List of Alternatives to Zoom Phone
Here are some of Zoom Phone's top competitors in the Call Centers category: Aircall, CallHippo, CloudTalk or RingCentral MVP.
First month free
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Get deal for freeAircall is a cloud-based business phone system designed to enhance customer communication and engagement for sales and support teams. It integrates seamlessly with key business tools such as CRMs, help desks, and other critical applications.
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Interactive Voice Response (IVR)
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Click-to-Dial
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Call recording
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Voicemail transcription
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Power Dialer
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Live call monitoring
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CRM integration
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Analytics dashboard
Custom
Custom pricingEssentials
$40 per user per monthProfessional
$70 per user per monthGranville Roob
Account Visibility with Notes, Tags, Timeline
Our customer success team adopted Aircall mainly for visibility, and it delivered on that. The activity timeline, notes, and tags make it much easier to understand what happened on an account before jumping into a call. We had a first month included through Joinsecret, which helped while we were comparing tools, and I’m glad we kept it because the day-to-day workflow is genuinely smoother
May 27, 2026
20% off all monthly and annual plans
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20% off all monthly and annual plans
Get deal for freeThe CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.
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Deliver a quality customer experience
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Automate your workflow
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Preserve your brand image
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Improve your conversion rate
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Interactive Voice Response (IVR) system
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Call recording and transcription
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Benefit from relevant features
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Real-time call analytics
Basic
FreeBronze
$20 / user / monthSilver
$30 / user / monthPlatinum
$50 / user / monthTrinh Gottlieb IV
Fast International Setup with IVR & Business Hours + Joinsecret
Our team needed an international calling tool that did not take weeks to configure, and CallHippo delivered on that, especially with IVR and business hours settings, and we also got roughly half off for the first year via Joinsecret which was a nice bonus rather than the main reason we picked it
July 11, 2026
Handle phone conversations in a modern way
4.6/5
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50% off the first month
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50% off the first month
Get deal for freeCloudTalk is a smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients.
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Customizable call flows
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Multiple communication channels
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Integrations
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Call recording
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Interactive voice response
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Real-time analytics
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Cloud-based phone system
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Team collaboration
Custom
Contact salesStarter
$25 / user / monthEssential
$30 / user / monthExpert
$50 / user / monthDomingo Johns
Easy IVR & Smart Routing with Useful Analytics
CloudTalk has been a solid fit for our support team because the call routing is easy to adjust and the IVR editor does not require technical help every time we change a menu. The analytics are useful too, especially for spotting missed calls by time of day
June 10, 2026
RingCentral MVP (Message Video Phone) brings value to businesses by providing a unified communication platform that allows users to easily collaborate with colleagues and clients through messaging, video conferencing, and phone calls, all from a single app.
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Employee directory
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Ring groups
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Mobile access
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VoIP connection
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Call tracking metrics
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Flexible integrations
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Reliability and security
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Communication hub
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Advanced analytics
Tyler Miller
RingCentral MVP: Affordable and Feature-Rich Communication Solution
The affordability of RingCentral MVP is another major plus. It offers great value for money considering the wide range of features it provides.
October 19, 2024
Dialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
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Affordable pricing
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Integrations with popular CRMs
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Seamless communication
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Virtual phone systems
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International calling
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Reliable and secure
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AI-powered transcription
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Customizable call routing
Enterprise
Custom pricingStandard
$27 / user / monthPro
$35 / user / monthRev. Doug Howell
Affordable, Feature-Rich for Small Teams
I have used a few cloud phone systems before, and Dialpad feels less cluttered than most. The interface is simple enough that non-technical staff picked it up quickly, and the call analytics helped us figure out when we actually needed more coverage. I would like more flexibility in some notification settings, but overall it has made communication easier to manage
July 11, 2026
Vonage helps your business communicate better. Accelerate all the connections that matter to your business with a variety of quality solutions. Connect to your customers anytime, from any device.
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Measure your customer interactions with analytics
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Get relevant software integrations
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Create the solutions you need
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Unify your business communications
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Centralize all your tools in one place
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Maximize sales with intelligent routing
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Turn conversations into sales
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Connect with customers through messaging
Mobile
$20 per line per monthPremium
$30 per line per monthAdvanced
$40 per line per monthGuillermina Wyman
Smooth Rollout for Phones and Softphones
Vonage was one of the easier systems for us to roll out because it handled both office phones and softphones without much friction. The call queue setup is practical, voicemail transcription is decent, and support was helpful when we had to port numbers over from our previous provider
July 13, 2026
Nextiva is a cloud-based communication platform that offers Voice over Internet Protocol (VoIP) services, Customer Relationship Management (CRM), live chat, surveys, analytics, and automation tools.
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Customer support
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Cloud-based system
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Scalability
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Unified communications
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Mobile application
Jordan D
Great Onboarding; Less Impressive Sales Tactics.
The onboarding process for Nextiva was straightforward, with a representative guiding me through all the features. However, I found the sales process misleading. I was told I needed multiple add-ons to sign up, which were free for the first 3 months. Now, I'm struggling to cancel these add-ons, worth over $2/month, before I get charged and I'm having trouble getting in touch with anyone for assistance.
September 16, 2024
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