20 reviews
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TechShop - Ateliers Leroy Merlin is a collaborative venture between Leroy Merlin and TechShop, a startup founded in 2006 by Jim Newton. It operates like a gym, offering subscription-based access to professional machines and equipment. TechShop is more than just a workshop; it's a community for makers, artists, entrepreneurs, and DIY enthusiasts to share knowledge and passion. It represents the future of innovation and creativity, providing affordable access to tools, education, and resources for invention. As TechShop continues to expand, it allows more people to join this global community of makers, inspiring creativity and entrepreneurship worldwide. Secret offers exclusive deals on SaaS software to support startups and leverage available resources.
Prompt resolution of issues
Even when mistakes occur, such as sending the wrong product, Techshop quickly rectifies the issue by sending the correct item and providing a return label for the incorrect one
Quick order processing
Techshop acts on orders immediately, often resulting in super fast delivery times
Reliable delivery
Despite occasional minor delays, Techshop ensures that the products reach the customers in excellent condition and provides informative responses to any shipping queries
Excellent customer service
Techshop is known for its responsive and helpful customer service, addressing customer queries promptly and effectively
Competitive pricing
Techshop offers great prices on their products, making them a recommended choice for many customers.
Lack of response
There have been instances where customers received no responses to their emails, leading to poor customer service experience.
High return fee
Techshop charges a 20 percent return fee, which can be a significant amount depending on the cost of the product
Wrong product size
There have been instances where the wrong size of a product was delivered, causing inconvenience to the customer
Delay in shipping
Although the packaging and delivery condition is excellent, there can be minor delays in shipping
Payment issues
Some customers have reported having trouble ordering due to payment issues, which can be a major inconvenience
Starting Price
Free Plan
Mentorship
3D printing
Maker space
Community
Training & classes
N/A
Free Plan
No
Mentorship
3D printing
Maker space
Community
Training & classes
Techshop customers dealing with delivery issues
These users have dealt with delivery delays or mistakes in their orders. However, they have generally been satisfied with how Techshop has handled these issues, including sending replacement items and providing postage-paid return labels
Customers with technical issues
These users have had problems with their devices and have sought help from Techshop. They may have had mixed experiences, with some facing additional charges for returns
Techshop customers making repeat purchases
These are users who have been satisfied with their purchases and plan to continue using Techshop in the future. They have praised the company's service and delivery speed
Disgruntled Techshop customers
These are users who have had negative experiences with Techshop, such as receiving no responses to their emails or having trouble with payment issues. They may not plan to use Techshop again.
Techshop users seeking customer service
These are customers who have interacted with Techshop's customer service. They have generally had positive experiences, praising the responsiveness and helpfulness of the team
TechShop rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Willie J
This company nailed it.
I received no responses to my emails and had trouble ordering due to payment issues. I will not use Techshop again.
August 17, 2024
Dylan F
TechShop's HR Management Features: Simplifying Employee Record and Performance Tracking
As an HR manager, I found TechShop's HR management features to be very helpful. The software simplified the process of managing employee records and tracking performance metrics
August 12, 2024
Nancy Williams
Purchased 2 Products from this Software Company
I ordered my NEO box from techshop and received it the next day. Everything is working well and I highly recommend their excellent service.
August 3, 2024
Walter D
Exceptionally Outstanding Service
I experienced super fast delivery and great prices with Techshop. I would definitely recommend them. It was such a pleasure to deal with them and I had no issues.
July 28, 2024
Gregory
TechShop's CRM Tools Boosted Our Business Success
As a business owner, I found TechShop's customer relationship management (CRM) tools to be invaluable. The software helped us to streamline our customer service processes and improve our customer retention rates
July 23, 2024
Foster M
TechShop's Analytics Tools: Boosting Marketing ROI with Detailed Insights
As a marketing professional, I found TechShop's analytics tools to be extremely useful. The software provided detailed insights into our marketing campaigns, helping us to optimize our strategies and increase our ROI
July 15, 2024
Albert Martinez
TechShop's Impressive Sales Tracking: Empowering Informed Sales Strategies
As a sales manager, I was impressed by TechShop's sales tracking features. The software provided real-time updates on our sales figures, allowing us to make informed decisions about our sales strategies
July 9, 2024
Joseph Rodriguez
TechShop's Financial Management Tools: A Game-Changer for Financial Analysts
As a financial analyst, I appreciated TechShop's financial management tools. The software made it easy to track our expenses and revenues, providing us with a clear picture of our financial health
June 30, 2024
Brittany R
Ultra Quick Delivery and Excellent Prices
I purchased two items from this company that arrived exactly when promised and were just what I needed. Their service was excellent. I would highly recommend them.
June 22, 2024
Abigail G
TechShop's Impressive Code Editing and Debugging Features
As a software developer, I was impressed by TechShop's code editing and debugging features. The software made it easy to identify and fix errors in our code, which significantly improved our productivity
June 16, 2024
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.