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Lucidchart reviews
4.2 (5 reviews)

Lucidchart is a collaborative, intuitive software for visualizing ideas, processes, and data. It simplifies the creation of diagrams, flowcharts, and mind maps, making complex information more comprehensible. As a cloud-based platform, Lucidchart supports real-time collaboration, integrates seamlessly with other tools, and allows effortless sharing and presentation of diagrams. It aids businesses in improving communication, streamlining workflows, and making informed decisions.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Lucidchart?
  • 04How Lucidchart compare to similar software?
  • 05Who is Lucidchart best for according to our reviewers?
  • 06Lucidchart reviews

Pros from reviewers

  • User-friendly and adaptable: Lucidchart is incredibly user-friendly and comes with a wide range of features, making it adaptable for almost any task or project

  • Collaborative tool: It allows users to collaborate with colleagues from all departments during project brainstorming, leading to precise project visualizations that are simple to control, track, and manage

  • Scalability and automation: Its scalability lets users customize it to their needs and specifications. It even allows users to use AI to automatically create flowcharts, lessening manual reliance on such repetitive tasks

  • Project management features: The software offers many project management features such as file sharing, making it straightforward to get employees started on projects

  • Professional and engaging interactive documents: Lucidchart provides various tools for interactivity and is easy to learn, ensuring a professional look for all creations without a learning curve for end-users.

Cons from reviewers

  • Learning curve: Despite being user-friendly, learning some features of Lucidchart can take time and the documentation and tool tips could be better

  • Interface issues: Some users have reported that the interface isn't very smooth and requires some basic skills for manual flowchart drawing

  • Pricing and licensing model: Lucidchart is more expensive compared to other project management software and the licensing model could be more accommodating for small businesses or those who only use it as backup software

  • Bugs and loading issues: There have been reports of bugs and problems with the app not loading correctly, forcing users to close the browser tab and reopen it

  • Limited free version: The free version of Lucidchart is limited as it only permits the use of a few elements, which can be a disadvantage for users who do not wish to pay for additional features.

Main features

Starting Price

$9

/ month

Free Plan

Yes

Automated diagramming

Collaborative diagramming

Extensive template library

Data visualization

Integration

What is Lucidchart?

Lucidchart is a cloud-based diagramming software that allows businesses to create professional and visually appealing diagrams, flowcharts, and mind maps. It has a user-friendly interface and a wide range of pre-built templates and shapes, facilitating streamlined communication, real-time collaboration, and improved decision-making processes. Lucidchart caters to various industries and business needs, enabling the creation of organizational charts, process diagrams, or network infrastructure layouts. As a SAAS software, it can be accessed from any device with an internet connection, eliminating the need for installation or updates. Lucidchart enhances productivity and team collaboration while allowing the creation of impressive visuals.

Who is Lucidchart best for according to our reviewers?

  • Project Managers: Professionals who need to document processes, map workflows, and take notes for projects

  • Software and Database Modelers: Users who create diagrams for software and database models, appreciating the control over the look of their diagrams and the collaborative features

  • Team Collaborators: Users who value the software's collaborative features, especially for brainstorming, mind-mapping, and creating flowcharts

  • Small Business Owners: Users who need a versatile tool for tasks like note-taking, storyboarding, drawing graphs, creating organizational charts, and Gantt timelines, but find the licensing model less accommodating

  • Students and Educators: Users who need to create various diagrams, including UML diagrams for academic purposes, and appreciate the user-friendly interface.

  • Lucidchart reviews

    4.2

    Lucidchart rating

    4.4

    Ease of use

    4.3

    Customer service

    4.4

    Value for money

    4.3

    Likelihood to recommend

    4.4

    Features

    5 Lucidchart reviews

    4.2 (5 reviews)
    • Kayla F

      Visualizing Complex Processes with Lucidchart

      Lucidchart has been instrumental in helping me visualize complex processes

      May 5, 2024

    • Ruth Williams

      Such an amazing app and I've barely begun

      I find Lucidchart to be an excellent app, even without making any purchases. Its interface is incredibly helpful for creating various diagrams. I am extremely grateful to the developers for creating such a user-friendly and easy-to-navigate application. It has allowed me to effortlessly create all the UML diagrams I needed for my university modules.

      April 29, 2024

    • Diane M

      Lucidchart: A Powerful Tool for Diagram Creation

      I find Lucidchart to be a helpful tool for creating diagrams, especially for our software and database models. It's generally user-friendly and powerful, but it does have some bugs that need to be addressed. I value the control it provides me over the look of my diagrams and the ease with which my team and I can collaborate on them. However, I've encountered problems with the app not loading correctly, forcing me to close the browser tab and reopen it. This can be quite annoying and has even caused me to quit using the app at times. I switched to Lucidchart because it provides controls specifically designed for the type of diagrams we need to produce.

      April 20, 2024

    • Timothy Jones

      Effortless Diagram Access and Template Variety

      I can access my diagrams from any device, at any time. The variety of templates available has saved me countless hours

      April 16, 2024

    • Cynthia

      Lucidchart: Affordable, Efficient, and Customer-Friendly

      I stumbled upon Lucidchart after a quick Google search and was pleasantly surprised by their affordable monthly charges of just $1.6. I've been using it for 29 months now and I must say, it's worth every penny! When I had a minor billing issue, their customer service was prompt and resolved it by refunding a month's charge. I've never seen such dedication to customer satisfaction. I've noticed others too, appreciating their transparent billing system. I'm so impressed, I'm considering recommending it to my legal team for their workflow diagrams!

      April 15, 2024

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