Satisfaction Guaranteed
All our deals are 100% verified as they are all negotiated directly with the vendors by our team.
General information about Customer.io
Create marketing campaigns, nurture prospects, onboard new customers, ask for feedback and launch upsell and cross-sell campaigns. At each stage of the customer journey, send personalized and targeted communications in order to maintain a strong bond with your customers.
Customer.io makes it easy to automate every marketing, sales, and customer service process you need. Your employees can finally focus on the tasks with the highest added value, starting with strategy.
Secret's take about Customer.io
"Hi , I hope you are doing well. I wanted to know how your project is going at?" (Email sent at 04:37). To avoid this kind of embarrassing blanks, use Customer.io instead. Their contact management allows you to send truly personalized communications, and at the right time too (sometimes it helps).

Mary O'Brien
Customer Success Manager
1 deal available: 12 months free for Startup Basic Plan
Unlock our Customer.io deal and access 12 months free for Startup Basic Plan, saving you up to $1800 for your startup. Secret has over 290+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow. Don't waste time, take advantage of our promotions now thanks to our Customer.io promo codes, coupons and credits valid in June 2023.
12 months free for Startup Basic Plan
Unlock our Customer.io deal and access 12 months free for Startup Basic Plan, saving you up to $1800 for your startup. Secret has over 290+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow. Don't waste time, take advantage of our promotions now thanks to our Customer.io promo codes, coupons and credits valid in June 2023.
Customer.io pricing
Basic
$150
/ month
Unlimited emails
SMS, Push, and Webhooks
Unlimited events and attributes
User roles & permissions
Premium
$995
/ month
90 day onboarding program
Managed deliverability
HIPAA compliance
Customer.io features
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Segment leads and customers
Break up your audience into relevant segments to send personalized messages to each lead and customer while enjoying the benefits of automation.
-
Build automated workflows
The workflow editor has an optimized interface to help you launch automated scenarios in a few clicks.
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Reporting
Easily compare the performance of your various campaigns. Create personalized reports and views in your dashboard.
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Integration and API
A powerful API and numerous integrations to let your data securely flow through all your applications.
Customer.io: Pros & Cons
Pros
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Simplicity: It is easy to use and accessible to all employees
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Integration: This software can be quickly integrated with other platforms
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Evolution: It already offers many features (automation, customization, analysis tools) and new features are being developed
Cons
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Complexity: Access to some features is difficult to perceive
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Customer service: Support can sometimes be slow
-
Missing features: Users have reported specific marketing services missing
Why is Customer.io better than other Email Marketing software?
Customer.io is a better solution based on percentage of positive reviews than SendGrid: 93 vs 84
Customer.io is a better solution for customer support than SendGrid: 4.6 vs 4.1
Customer.io is easier to set up than SendGrid: 4.6 vs 4.1
Customer.io is more versatile than SendGrid: 134 vs 77
Customer.io is better at support than Twilio: 4.6 vs 4.1
Customer.io is easier to use than Twilio: 4.6 vs 4.1
Customer.io is more suitable for small businesses thanks to its good value for money than Twilio: 4.5 vs 4.4
Customer.io has more features than Twilio: 134 vs 84