General information about Getfeedback
GetFeedback is a powerful, user-friendly software designed to help businesses collect and analyze customer feedback. It provides customizable surveys that can be integrated into various platforms such as email, websites, social media, and mobile apps.
The software offers real-time analytics to track customer satisfaction and engagement, enabling businesses to make data-driven decisions. GetFeedback also supports multi-language surveys and offers a range of question types to suit different business needs.
Its intuitive interface allows for easy creation and distribution of surveys, while its robust reporting features provide valuable insights into customer behavior and preferences. Additionally, GetFeedback seamlessly integrates with popular CRM systems like Salesforce, enhancing the efficiency of customer relationship management.
Overall, GetFeedback is a versatile tool for businesses aiming to improve their customer experience and drive growth.
Take advantage of our special promotions on GetFeedback and similar software! Harness the power of customer feedback to drive your business growth. Don't miss out on this opportunity to improve your customer experience and make data-driven decisions with ease.
View our promotions on tools similar to Getfeedback in the Survey category.What is Getfeedback used for?
GetFeedback is an essential tool for small businesses looking to improve their customer relationships. It allows for the easy creation of personalized surveys, their distribution across various platforms, and the analysis of responses in real time. For example, a business can use it to measure customer satisfaction after a purchase or service. The data collected can help identify strengths and weaknesses, adjust strategies, and make informed decisions. Moreover, its integration with CRM systems like Salesforce optimizes customer relationship management.Getfeedback features
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User-Friendly Interface
GetFeedback has an intuitive interface that allows for easy creation and distribution of surveys -
Customizable Surveys
The software provides customizable surveys that can be integrated into various platforms such as email, websites, social media, and mobile apps -
Real-Time Analytics
GetFeedback offers real-time analytics to track customer satisfaction and engagement, enabling businesses to make data-driven decisions -
Multi-Language Support
The software supports multi-language surveys and offers a range of question types to suit different business needs -
CRM Integration
GetFeedback seamlessly integrates with popular CRM systems like Salesforce, enhancing the efficiency of customer relationship management.
4 Getfeedback reviews
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Jason B
Effortless Survey Creation and Analysis with User-Friendly Interface and Real-Time Analytics
its user-friendly interface made it easy for me to create and distribute surveys. The real-time analytics feature allowed me to make informed decisions promptly
April 30, 2024
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Kyle M
Efficient Tool for Ongoing Feedback Collection
I use Usabilla to manage intercept surveys on our website, enabling us to ask users direct questions in context. The in-context aspect of the survey is vital as Usabilla allows us to select a target sample, location, or event trigger for the survey, such as when a user discovers a new feature on a page. Usabilla can be added to our website to collect user feedback, and we use both active and passive feedback survey options. The software is user-friendly and provides excellent reporting features. The analytics are presented in a clear and appealing way, making them easily accessible to all business levels, regardless of their understanding level. The moment of truth surveys gave us insights into the issues users were encountering with our portal. However, unlike some competitors, Usabilla does not support video responses or user screen recordings. It is also primarily limited to desktop browsers and apps, not mobile web. Targeting specific javascript event triggers requires some engineering assistance. I switched to GetFeedback.
April 23, 2024
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Joyce B
Excellent Tool, Hefty Price Tag
Using GetFeedback enhanced our organization's credibility as it allowed us to send out professional-looking forms. I found the survey tool easy to use, enabling me to create attractive, versatile feedback forms that I enjoyed sending to our event and program participants. The fact that it was a native Salesforce app was also a plus, something our database coordinator appreciated. However, the customer support was subpar and there was an additional cost to send a survey link through my work email. This required me to manually add all recipients and send the survey through the platform itself, which was time-consuming. We discontinued using GetFeedback after they significantly raised their prices, as it was not a cost we could justify given the many affordable survey options available. We initially switched to GetFeedback because it is native to Salesforce, had superior functionality, and was more visually appealing.
April 16, 2024
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Gloria
GetFeedback: A Valuable Tool for Project Managers
As a project manager, I found GetFeedback to be an invaluable tool for collecting and analyzing data
April 14, 2024
Getfeedback: Pros & Cons
Pros
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Ease of use: GetFeedback is user-friendly, making it easy for anyone to create, distribute, and analyze surveys
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Customization: The software allows users to customize their surveys to match their brand, improving customer engagement and experience
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Integration: GetFeedback seamlessly integrates with popular CRM platforms like Salesforce, providing valuable customer insights directly where the data is needed.
Cons
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Limited customization: While GetFeedback allows for some customization, it may not be enough for businesses with specific needs
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Pricing: The cost of GetFeedback may be prohibitive for smaller businesses or startups
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Limited integration options: GetFeedback may not integrate seamlessly with all CRM systems, which could limit its usefulness for some businesses.
Why is Getfeedback better than other Survey software?
Getfeedback has better positive reviews compared to Surveymonkey enterprise: 98 vs 92
Getfeedback is better at customer service than Surveymonkey enterprise: 4.5 vs 4.1
Getfeedback is easier to use than Zonka feedback: 5.0 vs 4.8
Getfeedback has better positive reviews compared to Birdeye: 98 vs 95
Getfeedback is easy to use compared to Birdeye: 5.0 vs 4.5
Getfeedback has more positive reviews than SurveySparrow: 98 vs 89
Getfeedback is better at support than SurveySparrow: 4.5 vs 4.4
Getfeedback has more positive reviews than Culture amp: 98 vs 97