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4,6/5

CleanCloud Reviews

18 reviews

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CleanCloud is a cloud-based software designed for dry cleaning and laundry businesses. It offers features such as POS, delivery tracking, automated marketing, and analytics to enhance operational efficiency, customer service, and sales growth. Accessible from any internet-connected device, it provides flexibility and convenience for business management.
  • 01 What is CleanCloud?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How CleanCloud compare to similar software?
  • 05 Who is CleanCloud best for according to our reviewers?
  • 06 CleanCloud Reviews

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01 What is CleanCloud?

CleanCloud is a cloud-based software solution designed to optimize operations for businesses in the dry cleaning, laundry, and alterations sector. It offers features such as point of sale (POS), delivery tracking, customer relationship management (CRM), and analytics. The platform allows businesses to manage orders, track employee performance, and monitor business growth. It also offers a mobile app for customers to place orders, track deliveries, and make payments. CleanCloud integrates with third-party platforms like Google Calendar and QuickBooks for smooth operations. It aims to enhance efficiency, improve customer service, and increase profitability in the laundry industry.

02 Pros and cons from reviewers

Pros from reviewers

  • Cloud-based accessibility
    As a cloud-based software, CleanCloud allows users to manage their businesses from anywhere, providing flexibility and convenience

  • Efficient client management
    CleanCloud offers features like quick invoicing and SMS alerts for ready orders, enhancing customer service and improving client management

  • User-friendly interface
    CleanCloud is praised for its intuitive and easy-to-use interface, making it accessible for both tech-savvy and non-tech-savvy users

  • Constant improvements and updates
    CleanCloud is recognized for its continuous efforts to enhance and update the software, ensuring it stays competitive and meets the evolving needs of its users.

  • Comprehensive reporting and analytics
    CleanCloud provides detailed statistics and reports, aiding in business analysis and decision-making

Cons from reviewers

  • Challenging price management
    Managing price increases can be time-consuming and prone to errors, making it a less efficient process for businesses that frequently need to adjust their pricing.

  • Poor customer support
    Some users have reported unresponsive customer support, with issues not being acknowledged or resolved in a timely manner. This can negatively impact businesses relying on the software for daily operations.

  • Lack of inventory management system
    Although CleanCloud has since introduced an inventory management system, the lack of this feature in the past caused inconvenience for users who had to manually manage inventory.

  • Billed in US dollars
    For international users, the fact that CleanCloud is billed in US dollars can be a disadvantage due to fluctuating exchange rates and potential additional bank charges.

  • Limited notification customization
    Users have reported that they cannot customize where notifications are sent, and there is no option for text notifications for orders. This can make coordinating with services like doordash challenging if not consistently monitored.

03 Main features

N/A

Free Plan

No

Third-party integration

Cloud-based solution

Mobile App

Comprehensive platform

User-friendly interface

04 How CleanCloud compare to similar software?

05 Who is CleanCloud best for according to our reviewers?

  • Small to medium-sized businesses
    These businesses can benefit from CleanCloud's user-friendly interface, quick invoicing feature, and ability to manage transactions efficiently

  • Businesses with multiple locations
    CleanCloud offers multi-store access and multiple user accounts, making it ideal for businesses with more than one location. It also provides comprehensive reporting and a good level of customization

  • Businesses seeking to analyze performance
    CleanCloud can be crucial in analyzing business performance and simplifying decision-making, helping businesses to stay in control and make informed decisions

  • Non-tech savvy users
    CleanCloud's intuitive interface and user-friendly nature make it suitable for individuals who aren't tech-savvy. It also provides excellent training and support, making it easy for these users to navigate and use the software.

  • Delivery services
    CleanCloud's cloud-based nature allows these services to manage their operations from anywhere, and its functionality has proven invaluable in expanding delivery services, especially during the pandemic

06 CleanCloud Reviews

4,6/5

CleanCloud rating

CleanCloud Reviews

4,6/5
(18)
Leave a review
  • Catherine B

    CleanCloud: An Essential Tool for Laundry Business Growth

    I must commend the developers of CleanCloud for such an excellent software. It's been instrumental in the growth of my laundry business.

    August 3, 2024

  • Zoe Davis

    Effortless Pickup and Delivery Management with CleanCloud's Scheduling Feature

    The scheduling feature of CleanCloud is very helpful. It allows me to manage my pickups and deliveries with ease

    July 28, 2024

  • Dennis F

    CleanCloud's Delivery Management: Ensuring Timely Deliveries and Customer Satisfaction

    The delivery management feature of CleanCloud is top-notch. It has helped me ensure timely deliveries and improve customer satisfaction

    July 22, 2024

  • Daniel J

    New Laundry Business Owners, Fear Not!

    I've been using CleanCloud to manage and expand my successful business. It's been crucial in analyzing my business performance and simplifying decision-making. I remember a time when an employee suggested we needed two more of a certain equipment due to demand. However, after checking the item's history in the software, I realized we only needed one. This software keeps me in control of my business. I've been running my business for two years and even opened a second shop in 2018. However, there's no inventory management system, so I have to manually manage it with paper and my employees email me the inventory sheet daily. This isn't the 2018 I envisioned. Despite this, the software is great and I see a lot of potential in it. The vendor responded to my review, thanking me and informing me that CleanCloud now has an Inventory Management system as of April 2018.

    July 16, 2024

  • Adam Davis

    CleanCloud's POS System: Reliable and Efficient

    I've found the POS system of CleanCloud to be extremely reliable and efficient. It has made transactions smoother and faster

    July 9, 2024

  • Cheryl

    Excellent Software, Outstanding Value

    I had a fantastic experience with CleanCloud. I'm a big fan of their team and their constant improvements. The competition from other software companies has pushed them to elevate their performance, and it's evident. The product is continually improving and they provide excellent customer service. The software functions well and offers a good level of customization. I value the multi-store access, multiple user accounts, and the pricing is just right. They offer comprehensive reporting and it's quite user-friendly. However, I'm unable to customize where notifications are sent and I wish there was an option for text notifications for orders. This makes using services like doordash challenging if it's not consistently monitored, especially when multiple people are involved. The custom app isn't fully customizable and is somewhat limited. There's also an issue where people can place orders with a non-working credit card. I chose CleanCloud for its price, features, and app.

    June 30, 2024

  • Joseph

    CleanCloud: The Ultimate Laundry Business Management Tool

    The CleanCloud software has been instrumental in helping me manage my laundry business. Its features are intuitive and easy to navigate

    June 23, 2024

  • William Rodriguez

    CleanCloud: A Game-Changer for Dry Cleaning Businesses

    I've been using CleanCloud for my dry cleaning business and it's been nothing short of amazing. The software is easy to use and highly efficient

    June 16, 2024

  • Frances Miller

    Quality Software: CleanCloud Delivers

    I find CleanCloud to be excellent as it allows me to review my orders effectively. It's user-friendly and highly customizable. However, I've experienced slow responses from the support team and an unresolved issue. The vendor responded to my review, thanked me, and informed me that they now have a 24/7 technical support team for prompt assistance.

    June 11, 2024

  • Robert Johnson

    Balancing Ease of Use and Service in CleanCloud

    I appreciate Clean Cloud for its simplicity, but I find the service inadequate. There's no one to talk to when problems occur, which can be tough as it's often hard to express needs in writing. They provide immediate business information, but I'm unhappy with the service because sometimes it's necessary to verbally explain issues for clarity, which isn't possible here.

    June 3, 2024

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