21 reviews
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SurveyLab is an online survey software designed for various research purposes such as market research, customer satisfaction surveys, and employee evaluations. It offers customizable templates, multi-language support, and real-time results analysis. Users can create personalized surveys with different question types and logic conditions. The software ensures data security with SSL encryption and allows integration with external tools like Google Analytics, Slack, and CRM systems. It is accessible on any device and is suitable for businesses of all sizes. SurveyLab helps businesses gather valuable feedback to guide decision-making and enhance their services or products.
Intuitive User Interface
The user interface of SurveyLab is quick and intuitive, simplifying the survey creation process, making it easy for users to navigate and design surveys
Efficient Data Collection
Its data collection features are beneficial, saving time on future data processing and offering extra insights, which can be crucial for data-driven decision making
Accessibility
SurveyLab is a standalone software, not part of Google Suite, and is accessible to non-Google account users, making it an ideal alternative for users who are unable to access SurveyMonkey, Google Forms or Typeform due to organization firewalls
Variety of Question Options and Analysis
SurveyLab offers a broad range of question options and gives a clear overview of all the collected results, including the ability to use question-jumps (logic), a feature not commonly offered for free on other sites.
Flexibility and Customer Service
SurveyLab is consistently flexible and prepared to help, accommodating user needs and supporting their business model, making it an excellent business partner
Limited results in the free version
The free version of SurveyLab has a limit on the results it can provide, which may not be sufficient for users who need extensive data
Difficulty in adjusting question numbers
Some users have reported issues with adjusting question numbers in the survey creation process, which can be time-consuming and inconvenient
Monthly payment option may not suit all users
While SurveyLab offers a monthly payment option, this may not be ideal for users who use surveys sporadically and would prefer a one-time payment option.
Slightly longer page loading times
Some users have experienced longer page loading times, particularly when using slower internet connections such as school wifi networks
Aesthetic improvements needed
While the platform is robust and offers a wealth of capabilities, some users have expressed a desire for improvements in its aesthetics
Starting Price
Free Plan
Real-time Results Analysis
Multi-language Support
User-friendly Interface
Customizable Templates
Integration Capabilities
N/A
Free Plan
No
Real-time Results Analysis
Multi-language Support
User-friendly Interface
Customizable Templates
Integration Capabilities
Collaborative Teams
Teams that need to collaborate on surveys can benefit from SurveyLab's feature that allows question-jumps (logic), a feature not commonly offered for free on other sites, and the ability to collaborate with other users on a survey
Business Partners
Companies looking for a flexible and accommodating business partner can find SurveyLab to be an excellent solution, as it is consistently prepared to help and fulfill business requirements
Independent Users
Individuals who are unable to access other survey tools due to organization firewalls can use SurveyLab as a standalone software, which is accessible to non-Google account users and offers a variety of question options
Market Researchers
Professionals who conduct market research can benefit from SurveyLab's intuitive interface and precise data collection features, which can save time on future data processing and offer extra insights
Customer Service Professionals
Those who need to understand the needs of their new clients and maintain solid, long-term relationships with their existing ones can find SurveyLab's online surveys helpful, as they have been performing outstandingly in these areas.
Surveylab rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Joyce Rodriguez
SurveyLab: Empowering Product Managers with Advanced Survey Capabilities
As a product manager, I used SurveyLab for product testing surveys. The software's advanced logic and branching capabilities ensured we gathered detailed and relevant data
August 26, 2024
Albert N
Superb Value with Easy Multilingual Setup and User-Friendly Design
I find SurveyLab to be excellent due to its user-friendly interface, efficient design tool, and multilingual setup. The support, both technical and commercial, is incredibly fast and efficient. I can't think of anything I dislike about it, which would make me a tough customer. Given its cost, it's certainly a top-tier solution. I switched to SurveyLab from Survey Monkey, which was subpar in terms of multilingual support and survey management. I've also used Qualtrics, but it was too expensive for a company with average or low volume.
August 20, 2024
David
Enhanced Efficiency: SurveyLab's Multi-Language Support Simplifies International Client Surveys
As a consultant, I found SurveyLab's multi-language support very useful when dealing with international clients. It made the survey process smoother and more effective
August 11, 2024
Thomas
Streamlining Project Feedback with SurveyLab's Real-Time Results
As a project manager, I used SurveyLab to gather feedback on our projects. The software's real-time results feature allowed us to make quick adjustments based on the feedback received
August 3, 2024
Dylan Jones
Efficient Course Evaluation and Reporting with SurveyLab
As an educator, I used SurveyLab for course evaluations. The software's ability to handle large volumes of responses and generate detailed reports was extremely beneficial
July 29, 2024
Alexis S
Highly Pleased with mySurveyLab Online Surveys
mysurveylab.com online surveys have helped us comprehend the needs of our new clients and maintain solid, long-term relationships with our existing ones. mysurveylab.com has been performing outstandingly for us.
July 20, 2024
Una G
Flexible Survey Design and Data Export with SurveyLab
As a researcher, I appreciated the flexibility of SurveyLab. It allowed me to design complex surveys with ease, and the ability to export data in various formats was a significant advantage
July 16, 2024
Ashley
SurveyLab: A User-Friendly Solution for Employee Satisfaction Surveys
As an HR manager, I used SurveyLab for employee satisfaction surveys. The anonymity feature ensured honest feedback from our staff. The software was user-friendly and the reports generated were comprehensive and easy to understand
July 8, 2024
Jason Miller
SurveyLab: Expanding Non-Profit Fundraising Through Social Media Integration
As a non-profit organizer, I used SurveyLab for fundraising campaigns. The software's ability to integrate with social media platforms helped us reach a wider audience
June 29, 2024
Veda G
Unparalleled Customer Support Experience!
I had a fantastic experience with SurveyLab. I was especially impressed by the quick and efficient support they provided. The software is intuitive and user-friendly, equipped with all the necessary features to design a good survey. It's easy to set up and offers a monthly payment option, which is ideal for those who use surveys sporadically. I found it more user-friendly and cost-effective than Survey Monkey, which is why I switched.
June 25, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.