Pros from reviewers
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Innovative and useful features: Zoom Meetings offers a range of features that enhance the meeting experience, such as chats, polls, breakout rooms, and third-party integrations
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Simplicity and usability: The software is easy to navigate and use, and attendees do not need to sign up or log in to join a meeting, making it accessible to users of all levels of tech-savviness
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High-quality meeting experience: Despite slow internet speeds, Zoom Meetings provides an impressive meeting experience, with good video and audio quality
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Screen sharing and multi-tasking: The screen sharing feature allows users to see and control others' screens if necessary, and the software allows users to see other participants even when using another program, enabling multi-tasking
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Global communication features: Zoom Meetings is suitable for international business, with features that facilitate global communication.
Cons from reviewers
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Poor background noise management: Despite its many features, Zoom Meetings struggles with managing background noise. When a participant unmutes to speak, any high background noise can cause disruptions and distractions, affecting the overall meeting experience
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Lower video quality: Compared to other software, the video quality in Zoom Meetings is reported to be lower. This can impact the clarity of communication and the effectiveness of screen sharing
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Lack of microphone control: While users can choose whether to have their camera on or off when entering a meeting, the same option is not available for the microphone. This can lead to unwanted noise and interruptions at the start of a meeting
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Frequent sign-outs due to network problems: Despite its smooth features, Zoom Meetings can frequently sign users out due to network problems. This can disrupt the flow of a meeting and cause frustration
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Unresolved billing issues: Some users have reported unresolved billing issues with Zoom Meetings, including overcharges and difficulties in cancelling subscriptions. This can lead to dissatisfaction and a lack of trust in the company's customer service.
20% off the annual One Pro plan on Zoom Meetings
Get 20% off the annual One Pro plan on Zoom Meetings and up to $252 savings with Secret.
Main features
Starting Price
Free Plan
Virtual meetings
Team chat
Email and calendar
Virtual workspaces
VoIP phone system
Starting Price
$16
/ user / month
Free Plan
No
Virtual meetings
Team chat
Email and calendar
Virtual workspaces
VoIP phone system
What is Zoom Meetings?
20% off the annual One Pro plan on Zoom Meetings
Get 20% off the annual One Pro plan on Zoom Meetings and up to $252 savings with Secret.
How Zoom Meetings compare to similar software?
Product
Zoom Meetings
4.0
Zoom Meetings reviews
Price
$16
/ user / month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
Zoom Meetings
vs
Webex
Zoom and Webex are very similar. They’re at the same price point, around $14-15 for their cheapest subscription, and they offer very similar deals. Even the free plans have the same limits, 40 minutes for a meeting with maximum 100 attendees.
Both platforms also have nearly identical text messaging features, screen sharing options, and customization settings for meetings.
So for most businesses, you can’t really go wrong with either option. Webex and Zoom are reliable video conferencing apps that do their job well.
However, in our testing and research we found that Zoom is slightly better. For starters, it has over 1,000 more integrations than Webex, which makes it much easier to add Zoom to an existing toolset, or get more out of it with third-party apps.
Moreover, live streaming is available on more platforms on Zoom, and you can do it on the cheapest plan. In Webex, you can only do it with their most expensive plan. If streaming to Facebook or YouTube is important...
Zoom Meetings
Communication and collaboration platform
Webex
Collaboration made easy
Zoom Meetings
vs
Google Meet
Both Zoom and Google Meet are strong video conferencing apps, and we’re happy to recommend them. The main difference is in target audience: Google Meet is better for smaller organizations, and impromptu meetings. Zoom is better for professional conferencing needs, advanced features, and added security.
Where does this difference come from? Mainly, it’s the feature set. Google Meet is lighter in features, sacrificing complexity in favor of an easy set-up. Zoom, on the other hand, has much more settings for organizing a meeting or participating in calls. It also has more controls for video hosts, giving users a chance to customize their experience to a large organization’s needs.
For example, screensharing is more advanced in Zoom. On the paid plans, you can set-up second cameras for professional presentations, easily connect apps to help with a complex webinar, and get more control over what’s displayed.
Implicitly, this also makes Google Meet much easier to use. You’re usually ready...
Zoom Meetings
Communication and collaboration platform
Google Meet
Connect and collaborate effortlessly.
Zoom Meetings
vs
Microsoft Teams
Zoom and Teams have a lot of similarities, and pretty much the same capabilities for video conferencing. Both apps offer whiteboarding, screen, app and document sharing, breakout rooms, live chat, and more. If you need a professional app for video calls, you can’t go wrong with either option.
The biggest difference between the two platforms is in scope. Zoom is only focused on video calls, while Teams has a lot of features for complex team collaboration, including messaging.
Besides this distinction, there are small differences between the platforms that will matter in niche cases.
For example, Teams has 20 extra minutes for calls on the free plan. If you’re on a tight budget, it’s probably the safer choice. It also has better capacity for view-only participants (up to 10,000), and much better support for international teams.
Cloud storage is also better on lower pricing plans from Teams. You get up to 10 GB of storage, while Zoom only offers 1GB. However, Zoom gives you unlimited...
Zoom Meetings
Communication and collaboration platform
Microsoft Teams
Connect. Collaborate. Succeed.
Who is Zoom Meetings best for according to our reviewers?
Business Professionals: These users can benefit from Zoom's global communication features, which are particularly useful for international business. The software's innovative features, such as chats, polls, breakout rooms, and third-party integrations, can significantly enhance meetings
IT Specialists and Students: Zoom is convenient for group meetings, allowing users to call everyone at once without individually inviting each person. The screen sharing feature is especially useful, enabling users to see and control others' screens if necessary
Educators and Learners: Zoom is a perfect app for anyone looking for a flawless online meeting experience, whether it's formal or semi-formal. It's particularly beneficial for remote learning and connecting learners and external users
Remote Workers: Zoom is a handy tool for video conferencing while working remotely. It's easy to use and provides great video and audio quality. The ability to alter the background and see other participants even when using another program is particularly useful
Pre-sales Professionals: Zoom is ideal for remote demos and pre-sales work. The option to pause screen sharing while getting ready to present the next item and the feature that lets users rearrange participants' faces for eye contact are particularly valuable.
20% off the annual One Pro plan on Zoom Meetings
Get 20% off the annual One Pro plan on Zoom Meetings and up to $252 savings with Secret.
Zoom Meetings reviews
4.0
Zoom Meetings rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.5
Features
4 Zoom Meetings reviews
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Alexander A
Efficient Communication with Zoom Meetings
Zoom Meetings has proven to be a reliable and efficient platform for our daily communication needs. Its seamless integration with our calendar system ensures we never miss a meeting
April 28, 2024
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Julia J
Zooming Through Challenges: My Year-Long Journey with Zoom Customer Service
I've had a truly enlightening experience with Zoom! I've been on a journey with them for almost a year now. I had been on a plan with Zoom for several years which was absolutely fantastic, until a salesperson suggested I switch to a different plan, assuring me it would be even better. I was excited to try it out, but soon realized that the original plan was more suited to my needs. The management was incredibly understanding, acknowledging that the salesperson's advice may not have been the best for my situation. They even informed me that the salesperson was no longer with the company. I requested to revert to my old plan, which they graciously agreed to. I did notice a slight increase in the price on my account, but I understood that prices can fluctuate over time. After a few discussions, they agreed to restore my original price, but kindly reminded me that if I changed plans again, I might not get the same price. I appreciated their honesty and transparency. However, my next bill was still at the higher price. I reached out to them and they assured me they would fix the issue. I must say, their customer service has been quite an adventure. My calls and chats have been a rollercoaster ride, sometimes getting disconnected, but I always found it thrilling to try again. I've submitted tickets and requested call backs, and while some were closed without resolution, I remained hopeful. Now, almost a year later, the issue is still ongoing. But it's not just about the price, it's about the journey. I've learned so much about patience, persistence, and the importance of clear communication. I'm looking forward to seeing how this story unfolds. Zoom has been a part of my life for years, and I'm excited to continue this journey with them!
April 21, 2024
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Diane Smith
Your Go-To Solution for Seamless Online Meetings
I consider Zoom Meetings to be a perfect app for anyone looking for a flawless online meeting experience, whether it's formal or semi-formal. I started using it during my university days when we switched to remote learning because of the Covid-19 pandemic and I still use it professionally. I strongly recommend this app for all kinds of online meetings because of its smooth features, especially the Whiteboard option. However, the frequent sign-outs due to network problems can be a downside.
April 14, 2024
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Michelle A
Daily Zoom User: Advantages and Challenges
I use Zoom daily in my roles as an IT specialist and a student. I find it convenient for group meetings as it allows me to call everyone at once without individually inviting each person. The screen sharing feature is especially useful, enabling us to see and control others' screens if necessary. A unique feature of Zoom is the ability to see other participants even when I'm using another program, allowing me to work on my projects while still actively participating in the meeting. However, I find the video quality to be lower than other software. Also, while I can choose to have my camera on or off when entering a meeting, I don't have the same option for the microphone. As a host, I either have to wait for everyone to join and allow them individually or disable the waiting room manually.
April 13, 2024
