accelerate your startup’s growth.

Manage all your activities via a single solution. You save time and make valuable savings for your business. EngageBay combines CRM, marketing automation, customer care and live chat software in a single tool.

With all these tools, your collaborators can identify new opportunities, convert visitors and improve customer satisfaction.

From email advertising to contact management, transaction pipeline visualization and customer query management, EngageBay’s all-in-one tool is a powerful ally in your startup’s growth.

What’s more, it’s easy to integrate the software tool into your existing workflow. In fact, the platform offers a host of integrations with third-party software, including AWS, Shopify, Stripe and QuickBooks. So you don’t have to change a thing!

EngageBay CRM is recommended as one of the best sales software by many companies and organizations such as Forbes, Zapier, HubSpot, Zendesk or Freelancer.

If you’d like to test this software at the best price, you can take advantage of a discount coupon offered by the Secret platform.

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Secret's take about EngageBay

Marketing, sales and customer support: The 3 musketeers of business success, equipped with their fully-loaded keyboards, typing with pizzazz and precision (and, of course, the odd emoji or GIF here and there) 😎🔥

What is EngageBay?

EngageBay is an all-in-one marketing, sales and customer support platform to helps you streamline your customer engagement processes 💬 With a wide range of robust features and tools, you have the power to provide the ultimate experience to your customers. Email marketing, CRM, marketing automation and live chat are just some of the features included in EngageBay’s comprehensive solution. Manage and nurture your leads, automate marketing campaigns and track customer interactions easily while personalizing the whole process to impress your users and increase conversions 🎯 This SaaS tool centralizes all of the different stages in one single platform so you are sure to simplify your business operations, increase in efficiency and, most importantly, drive your growth! 🚀

Our opinion about EngageBay:

EngageBay is a great solution for small and medium-sized businesses who want to provide a great journey to their users 🌟 The user-friendly interface gives you access to the tools you need to effectively manage your customers, send them personalized marketing campaigns and improve their engagement with your startup. The solution brings together all the tasks involved in your sales, marketing and customer support processes in one platform so you have a great view of how your teams are performing and can take necessary actions to improve operations 👥 EngageBay even integrates with your favorite SaaS tools like Mailchimp, Salesforce, Shopify and LiveChat to help streamline your processes and ensure consistency across all your departments. Deliver the happiness to your customers that they deserve with EngageBay 💪

EngageBay Pricing:

EngageBay has different pricing plans available to you, depending on whether you need an all-in-one solution or focus on your standalone marketing, customer service, or CRM & sales services. The All-In-One solution includes 4 plans, including the Growth plan which you can get 6 months free on with Secret and save up to $3,000! 💰💡

- More details about EngageBay's pricings
Best EngageBay alternatives:

Top alternatives to EngageBay’s all-in-one marketing, sales and customer support software include HubSpot, Mailchimp, ActiveCampaign, Pipedrive and Salesforce. Discover great offers for these tools and more on Secret to start saving 🔍

- More alternatives to EngageBay
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Mary O'Brien

Customer Success Manager

1 deal available for EngageBay
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1 deal available for EngageBay

Up to $3000 in savings

6 months free on All-in-One Growth Plan
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6 months free on All-in-One Growth Plan

6 months free on All-in-One Growth Plan

Unlock our EngageBay deal and access 6 months free on All-in-One Growth Plan, saving you up to $3000 for your startup. There are over 410+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our EngageBay promo codes, coupons and credits valid in June 2024.

What is EngageBay used for?

EngageBay is a comprehensive CRM software designed to streamline your startup's operations. It integrates marketing, sales, and customer support functionalities into one platform, saving you time and resources. For instance, your sales team can use it to track leads and manage transactions, while your marketing team can leverage its email advertising feature. It also offers live chat and customer query management to enhance customer satisfaction. Plus, it's compatible with third-party software like AWS and Shopify, making integration seamless. Recognized by Forbes and HubSpot, EngageBay is a cost-effective solution for small businesses seeking to optimize their operations and accelerate growth.
Interested in EngageBay? Get 6 months free on All-in-One Growth Plan on EngageBay with our promo code and save up to $3000.

EngageBay pricing


250 Contacts

Email marketing

Email broadcast




/ user / month

500 contacts

Email templates

Web popups

Landing page builder



/ user / month

5,000 contacts

Marketing Automation

Push notifications

Site Messages



/ user / month

Unlimited contacts

Web analytics

Marketing Automation

Proposal Analytics

EngageBay features

  • Automate marketing tasks with ease

    EngageBay's marketing automation tools help you to build effective landing pages, create email campaigns, develop forms, and more to attract and retain leads and customers more efficiently.

  • Streamline sales with a powerful CRM

    EngageBay's CRM software helps you to manage and track your customers more efficiently, resulting in better relationships, increased sales, and improved customer satisfaction.

  • Integrations

    Integrate EngageBay with all your favorite tools: Zapier, SendGrid, Xero, Shopify, and more.

  • Improve customer satisfaction

    Automate sales tasks and automate support to offer immediate answers. Or offer direct and immediate support with live chat.

  • Seamless team collaboration

    EngageBay provides collaborative tools and features that enable your team to work together efficiently. Share information, assign tasks, and communicate within the platform, ensuring everyone is on the same page.

  • Provide quick and efficient support

    EngageBay's efficient ticket management and feedback gathering mechanisms help you to provide quick and correct answers to customer queries. Meanwhile, your team can collaborate to improve your service and support, leading to greater customer satisfaction.

  • Create personalized customer journeys

    EngageBay's customer journey builder allows you to design and automate personalized experiences for your leads and customers. Map out the steps, triggers, and actions to guide them through the sales and marketing funnel.

  • AI-powered lead scoring

    EngageBay's AI-driven lead scoring system helps you prioritize and focus on the most promising leads. By analyzing lead behavior and engagement, you can identify hot prospects and increase your chances of converting them into customers.

11 EngageBay Reviews

4.7 (11 reviews)
  • Joe R

    Feature-Packed Solution for Small to Medium Businesses

    EngageBay is a great tool for small and medium businesses, offering features like email marketing, sales funnels, and help desk services at a reasonable cost. The platform is easy to use and has excellent customer service. However, I don't like the limit on the number of nodes in the automation on the middle tier plan.

    June 16, 2024

  • Cheryl Miller

    Excellent Value for Money - EngageBay is a Must-Have for Every Business & Organization

    I have been using Engagebay for more than three years and appreciate its features. It's an excellent tool for small businesses to begin a database, with packages that allow for upgrades as the business expands. It offers good value for money considering all the features.

    June 11, 2024

  • Porter S

    Truly an Excellent CRM with All the Essentials

    I honestly find Engagebay to be a great CRM, encompassing all features from sales, marketing, service to live chat. The highlight for me is their customer support, especially Bob who is always ready to assist.

    June 2, 2024

  • Margaret F

    Beware Hubspot, EngageBay is on the Rise

    I've had a positive experience with EngageBay. I think it has the potential to compete globally with major brands in the next five years with the right leadership. It offers an all-in-one solution at a great price and their customer service is very responsive. However, the user interface could be better and more intuitive. I chose EngageBay CRM as it offered more value for money. I switched from Hubspot to EngageBay CRM because Hubspot was too limited for my budget.

    May 28, 2024

More EngageBay's reviews

EngageBay: Pros & Cons


  • Customer service: Support is available and efficient
  • Interface: The tool is user-friendly and easy to use
  • Affordability: One of the most affordable all-in-one CRM solutions for SMBs
  • All-in-one: This marketing software brings together all useful features related to sales, automation, customer service, etc. This saves companies time and money


  • SEO: EngageBay does not offer search engine optimization
  • Paid automation: EngageBay offers advanced automation only on its paid plans
  • Integration: A few are missing

Why is EngageBay better than other Customer Support software?

EngageBay is a better solution based on percentage of positive reviews than Pipedrive: 97 vs 94

EngageBay is a better solution for customer support than Pipedrive: 4.9 vs 4.7

EngageBay has more positive reviews than HubSpot: 97 vs 93

EngageBay is better at support than HubSpot: 4.9 vs 4.4

EngageBay has better positive reviews than ActiveCampaign: 97 vs 94

EngageBay is better at customer support than ActiveCampaign: 4.9 vs 4.5

EngageBay has better positive reviews than Apptivo: 97 vs 91

EngageBay is better at customer support than Apptivo: 4.9 vs 4.5

Interested in EngageBay? Get 6 months free on All-in-One Growth Plan on EngageBay with our promo code and save up to $3000.

Compare EngageBay with other tools

EngageBay vs HubSpot
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