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6 Best Alternatives to Sprinklr in May 2024

Alternatives & Competitors to Sprinklr

  1. 1. HubSpot
  2. 2. Zendesk
  3. 3. Salesforce Sales Cloud
  4. 4. Hootsuite
  5. 5. Sprout Social
  6. 6. Birdeye
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Here are competitors or alternatives to Sprinklr and other similar Social Media software. You need to consider some important factors when choosing a tool like Sprinklr for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Sprinklr that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Sprinklr. Discover sofware like HubSpot, Zendesk, Salesforce Sales Cloud or Hootsuite.

List of Alternatives to Sprinklr

From Social Media tools, we have selected the best alternatives to Sprinklr based on reviews for each solution and similarities with Sprinklr. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo hubspot

1. HubSpot
4.7 (6 reviews)
2 deals available

Prospecting CRM Marketing Automation Content Marketing

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Sprinklr

HubSpot has more positive reviews than Sprinklr: 93 vs 83

HubSpot is better at support than Sprinklr: 4.4 vs 4.0

HubSpot is easier to use than Sprinklr: 4.4 vs 3.9

Sprinklr is more suitable for small businesses thanks to its good value for money than HubSpot: 4.4 vs 4.3

HubSpot is more versatile than Sprinklr: 62 vs 37

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Customization: The platform allows you to customize many elements to suit your business and sales processes
Free features: HubSpot’s Core CRM tool is available for free
Pricing plans: From one plan to another, the price difference can be significant
Marketing Automation : Deploying workflows can be time consuming and complex
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Reporting and analytics

  • - Lead scoring and segmentation

  • - Content management

  • - Integrations and API

  • - Sales pipeline management

  • - Sales email tracking and templates

  • - Predictive lead scoring

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logo zendesk

2. Zendesk
4.1 (7 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Sprinklr

Zendesk has more positive reviews than Sprinklr: 89 vs 83

Zendesk is better at support than Sprinklr: 4.3 vs 4.0

Zendesk is easy to use compared to Sprinklr: 4.3 vs 3.9

Sprinklr pricing plans are more competitive than Zendesk: 4.4 vs 4.2

Zendesk has more functions than Sprinklr: 182 vs 37

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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logo salesforce sales cloud

3. Salesforce Sales Cloud
4.3 (6 reviews)

CRM Marketing Automation Prospecting

Description

Salesforce Sales Cloud is a customer relationship management (CRM) platform that enables sales teams to effectively manage their sales process, track customer interactions and close deals faster. Essentially, it helps businesses streamline and optimize their sales efforts, leading to increased productivity and revenue growth.

Salesforce Sales Cloud compared to Sprinklr

Salesforce Sales Cloud has more positive reviews than Sprinklr: 89 vs 83

Salesforce Sales Cloud is easier to use than Sprinklr: 4.0 vs 3.9

Sprinklr is more suitable for small businesses thanks to its good value for money than Salesforce Sales Cloud: 4.4 vs 4.0

Salesforce Sales Cloud is more versatile than Sprinklr: 206 vs 37

Salesforce Sales Cloud: Pros & Cons

User interface: The solution is user-friendly and intuitive
Customization: The platform is high customizable with editable objects, fields and tabs
Software integrations: You can easily integrate Salesforce Sales Cloud into your workflow
Customer service: The help desk is not very responsive
Learning curve: It takes a long time to grasp all the subtleties of the platform
Solution cost: Implementation costs are high

Best features

  • - Safety management

  • - Call logging

  • - Shipping management

  • - Data management

  • - Integration

  • - Lead and opportunity management

  • - Sales forecasting

  • - Collaborative selling

  • - Mobile app

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Hootsuite Logo

4. Hootsuite
4.3 (6 reviews)

Social Media

Description

Hootsuite brings value by providing a comprehensive social media management platform that allows businesses to efficiently manage their social media presence, engage with their audience, and measure the success of their social media campaigns. With features like scheduling, monitoring, and analytics, Hootsuite helps businesses save time, streamline their social media activities, and make data-driven decisions to improve their social media performance.

Hootsuite compared to Sprinklr

Hootsuite is a better solution based on percentage of positive reviews than Sprinklr: 88 vs 83

Hootsuite is better at ease to use than Sprinklr: 4.5 vs 3.9

Sprinklr is better at value for money than Hootsuite: 4.4 vs 4.2

Hootsuite is more versatile than Sprinklr: 142 vs 37

Hootsuite: Pros & Cons

Efficient social media management: Hootsuite allows you to schedule and manage your social media posts all in one place
Real-time analytics: Hootsuite provides comprehensive analytics to help you track the success of your social media campaigns
Collaboration and team management: Hootsuite allows you to collaborate with your team members and assign tasks for efficient workflow.
Complex analytics: Hootsuite's analytics may be overwhelming and difficult to understand for beginners.
Costly for small businesses: Hootsuite's pricing plans can be expensive for young entrepreneurs on a budget
Limited social media platforms: Hootsuite may not support all the social media platforms that you use

Best features

  • - Social listening

  • - Analytics

  • - Team collaboration

  • - Content curation tools

  • - Multi-platform integration

  • - Customer engagement tracking

  • - Social media scheduler

  • - Advanced security measures

Hootsuite pricing

Enterprise

Contact sales

Professional

$105 / month

Team

$263 / month
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logo sprout social

5. Sprout Social
4.0 (6 reviews)

Social Media

Description

Sprout Social is a comprehensive social media management platform that brings value to businesses by empowering them to strengthen their social media presence, engage with their audience, and drive meaningful results. With features like publishing, scheduling, monitoring, analytics, and team collaboration, Sprout Social enables businesses to effectively manage their social media campaigns, streamline workflows, and optimize their social media strategies to drive growth and build strong relationships with their customers.

Sprout Social compared to Sprinklr

Sprout Social is a better solution based on percentage of positive reviews than Sprinklr: 89 vs 83

Sprout Social is a better solution for customer support than Sprinklr: 4.3 vs 4.0

Sprout Social is better at ease to use than Sprinklr: 4.4 vs 3.9

Sprinklr is better at value for money than Sprout Social: 4.4 vs 4.0

Sprout Social has more options than Sprinklr: 87 vs 37

Sprout Social: Pros & Cons

Efficient social media management: Sprout Social helps you stay organized and engage with your audience effectively
Streamlined teamwork: Collaborate with your team, assign tasks, and ensure a cohesive social media strategy.
Robust analytics and reporting: Gain valuable insights into your social media performance and make data-driven decisions
Limited social media platform integration: Sprout Social may not support all the social media platforms that your business relies on
Steep learning curve: It can take some time to familiarize yourself with all the features and functionalities of Sprout Social.
Expensive pricing: The cost of using Sprout Social may be high, especially for young entrepreneurs on a tight budget

Best features

  • - Engage and connect

  • - Actionable analytics

  • - Collaborative content planning

  • - Audience segmentation

  • - Automated reporting

  • - Crisis management tools

  • - Social media management made simple

  • - Smart listening

Sprout Social pricing

Enterprise

Contact sales

Standard

$249 / month

Professional

$399 / month

Advanced

$499 / month
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Birdeye Logo

6. Birdeye
3.8 (6 reviews)

Customer Experience

Description

Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.

Birdeye compared to Sprinklr

Birdeye has better positive reviews compared to Sprinklr: 95 vs 83

Birdeye is better at customer service than Sprinklr: 4.5 vs 4.0

Birdeye is easy to use compared to Sprinklr: 4.5 vs 3.9

Birdeye pricing plans are more competitive than Sprinklr: 4.5 vs 4.4

Birdeye is more versatile than Sprinklr: 139 vs 37

Birdeye: Pros & Cons

Increase your online visibility: Birdeye helps you manage and monitor your online reputation across multiple platforms
Streamline business operations: Birdeye provides tools for centralized customer communication, appointment scheduling, and team collaboration.
Enhance customer satisfaction: With Birdeye, you can gather customer feedback, respond to reviews, and improve your overall customer experience
Cost: The pricing of Birdeye may not be suitable for some young entrepreneurs with limited budgets.
Limited integration options: Birdeye may not seamlessly integrate with all the platforms or tools you use
Steep learning curve: It might take some time and effort to fully grasp and utilize all of Birdeye's features

Best features

  • - Competitor analysis

  • - Social media management made easy

  • - All-in-one reputation management

  • - Automated review request

  • - Actionable customer insights

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