List of Alternatives to Cresta
Here are some of Cresta's top competitors in the AI Customer Support category: HubSpot, Zendesk, Fin (ex. Intercom) or LiveAgent.
CRM, marketing automation & customer service software suite
90% off the Professional and Enterprise plans for 1 year
Get deal90% off the Professional and Enterprise plans for 1 year
Get dealThe HubSpot suite leverages AI to streamline managing your customer throughout their life cycle: from website visits and form completions to phone calls, email exchanges, quote signing, support, and upsells.
-
Integrations and API
-
Predictive lead scoring
-
Content management
-
Sales pipeline management
-
Sales email tracking and templates
-
Automation and workflows
-
Lead scoring and segmentation
-
Reporting and analytics
Free Tools
$0 (Freemium)Starter Customer Platform
$20 per user per monthProfessional Customer Platform
$1300 per monthEnterprise Customer Platform
$4300 per monthCreate a customer success support suite that is accessible and available to your customers at all times.
6 months free (with AI Agents and Copilot)
Get deal for free6 months free (with AI Agents and Copilot)
Get deal for freeZendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.
-
Knowledge base
-
Integration
-
Multichannel support
-
Ticketing system
-
Customization and branding
-
Reporting and analytics
-
Customer engagement
-
Automation and workflow
Suite Enterprise
Contact salesSuite Team
$55 per user per monthSuite Growth
$89 per user per monthSuite Professional
$115 per user per monthAustin Oblouk
Great deal, easy to apply
Great deal, easy to apply for us. I expect to continue using Zendesk for a long time but this is a great way to lessen the early cost of lost time for our team to learn the platform. This is our first time venturing into support software but I have heard Zendesk is the best.
April 30, 2024
Strengthen relationships with your customers with an online messaging system.
$6,500 in Fin AI Agent credits + Intercom helpdesk free for 1 year
Get deal for free$6,500 in Fin AI Agent credits + Intercom helpdesk free for 1 year
Get deal for freeFin is an autonomous support agent that resolves customer questions instantly using your own documentation. It delivers human-like responses, reduces ticket volume, and gives your team breathing room by handling repetitive requests accurately, day or night.
-
Verified content grounding
-
Multilingual conversations
-
Customizable voice and tone
-
Seamless human handoff
-
Detailed analytics dashboard
-
Automated conversation summaries
-
Proactive engagement triggers
-
Rapid knowledge synchronization
Essential
$29 per user per monthAdvanced
$85 per user per monthExpert
$132 per user per monthGreat automated AI agent for support
We tested Fin for handling automated customer queries. The setup process was smooth, and the bot successfully resolved common workflow questions without escalation. Customizing responses and tracking agent analytics was straightforward.
July 27, 2026
With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.
-
Boost the efficiency of your FAQ
-
Social media integration
-
Chat with your customers live
-
Optimize customer request management
-
Create a customer community
-
Gamification
-
Access a call center
-
Advanced reporting
Business
$15 / user / monthMedium
$35 / user / monthLarge
$59 / user / monthEnterprise
$85 / user / monthSalesforce is a widely-used cloud-based CRM platform that helps businesses organize customer data, manage sales and marketing workflows, and provide consistent support across different channels.
-
Contact and account management
-
Lead and opportunity management
-
Workflow and approvals automation
-
Multi-channel customer support
-
Integration with external systems via MuleSoft
-
AI-powered automation with Agentforce
-
Customizable dashboards and reporting
-
Scalability and customization
Starter
$25 / user / monthPro
$100 / user / monthDialpad for Startups provides qualified startups with 10 free, lifelong seats of Dialpad Talk (business phone lines) and UberConference (video conferencing).
-
Affordable pricing
-
Integrations with popular CRMs
-
Seamless communication
-
Virtual phone systems
-
International calling
-
Reliable and secure
-
AI-powered transcription
-
Customizable call routing
Enterprise
Custom pricingStandard
$27 / user / monthPro
$35 / user / monthStart saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.