Pros from reviewers
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Ease of use: DocuSign's intuitive interface and drag-and-drop features make it simple to set up contracts for signing, making it easy for users to execute on desktop or mobile devices
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Compatibility: DocuSign is compatible with a wide range of devices, making it a versatile choice for digital signing
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Security and Authentication: DocuSign's robust authentication capabilities and encryption features ensure that documents are safe and protected from tampering, providing a secure way to sign documents
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Streamlined Process: DocuSign's features such as automatic distribution of signed documents and pre-made contract templates streamline the document signing process, saving time and reducing hassle
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Excellent Customer Support: Despite some negative experiences, many users praise DocuSign's customer support, which was a key factor in their decision to choose DocuSign.
Cons from reviewers
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High cost: DocuSign can be expensive for businesses with a large volume of documents, which can be a significant disadvantage for small businesses or startups
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Steep learning curve: Understanding all the features of DocuSign can be challenging and time-consuming, particularly for new users
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Email delivery issues: There have been instances where DocuSign emails end up in the recipient's spam folder or are automatically deleted, leading to missed communications and potential business losses
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Poor customer service: Some users have reported a lack of responsiveness and support from DocuSign's customer service team, leading to frustration and dissatisfaction
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Password reset issues: Users have reported difficulties with the password reset mechanism, which can disrupt workflow and cause unnecessary delays.
Main features
Starting Price
Free Plan
Advanced workflow
Process/workflow automation
Document capture
Document automation
File storage
Starting Price
$10
/ month
Free Plan
No
Advanced workflow
Process/workflow automation
Document capture
Document automation
File storage
What is DocuSign?
How DocuSign compare to similar software?
Product
DocuSign
3.8
DocuSign reviews
Price
$10
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
DocuSign
vs
PandaDoc
PandaDoc and DocuSign are both reputable players in the world of electronic signatures and document management, but they cater to different user needs and have distinct differences.
One of the primary distinctions between PandaDoc and DocuSign lies in their target audiences and the scope of their offerings. PandaDoc is tailored to businesses and professionals seeking a comprehensive document automation and e-signature solution. It excels in simplifying document workflows, from creation to signature collection, and provides extensive customization options. PandaDoc is particularly well-suited for organizations that prioritize efficiency and automation in their document processes.
On the other hand, DocuSign is a versatile platform designed to meet the document management needs of a wide range of industries and businesses, from small enterprises to large corporations. DocuSign's strength lies in its extensive digital transaction management capabilities, which include not only...
DocuSign
The world's #1 eSignature solution
PandaDoc
Eliminate paperwork by digitizing your documents with e-signatures
DocuSign
vs
signNow
SignNow and DocuSign are both prominent electronic signature solutions, each with its distinct strengths and features tailored to address various signing and document management needs. Understanding the differences between SignNow and DocuSign is crucial in making an informed choice for your business.
SignNow, known for its user-friendly interface, excels in streamlining e-signature workflows and document signing processes. It offers straightforward tools for electronic signatures, document preparation, and automation of repetitive tasks. SignNow's simplicity and ease of use make it an excellent choice for businesses seeking a hassle-free e-signature solution. Its integration capabilities with popular business applications make it a versatile tool.
On the other hand, DocuSign is a comprehensive digital transaction management platform that goes beyond e-signatures. It offers features like document preparation, contract lifecycle management, and robust authentication options, making it...
DocuSign
The world's #1 eSignature solution
signNow
Cloud-based electronic signature solution
DocuSign
vs
Yousign
Yousign and DocuSign are both renowned for their electronic signature solutions, but they have distinct differences that might influence your choice depending on your business needs.
DocuSign is a global leader in the digital transaction management field, widely recognized for its extensive suite of features that accommodate complex, large-scale operations. It offers advanced security measures, comprehensive workflow integrations, and a vast array of customization options, making it ideal for large enterprises or businesses with sophisticated needs. DocuSign supports a wide range of integrations with other software systems, which facilitates seamless operations across various departments and tools.
In contrast, Yousign focuses on simplicity and ease of use, catering primarily to small and medium-sized businesses. It offers a more streamlined interface that is easy to navigate, making the process of obtaining electronic signatures straightforward and efficient. While it may not boast...
DocuSign
The world's #1 eSignature solution
Yousign
Get your documents signed legally online
50% off all Yousign Apps plans or 30% off all Yousign API plans on Yousign
Save up to $558
Who is DocuSign best for according to our reviewers?
Businesses with high volume of contracts: DocuSign simplifies the contract completion process, making it easy to set up, execute, and track contracts. It also provides robust authentication capabilities, ensuring documents are safe and protected from tampering
Small businesses: DocuSign is a cost-effective solution for small businesses, providing a secure and user-friendly platform for contract management, secure information sharing, and handling multi-party signatures
Global companies: DocuSign's globally recognized electronic signature feature and ability to generate pre-made contract templates streamline the process of sharing and signing documents across different locations. It also allows users to send and sign from virtually anywhere in the world using any device
Recruitment agencies: DocuSign is convenient and secure for signing offer letters and contracts, making it easy to share documents between different signees. It also allows saving signatures for future use, ensuring a smooth recruitment process
Real estate agencies: DocuSign's quick and easy-to-use interface, along with its tracking function, make it an efficient tool for real estate agencies. It allows agents to send contracts in less than 5 minutes and follow up with signatories who have viewed the document.
DocuSign reviews
3.8
DocuSign rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.7
Features
4 DocuSign reviews
-
Hadley D
User-friendly, but surveys can be annoying
I find it easy to use. However, I'm frustrated by the survey interrupting my workflow - without this, I would have given it 5 stars.
April 28, 2024
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Amy F
Poor Password Reset System
The password reset mechanism for Docusign is terrible. No matter how many times I try to reset my password, it rarely works promptly. I've tried clearing my cache, using different browsers, but the issue persists. I've had to submit numerous tickets for this problem. Normally, I would consider this a user error, but this situation is particularly frustrating. Even when I write down my password and copy-paste it from Notes, it still doesn't work in a timely manner. Additionally, the plan is not good value for money. I accidentally clicked buy instead of the free trial and was billed immediately. Despite deciding to keep it and try it out, I only get 5 sends a month, and the upgrade for more sends is not worth it considering the problems I've encountered. I wouldn't recommend buying this software.
April 23, 2024
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Russell M
Swift Digital Document Signing Made Easy with DocuSign
I find DocuSign easy to use for setting up contracts for signing. It's also simple for others to execute on their desktop or mobile devices, simplifying the contract completion process. The product was easy to implement, with many drag and drop elements for uploading contracts/documents. The drag and drop signature fields make preparing the document for digital signing very easy. I have no dislikes; DocuSign meets all my needs. There's a new "template" feature I need to learn about, which I'm sure is beneficial but will take some time to set up. I chose DocuSign for its excellent customer support and ease of use. It seems to be more compatible with more devices overall. I had used DocuSign before, but switched to Right Signature for a while when working with another team. However, I found DocuSign to be easier to use and more compatible, so I switched back.
April 15, 2024
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Joshua Jones
Streamlining Document Signing with DocuSign
I've been using DocuSign for several months now and I must say, it has significantly streamlined our document signing process
April 15, 2024
