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Never miss an email

Jelly (letsjelly.com) is an intuitive email collaboration tool designed for teams. Unlike complicated help desk software, Jelly helps your teams stay synchronized, ensuring no email is missed, providing features to assign responsibility and discuss emails privately.

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Redeemed 47 times - Verified discount · July 2026

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Jelly

5.0/5

(4)

Save up to $345

50% off annual plans

This deal can be used if you have not signed up for Jelly yet or if you're using it on the free version.

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General information

Jelly is the simplest shared inbox solution designed for small teams managing email addresses like support@ or hello@. It eliminates the chaos of shared logins and scattered replies, offering a streamlined way to collaborate on emails. Jelly makes it easy to see who’s handling what, ensuring no email slips through the cracks. With features like claiming conversations, private team discussions, and activity tracking, Jelly fosters efficient teamwork without the complexity of traditional help desk software.


The platform prioritizes simplicity and affordability. Every team member gets their own login, enabling clear ownership of emails while maintaining visibility for your entire team. Internal comments allow private discussions within email threads, helping your teams align before responding externally. Jelly’s robust notification system ensures timely updates, while its intuitive interface keeps collaboration friction-free.


Unlike complex alternatives, Jelly focuses exclusively on email collaboration without bloated features or steep per-user fees. Whether handling customer inquiries or coordinating internal communications, Jelly transforms your shared inboxes into a powerful collaboration tool.


Stop losing track of important messages or stepping on toes — Jelly is here to simplify how your teams manage email together. Explore our marketplace today for offers that make teamwork effortless and affordable!

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Expert review on Jelly

Ever had a teammate respond to a customer email you just answered? Now you’re both confused, the customer’s confused, and chaos reigns 🤯

What is Jelly?

Jelly is a shared inbox tool built for teams. It simplifies email collaboration by letting you assign conversations, chat privately about threads, and ensure no message gets missed — without needing a manual the size of a dictionary 💌📚

Our opinion about Jelly:

From customer support teams to agencies juggling client emails, Jelly helps everyone stay on the same page (literally). It’s intuitive, easy to adopt, and way less chaotic than traditional help desk tools 👥✉️ Bye, accidental double-replies!

Jelly Pricing:

Jelly makes teamwork simple — and so is the pricing. Start with a 14-day free trial, then upgrade as your team grows. Whether you're just getting started or ready to scale, Jelly’s flexible plans keep collaboration smooth and affordable — no fluff, no fuss 💼💬

- More details about Jelly plans

Best Jelly alternatives:

Exploring other options? Tools like Front, Zendesk, and Gmail offer similar shared inbox magic 🔍👉 Discover exclusive offers for these tools (and more!) on our platform today!

Mary O'Brien, Customer Success Manager

Mary O'Brien

Customer Success Manager

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Pricing

Jelly

$29

/ month

Up to 3 shared email addresses

Unlimited team members

Unlimited conversations

Real human support

Royal Jelly

$69

/ month

Unlimited shared email addresses

Unlimited team members

Unlimited conversations

Slack, Discord, and Webhook integration

Jelly Logo

50% off annual plans

Jelly features

Stop missing emails and start collaborating effortlessly.

  • Shared inbox management

    Jelly centralizes team email addresses like support@ or hello@, allowing all emails to be visible in one place. This ensures no message is missed or lost among personal inboxes.

  • Private team discussions

    Jelly allows private, internal-only discussions on email threads. Teams can collaborate, ask questions, and align responses before replying to external messages, ensuring clarity and professionalism.

  • Activity tracking

    A built-in activity log enables teams to track who has read, claimed, or responded to emails. This transparency keeps everyone aligned and improves accountability within your team.

  • Intuitive interface

    Designed to feel as simple as regular email, Jelly’s interface is user-friendly and easy to adopt, reducing the learning curve for teams transitioning from traditional inboxes.

  • Robust notifications

    Jelly’s notification system ensures your team members are alerted about updates, assignments, or replies in real-time, keeping communication seamless and timely across the team.

  • Affordable flat-rate pricing

    Unlike per-user pricing models, Jelly offers a flat-rate plan starting at $29/month for unlimited users, making it cost-effective for small teams managing shared inboxes.

  • Unlimited team members and addresses

    Jelly supports unlimited users and shared email addresses, enabling teams of any size to collaborate efficiently without worrying about scaling costs or limitations.

  • Email claiming

    Your team members can claim emails with a single click, clearly indicating responsibility. This eliminates confusion and ensures every email is handled by the right person promptly.

Jelly Reviews

5,0/5
(4)
Leave a review
  • Zavier Blair

    Way Simpler Than a Help Desk Tool

    We tried using traditional help desk software, but it was overkill for our small team and honestly just made things harder. Jelly gave us just the right amount of structure. It’s lightweight but powerful. We use it for our support@ inbox, and now we handle all customer issues in one place—claiming emails, discussing tricky ones internally, and closing the loop with a single tool. Our average response time has gone down by almost 40% since switching.

    April 12, 2025

  • Malcolm Jimenez

    Perfect for Remote Collaboration

    Our agency team is fully remote, and Jelly has made email collaboration seamless. I love that I can see the full activity on each conversation—who claimed it, when they replied, and any internal notes. Just yesterday, I was on a call while my colleague replied to a lead inquiry. I could see it happening in real-time, which saved us from replying twice or missing a hot lead. It’s like Slack and email had a super productive baby.

    April 6, 2025

  • Blaise Page

    Finally, No More Missed Emails!

    As the co-founder of a small e-commerce brand, I used to constantly worry about missed support emails. With Jelly, that stress is gone. Now, every team member can clearly see which emails are being handled, and nothing falls through the cracks. Last week, a customer emailed about a missing package, and I was able to quickly claim the conversation and coordinate a solution without stepping on anyone’s toes. That clarity and accountability have changed how we work.

    April 2, 2025

  • Finley Jones

    Shared Inboxes Without the Mess

    We used to share login details for our hello@ email, which led to a lot of confusion and accidental double replies. Jelly cleaned all that up. Each team member logs in with their own account, and we can discuss emails privately within the platform before replying. For example, our intern had a question about a client email, and instead of forwarding threads around, we just discussed it in Jelly—right beside the message. Super clean and efficient.

    March 31, 2025

Jelly: Pros and Cons

Pros

  • Cost-effective: Jelly offers straightforward pricing, allowing you to include your whole team without worrying about per-user costs

  • Simple and intuitive: Jelly is designed to be as easy to use as regular email, making it accessible for all team members without extensive training

  • Team collaboration: It enhances team collaboration by providing tools for assigning emails, discussing them privately, and keeping everyone in sync

Cons

  • Lacks advanced features: Compared to full-fledged help desk software, Jelly may lack some advanced features needed by larger organizations with complex workflows

  • Reliance on email: As an email-based tool, Jelly is inherently tied to email infrastructure, which may not suit teams looking to move away from email

  • Limited integrations: The platform may have limited integrations with other business tools, which could require manual data transfer in some cases

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