General information about Clock pms
Clock PMS is a comprehensive, cloud-based hotel management software designed to cater to the needs of modern hospitality businesses. It offers a wide range of features including online booking and payment, front desk operations, housekeeping management, and guest engagement tools.
The software also provides a self-service portal for guests to check-in/out, request services, and provide feedback. Clock PMS integrates with various third-party platforms for seamless operations and offers real-time data synchronization across all devices.
Its robust reporting capabilities allow hoteliers to track performance and make data-driven decisions. The software is known for its user-friendly interface and excellent customer support. Clock PMS is suitable for hotels of all sizes aiming to streamline their operations, enhance guest experience, and boost revenue.
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See alternatives to Clock pms like Constant Contact or MailerSend.What is Clock pms used for?
Clock PMS is an essential tool for small hotel businesses looking to optimize their operations. It simplifies the management of online bookings and payments, thereby reducing manual errors and improving efficiency. For example, a small hotel can easily manage room bookings, guest check-in/check-out, and housekeeping tracking. Moreover, the self-service portal enhances the customer experience by allowing them to request services or provide feedback. Third-party integrations allow for real-time data synchronization across all devices, ensuring smooth management. Finally, detailed reports assist in making decisions based on accurate data.Clock pms features
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Cloud-Based System
Clock PMS is a comprehensive, cloud-based hotel management software, allowing for real-time data synchronization across all devices -
Online Booking and Payment
The software provides features for online booking and payment, making it convenient for guests to reserve rooms and make payments -
Front Desk Operations
Clock PMS supports front desk operations, streamlining the check-in/check-out process and other related tasks -
Guest Engagement Tools
The software includes guest engagement tools, such as a self-service portal for guests to check-in/out, request services, and provide feedback -
Reporting Capabilities
Clock PMS has robust reporting capabilities that allow hoteliers to track performance and make data-driven decisions.
4 Clock pms reviews
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Sharon Martinez
Clock PMS Boosts Hotel's Online Presence with Seamless Booking Engine
Clock PMS's booking engine is seamless and efficient, making it easier for our guests to make reservations. It has significantly improved our hotel's online presence
April 28, 2024
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Maren
Promising but Slow Updates, Solid Customer Support
I tested Clock PMS and initially found it promising. However, I encountered problems when I needed to add extra children at a reduced rate. The software required me to set up a rate type for each possible scenario, which was quite burdensome. There was also no default for each season, so I had to spend a lot of time updating the extended rates. Despite their claim of using Amazon servers, I found the response time a bit slow, although this could be due to my internet speed. The price is reasonable. The product is Bulgarian, so everyone has a strong accent and the support is based in Europe, so the time difference needs to be considered. The vendor acknowledged my feedback, admitting that Clock PMS was initially developed for traditional high-category hotels rather than shared-type accommodation properties. They are currently working on adapting the functionality to better suit properties of this type.
April 22, 2024
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Ondine M
Commendable Customer Support from Clock PMS
The customer support of Clock PMS is commendable. They are responsive and always ready to assist
April 15, 2024
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Johnny B
Innovative, Progress-Oriented, and Customer-Focused PMS
I appreciate the cost savings in software and hardware that come with using Clock-PMS. Its market-leading features automate processes and save time, which I find very beneficial. I also enjoy the self-service portal, which my customers seem to like as well. The software can be extensively customized to meet our needs and there is a constant focus on continuous improvement. The customer support is comprehensive, but it's not available 24/7, which can be problematic since we are based on the other side of the world. I appreciate that they are developing a PMS based on best practices and the future needs of customers and hoteliers. They are very receptive to feedback, which is fantastic. However, I would like to see a public product roadmap, although this is only a minor concern.
April 13, 2024
Clock pms: Pros & Cons
Pros
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Efficiency and Time Saving: Clock PMS offers automated processes which save time and increase efficiency in managing hotel operations
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Comprehensive Features: The software provides a wide range of features including reservations management, online booking, guest engagement, and revenue management
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Cloud-Based System: Being a cloud-based platform, Clock PMS allows users to access the system anytime and anywhere, providing flexibility and convenience.
Cons
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Limited customization: Clock PMS may not offer enough customization options to fully adapt to the specific needs of some businesses
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High learning curve: The software can be complex and time-consuming to learn, especially for users who are not tech-savvy
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Cost: The pricing of Clock PMS may be too high for small businesses or those with a tight budget.
Why is Clock pms better than other Email Marketing software?
Clock pms is a better solution for customer support than Gmelius: 4.7 vs 4.5
Clock pms is more versatile than Gmelius: 94 vs 74
Clock pms is a better solution for customer support than Mailup: 4.7 vs 4.5
Clock pms is more versatile than Mailup: 94 vs 74
Clock pms is better at support than MailerSend: 4.7 vs 4.5
Clock pms has more features than MailerSend: 94 vs 24
Clock pms is better at number of features than Mailfloss: 94 vs 18
Clock pms has more positive reviews than Mailchimp transactional email: 94 vs 91
