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Loom Reviews
69 reviews
Save BIG on
Loom
Save up to $750 on Loom
Loom
Used by 3473 members
Free forever for up to 10 users
Save up to $750 on Loom
Save BIG on
Loom
- 01 What is Loom?
- 02 Pros and cons from reviewers
- 03 Main features
- 04 How Loom compare to similar software?
- 05 Who is Loom best for according to our reviewers?
- 06 Loom Reviews
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01 What is Loom?
Loom is a video communication tool used in the workplace to enhance teamwork and productivity. It is utilized by various teams within a company, such as engineering, marketing, sales, and product. Loom is popular among both large and small businesses, with nearly 200,000 companies using it for collaborative purposes. Its asynchronous messaging feature allows for efficient communication across different teams and time zones. Users can record their screen or camera to make announcements, record demos, improve sales outreach, initiate projects or design reviews, and shorten feedback cycles. Loom helps reduce meetings by enabling asynchronous work across time zones and teams. It also promotes an inclusive culture by adding rich video context to communications. With Loom, users can save time, work faster, and communicate their messages effectively.
02 Pros and cons from reviewers
Pros from reviewers
-
Fast processing and editing
Loom's processing speed is remarkable, and its editing features are quicker than anything else available. This makes it a valuable tool for creating and sharing videos without significant delays -
Merging screen capture with webcam footage
Loom provides the option to merge screen capture with webcam footage, enhancing the quality and effectiveness of communication. This feature is particularly beneficial for remote communication and training purposes -
Intuitive and well-designed interface
Loom's interface is intuitive and well-designed, making it easy to use and navigate. This feature significantly improves the user experience, making it a preferred tool for many users. -
AI transcription feature
Loom's new AI transcription feature is particularly helpful for understanding video voiceovers, especially for team members who speak different languages. This feature enhances the inclusivity and effectiveness of team communication -
Straightforward recording and swift uploads
Loom offers a simple and efficient process for recording and uploading videos, which is quicker than many alternative software options. This feature is particularly useful for providing support to clients and communicating with team members
Cons from reviewers
-
Confusing interface
The process of setting backgrounds and tabs can sometimes be confusing for users, making it less user-friendly -
Occasional syncing issues
Some users have reported that the webcam and sound can occasionally be slightly out of sync, which can disrupt the flow of the video -
Glitchy extension
There have been instances where the Loom extension has been reported to be glitchy, causing inconvenience to the user -
Unresponsive customer service
Some users have complained about the unresponsive customer service, which can be frustrating when encountering technical issues -
Issues with Mac application
Several users have reported issues with the Mac application, including sound cutting off halfway through a video recording and failure to upload videos from Mac to Loom.
Loom
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
03 Main features
Starting Price
Free Plan
Editing tools
Video messaging
Integration with workspace tools
Mobile app
Viewer engagement tracking
More details about Loom plans
Starting Price
$18
/ user / month
Free Plan
Yes
Editing tools
Video messaging
Integration with workspace tools
Mobile app
Viewer engagement tracking
Loom
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
04 How Loom compare to similar software?
Both Descript and Loom are robust video software solutions, each offering a comprehensive set of features that empower content creators to produce, edit, and share videos effectively.
Descript is known for its powerful audio and video editing capabilities. It allows users to edit video content by directly editing the transcript, making it easy to cut, rearrange, or delete portions of the video simply by editing the text. This unique approach to editing makes Descript particularly user-friendly and accessible to those who may not have extensive video editing experience. Additionally, Descript offers features like background noise removal and the ability to replace words in the transcript with just a few clicks.
On the other hand, Loom is popular for its screen recording and sharing capabilities. It allows users to easily record their screen and webcam simultaneously, making it an excellent tool for creating tutorials, demos, and presentations. Loom also provides a range of sharing...
Loom
Used by 3473 members
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
Descript
Used by 4414 members
Video and audio editing, as easy as a doc
35% off annual plans
Save up to $240
When comparing Vimeo and Loom, it's essential to highlight their differences to determine which platform best suits your video creation and sharing needs. One of the primary distinctions lies in their focus and feature set.
Vimeo is renowned for its professional-grade video hosting capabilities, catering to businesses and creators seeking high-quality video streaming and customization options. With Vimeo, users gain access to advanced privacy controls, customizable player options, and robust analytics tools, making it an ideal choice for those prioritizing presentation quality and branding.
In contrast, Loom excels in simplicity and ease of use, offering quick and effortless video recording and sharing functionalities. Targeting teams and individuals looking for efficient communication through screen recordings and webcam videos, Loom prioritizes speed and convenience. Its intuitive interface allows users to create and share videos seamlessly, making it a popular choice for remote...
Loom
Used by 3473 members
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
Loom and Zoom are both prominent players in the realm of video communication platforms, offering a plethora of features geared towards enhancing remote collaboration and connectivity. While both platforms share fundamental capabilities such as video recording, screen sharing, and real-time messaging, there are notable differences that set them apart.
One of the primary distinctions lies in their approach to communication. Loom emphasizes asynchronous communication, allowing users to record and share videos at their convenience. This asynchronous feature is particularly beneficial for remote teams operating across different time zones or individuals seeking flexibility in their communication methods. On the other hand, Zoom specializes in synchronous communication, offering robust features for live video conferencing, webinars, and virtual meetings. This real-time interaction capability is well-suited for scenarios requiring immediate collaboration and engagement.
Furthermore, the user...
Loom
Used by 3473 members
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
Zoom Meetings
Used by 2515 members
Communication and collaboration platform
$20 off per user on the annual Workplace Pro plan
Save up to $180
05 Who is Loom best for according to our reviewers?
-
Team Leaders
These are individuals who use Loom to keep their teams connected and updated through chat and video. They appreciate the software's user-friendly nature and its ability to record screens and provide voice-over simultaneously, which aids in creating SOPs and training others -
Remote Teams
These are teams that work remotely and use Loom to improve their communication. They appreciate the AI transcription feature which helps foreign team members understand video voiceovers -
Professional Support Teams
These are teams that provide support to clients and find Loom essential in their operations. They value its simplicity, fast video recording and sharing features, and the option to merge screen capture with webcam footage -
Tutorial Creators
These are individuals or groups that create tutorials. They find Loom's straightforward interface and process, as well as its screen capturing and audio quality, ideal for their work -
Dissatisfied Users
These are users who have had negative experiences with Loom, citing issues such as glitches, unresponsive customer service, and problems with the software's functionality on certain platforms or browsers. They have expressed frustration with the software and its support team, and some have decided to stop using Loom.
Loom
The video communication platform for async work
Free forever for up to 10 users
Save up to $750
06 Loom Reviews
Loom rating
Loom Reviews
-
Kristine Langosh
Daily Workflow Speed + Moment-Specific Reactions
Loom works well for distributed teams that need clarity without adding more meetings. I use the desktop app when I want stable recordings and the instant share link is probably the feature I rely on most. Search inside transcripts also helps when I know a topic was covered but do not remember which video it was in
July 13, 2026
-
Noel Stark
Sales Follow-Ups That Get Better Responses
I was skeptical at first, but Loom ended up becoming part of my daily workflow. The speed matters a lot: record, copy link, send. I especially like that viewers can react or comment at specific moments, because it keeps feedback tied to the right part of the explanation instead of scattered across chat threads
July 5, 2026
-
Kaylene Davis DVM
Product Feedback & Bug Reporting with Secure Links
Loom has been a solid tool for sales follow-ups. After a demo call, I send a short recap video with the key screens and next steps, and it tends to get better responses than a long email. We also had a Joinsecret perk for 25 free seats during the first year, which made adoption pretty painless for a small team
June 29, 2026
-
Colton Reinger
Cross-Department Rollout via Joinsecret Seats
I use Loom mainly for product feedback and bug reporting. Being able to show the issue instead of describing it in text saves time for both our team and external developers. The video quality is good, and password-protected links are useful when I need to share something sensitive with a client
June 23, 2026
-
Cherilyn Toy
Minimal Setup, Fast Record-Trim-Share
What I like most about Loom is how little setup it needs. I can record my screen, trim the awkward first few seconds, share a link, and move on. We came across a Joinsecret offer that covered 25 users for a year, and that gave us room to test it across multiple departments before deciding how broadly we wanted to keep using it
June 13, 2026
-
Pres. Arla Williamson
Replacing Long Slack Messages with Quick Visuals
I started using Loom to replace long Slack messages, and it worked almost immediately. The browser extension is convenient, and the draw tool while recording helps point out exactly what I mean when reviewing a page. I also appreciated getting access for 25 team members for a year through Joinsecret, which made it easy to roll out without a big budget discussion
June 8, 2026
-
Robin Willms LLD
Support Handoffs & Training with Transcripts/Chapters
We use Loom for customer support handoffs and internal training. The transcription is surprisingly useful when I need to pull a quote or search for a specific part of a video, and the chapters feature helps when a recording gets long. It is not perfect for heavy editing, but for quick explainers it does the job really well
May 31, 2026
-
Awilda Lang
Async Updates with Timestamped Comments
Loom has made async updates way easier for our team. I use screen plus camera recording to walk through Figma files and product changes, and the viewer comments with time stamps save a lot of back-and-forth. The app is fast enough that I actually use it instead of putting things off
May 25, 2026
-
Darryl Reichert
Credits Cushion + Folders = Video Knowledge Base
password protection has been handy on a couple sensitive walkthroughs
May 19, 2026
-
Noriko Torp
Slack and Notion Integrations That Drive Adoption
Sharing is painless: I can set videos to “anyone with the link” for clients, or restrict to workspace for internal docs
May 10, 2026
Start saving on the best SaaS
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.