9 Best Alternatives to GoSquared in April 2024

Alternatives & Competitors to GoSquared

  1. 1. HubSpot
  2. 2. LiveChat
  3. 3. Intercom
  4. 4. Mixpanel
  5. 5. Google Analytics
  6. 6. Adobe analytics
  7. 7. Drift
  8. 8. Looker
  9. 9. Heap
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Here are competitors or alternatives to GoSquared and other similar Lead Management software. You need to consider some important factors when choosing a tool like GoSquared for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to GoSquared that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of GoSquared. Discover sofware like HubSpot, LiveChat, Intercom or Mixpanel.

List of Alternatives to GoSquared

From Lead Management tools, we have selected the best alternatives to GoSquared based on reviews for each solution and similarities with GoSquared. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo hubspot

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to GoSquared

GoSquared has more positive reviews than HubSpot: 96 vs 93

GoSquared is better at support than HubSpot: 5.0 vs 4.4

GoSquared is easier to use than HubSpot: 4.5 vs 4.4

GoSquared is more suitable for small businesses thanks to its good value for money than HubSpot: 4.7 vs 4.3

HubSpot is more versatile than GoSquared: 62 vs 26

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Customization: The platform allows you to customize many elements to suit your business and sales processes
Free features: HubSpot’s Core CRM tool is available for free
Pricing plans: From one plan to another, the price difference can be significant
Marketing Automation : Deploying workflows can be time consuming and complex
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Reporting and analytics

  • - Lead scoring and segmentation

  • - Content management

  • - Integrations and API

  • - Sales pipeline management

  • - Sales email tracking and templates

  • - Predictive lead scoring

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logo livechat

Description

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

LiveChat compared to GoSquared

GoSquared is better at customer service than LiveChat: 5.0 vs 4.6

LiveChat is more user friendly than GoSquared: 4.7 vs 4.5

GoSquared is better at value for money than LiveChat: 4.7 vs 4.5

LiveChat has more options than GoSquared: 59 vs 26

LiveChat: Pros & Cons

Customization features: The solution offers a high level of customization
Relevant chatbots: Powerful chatbots are able to create tickets and collect leads
Software integrations: The Livechat platform has over 200 integrations
Message reception: There may be some delay in receiving messages in the chat
Security of the solution: The solution is below the competition, especially because of the lack of PCI compliance
Spell check: Automatic spell check of agents would be a plus

Best features

  • - Optimize customer service performance

  • - Manage teams

  • - Contact your prospects from multiple channels

  • - Access reports on your agents and their performance

  • - Secure your data

  • - Boost user engagement

  • - Set up optimized and customized chats

LiveChat pricing

Enterprise

Contact sales

Starter

$20 / user / month

Team

$41 / user / month

Business

$59 / user / month
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logo intercom

Description

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

Intercom compared to GoSquared

GoSquared has better positive reviews compared to Intercom: 96 vs 90

GoSquared is better at customer service than Intercom: 5.0 vs 4.5

GoSquared is more suitable for small businesses thanks to its good value for money than Intercom: 4.7 vs 4.0

Intercom is more versatile than GoSquared: 159 vs 26

Intercom: Pros & Cons

Quick installation: Intercom’s software is quick to set up, deploy, and get up and running
Knowledge base: The solution offers robust documentation
Custom chatbots: By connecting to your technology stack, chatbots can automate workflows efficiently
Customer support: Customer service on Intercom’s platform is unresponsive
Pricing: The pricing plans for this communication tool are relatively high
Complex integration: Integrating the software with your CRM and database can be time consuming

Best features

  • - Collaborate with your team

  • - Multilingual support

  • - Customer feedback and surveys

  • - Performance analytics

  • - Automate conversations

  • - Chat with your customers in real time

  • - Easily onboard new customers

  • - Access data to personalize customer conversations

Intercom pricing

Pro

Book a demo

Premium

Book a demo

Starter

$74 / month
1 year free on the Advanced plan (Save $3,108)
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logo mixpanel

Description

Mixpanel is event-based analytics for builders who need answers from their data at their fingertips. When everyone in the organization can see—and learn from—the impact of their work, they are poised to make better decisions. Companies like Uber, Netflix, Pinterest, CNN, Samsara, and Yelp use Mixpanel to understand their customers, measure progress, and endeavor to make better decisions.

Mixpanel compared to GoSquared

GoSquared has better positive reviews than Mixpanel: 96 vs 92

GoSquared is better at customer support than Mixpanel: 5.0 vs 4.0

GoSquared's user interface is more convenient than Mixpanel: 4.5 vs 4.0

GoSquared pricing plans are more competitive than Mixpanel: 4.7 vs 4.0

Mixpanel is better at number of features than GoSquared: 55 vs 26

Mixpanel: Pros & Cons

User-friendly interface: The platform is easy to use, even without specific expertise
Extensive functionality: The online solution offers relevant tools to analyze the conversion funnel and segment the audience
Analytical reports: The reports are reliable, comprehensive and easy to understand for all users
Notification center: Rigid and without any mail reports, the notification center can be improved
Complex integrations: Connecting the software to your workflow can be time consuming
Customer support: No support in the free offer

Best features

  • - Experiments

  • - Data warehouse connector

  • - Impact report

  • - Cohort analysis

  • - Event tracking

  • - Funnel analysis

  • - Retention analysis

  • - User profiles

  • - Notifications and messaging

  • - Data export and API

Mixpanel pricing

Enterprise

Contact sales

Starter

Free

Growth

$24 / month
1 year free (Save $50,000)
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Google Analytics 360 Logo

Description

Google Analytics brings the value of data-driven insights for businesses, allowing them to understand their website's performance, audience behavior, and marketing effectiveness. It provides a comprehensive set of tools and metrics to track and measure key performance indicators, analyze user behavior, optimize marketing campaigns, and make informed business decisions.

Google Analytics compared to GoSquared

Google Analytics has more positive reviews than GoSquared: 97 vs 96

GoSquared is better at support than Google Analytics: 5.0 vs 4.2

GoSquared is easy to use compared to Google Analytics: 4.5 vs 4.2

Google Analytics has more functions than GoSquared: 48 vs 26

Google Analytics: Pros & Cons

Data-driven decision making: Google Analytics provides valuable insights to help you make informed decisions for your business
Identify trends and opportunities: With Google Analytics, you can track and analyze website traffic, user behavior, and conversion rates to identify trends and capitalize on opportunities
Optimize marketing campaigns: By tracking the effectiveness of different marketing channels and campaigns, Google Analytics helps you optimize your marketing efforts and allocate resources efficiently
Limited data filtering: Google Analytics may not provide advanced filtering options, making it difficult to analyze specific segments of your audience
Data sampling: Google Analytics uses sampling to process large data sets, which can result in inaccurate or incomplete data analysis
Privacy concerns: Google Analytics collects and stores user data, raising concerns about data privacy and compliance with regulations like GDPR

Best features

  • - Optimize your funnel for success

  • - Unlock the power of customer segmentation

  • - Tailor-made analytics to suit your needs

  • - Unlock the secrets of your website traffic

  • - Get real-time insights at a glance

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adobe analytics logo

Description

Adobe Analytics is a powerful analytics tool that provides real-time data and detailed insights about customer interactions on websites and apps. It offers advanced segmentation, multi-channel data collection, and machine learning capabilities. This software helps businesses understand their audience better, optimize marketing strategies, and improve customer experiences.

Adobe analytics compared to GoSquared

GoSquared has better positive reviews than Adobe analytics: 96 vs 91

GoSquared is better at customer support than Adobe analytics: 5.0 vs 4.0

GoSquared's user interface is more convenient than Adobe analytics: 4.5 vs 4.0

GoSquared pricing plans are more competitive than Adobe analytics: 4.7 vs 4.1

Adobe analytics is more versatile than GoSquared: 41 vs 26

Adobe analytics: Pros & Cons

Advanced Data Analysis: Adobe Analytics provides comprehensive data analysis capabilities enabling businesses to obtain deep insights into customer behavior
Real-Time Reporting: The software offers real-time reporting and visualization tools that help organizations understand and react to customer interactions as they happen
Integration Capabilities: Adobe Analytics can be seamlessly integrated with other Adobe Experience Cloud solutions, providing a unified view of customer interactions across all channels.
High cost: Adobe Analytics is more expensive compared to other analytics tools in the market
Steep learning curve: It has a complex interface which can be difficult for beginners to understand and use efficiently
Limited customer support: Some users have reported that Adobe's customer support is not as responsive or helpful as they would like.

Best features

  • - Real-Time Analysis

  • - Advanced Segmentation

  • - Predictive Analysis

  • - Customizable Dashboards

  • - Integration capabilities

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drift logo

Description

Drift is a conversational marketing platform that combines chat, email, video, and automation to remove the barriers between businesses and customers. With Drift, businesses can connect with potential customers in real-time, automate marketing tasks, and personalize customer experiences. It also provides analytics for better decision-making. Suitable for businesses of all sizes looking to improve their customer engagement and conversion rates.

Drift compared to GoSquared

GoSquared has more positive reviews than Drift: 96 vs 91

GoSquared is better at support than Drift: 5.0 vs 4.5

GoSquared is better at value for money than Drift: 4.7 vs 4.1

Drift has more features than GoSquared: 151 vs 26

Drift: Pros & Cons

Real-time engagement: Drift allows businesses to engage with their customers in real-time, improving customer service and boosting sales
Personalized interactions: The software uses AI to provide personalized experiences to each customer, making them feel valued and increasing customer satisfaction
Easy integration: Drift can be easily integrated with other platforms and tools, making it a versatile addition to any business's tech stack.
Limited customization: Drift does not offer much flexibility in terms of customization, which can be a significant drawback for businesses with specific needs
High pricing: The software is quite expensive, making it less accessible for small businesses or startups
Learning curve: Drift can be somewhat complex to understand and use effectively, especially for those who are not tech-savvy.

Best features

  • - AI Automation

  • - Chatbots and Email Marketing Tools

  • - Sales Automation

  • - Seamless Integration

  • - Personalized Customer Experience

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looker logo

Description

Looker is a data analytics platform that provides businesses with the tools to analyze and visualize data. It offers features such as data modeling, reporting, and exploration. Looker helps users to make data-driven decisions by providing real-time access to relevant data. It integrates with various databases and platforms, allowing users to pull data from multiple sources for comprehensive analysis.

Looker compared to GoSquared

GoSquared has more positive reviews than Looker: 96 vs 94

GoSquared is better at support than Looker: 5.0 vs 4.5

GoSquared is easier to use than Looker: 4.5 vs 4.0

GoSquared is more suitable for small businesses thanks to its good value for money than Looker: 4.7 vs 4.2

Looker has more features than GoSquared: 109 vs 26

Looker: Pros & Cons

Data Visualization: Looker provides powerful data visualization tools that allow users to create comprehensive reports and dashboards for better understanding of data
Real-time Access: Looker offers real-time access to the latest data, enabling teams to make timely, data-driven decisions
Customization: The software allows users to customize their data analysis and reports according to their specific needs, making it a flexible solution for various business requirements.
Complex learning curve: Looker can be difficult for beginners to understand and use effectively due to its complex nature
High cost: The software is expensive, which may make it inaccessible for smaller businesses or startups
Limited data sources: Looker does not support all types of data sources, which can limit its usability for some businesses.

Best features

  • - Unified Data View

  • - Real-Time Data Exploration

  • - Customizable Dashboards and Reporting

  • - Integration Capabilities

  • - Advanced Analytics

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heap logo

Description

Heap is a digital analytics platform that automatically captures and organizes customer behavioral data from websites and applications. It provides insights into user interactions, enabling businesses to make data-driven decisions. Features include event tracking, funnel and retention analysis, and user segmentation. It's designed to help improve customer experience, increase engagement, and optimize conversion rates.

Heap compared to GoSquared

GoSquared is a better solution based on percentage of positive reviews than Heap: 96 vs 94

GoSquared is a better solution for customer support than Heap: 5.0 vs 4.5

GoSquared is easier to set up than Heap: 4.5 vs 4.0

GoSquared is more suitable for small businesses thanks to its good value for money than Heap: 4.7 vs 4.5

Heap is more versatile than GoSquared: 59 vs 26

Heap: Pros & Cons

User-friendly Interface: Heap has a simple and intuitive interface that makes it easy for users to navigate and understand
Real-time Data: Heap provides real-time data, allowing businesses to make quick decisions based on the most current information
Customizable: Heap allows users to customize their data analysis, enabling them to focus on the specific metrics that are most important to their business.
Limited Customization: Heap Analytics has limited options for customization, which can make it less flexible for specific business needs
Lack of Real-time Data: Heap does not provide real-time data, which can be a disadvantage for businesses needing immediate insights
Complex Interface: The user interface of Heap can be complex and difficult to navigate for new users or those without technical expertise.

Best features

  • - Autocapture Technology

  • - Comprehensive Data Collection

  • - Data Visualization

  • - Funnel Analysis

  • - Integration Capabilities

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