29 reviews
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As someone who has worked with QuickBooks Desktop Enterprise as a consultant in diverse industries, I have found it to be a stable and functional accounting solution, especially for small and medium-sized businesses that need strong but not complicated accounting tools. The layout is easy to navigate, and quick to learn, even for teams that do not consider themselves technically inclined.
For example, one of my mid-sized manufacturing clients had considerably better results with budgeting and financial oversight, after they switched to QuickBooks Desktop Enterprise. That along with the seamless integration with their third-party inventory management systems put them so far ahead that I actually saved them time during double-entry accounting!
That being said, it is not without some growing pains. Recently, I was working with a retail business experiencing significant growth and needing advanced inventory tracking features such as bar coding and lot tracking; and unfortunately, QuickBooks did not meet their needs. Consequently, the client identified either business process or external software changes to bridge the gap in functionality. As note, responsiveness from QuickBooks support was mediocre at best. I remember the frustrations of having issues when closing out the books for the year and becoming anxious waiting several days for assistance.
Overall, I would have to say my experience was mostly positive. I am confident I can recommend QuickBooks Desktop Enterprise on the merits it provides stable performance at a reasonable cost and would recommend it for businesses seeking solid products for performance without unnecessary complexity.
Comprehensive budgeting module
QuickBooks Desktop Enterprise offers a robust budgeting module that allows users to monitor income and expenses, providing a comprehensive overview of the company's performance
Integration with other software
The software has the ability to integrate with other vendors' software, enhancing its functionality and versatility
Affordable pricing
The pricing of QuickBooks Desktop Enterprise is excellent, particularly for small and emerging businesses, making it a cost-effective solution
User-friendly interface
The software is very user-friendly, making it easy to navigate and use even for those with limited technical skills
Reliable performance
Users have reported that they haven't encountered any crashes, bugs, or hang-ups, indicating the software's stability and reliability.
Issues with online features and integrations
Some users have reported that the online features of QuickBooks Desktop Enterprise are not as robust as its desktop functionalities, and that it does not integrate well with certain programs like Outlook.
Limited report generation
The software is primarily designed for accounting and does not have the capability to generate other types of reports, which can be a disadvantage for businesses that require diverse reporting
User limit
The software has a limit on the number of users, which can be a hindrance for growing businesses that need more people to access the system
Poor customer service
Many users have reported poor customer service experiences, including long wait times, being transferred multiple times, and receiving inadequate assistance
Limited modern business features
QuickBooks Desktop Enterprise lacks some modern business features like barcoding and lot tracking, which can be a disadvantage for businesses that require these functionalities
Starting Price
Free Plan
Know how much you are making or losing
Price like a champ
Track your inventory like a pro
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BIM Modeling
N/A
Free Plan
No
Know how much you are making or losing
Price like a champ
Track your inventory like a pro
Get the information you need
BIM Modeling
Mid-sized Marketing Agencies
These agencies can use QuickBooks Desktop Enterprise for their accounting needs. However, they may face challenges during the transition to QuickBooks Online and with the time tracking function
Startups
Startups can benefit from QuickBooks Desktop Enterprise as it is easy to learn and provides crucial business reports. However, they may need to use a third-party program to import bank statements
Accountants
Accountants managing multiple clients find QuickBooks Desktop Enterprise useful due to its detailed and easy-to-understand reports. The software is easy to set up and user-friendly, making it a valuable tool for accountants
Independent Contractors
Independent contractors can use QuickBooks Desktop Enterprise as it supports 1099 and allows for an independent contractor account. However, they may face challenges with the controls and automation feature.
Small and Emerging Businesses
These businesses can benefit from the affordable pricing and user-friendly interface of QuickBooks Desktop Enterprise. The software helps them manage their accounting, budgeting, bill payments, and tax preparation
QuickBooks Desktop Enterprise rating
Nathan
Game-Changing Collaboration: QuickBooks Desktop Enterprise's Multi-User Mode Enhances Financial Task Efficiency and Data Security
The multi-user mode in QuickBooks Desktop Enterprise is a game-changer. It allows my team to collaborate effectively on financial tasks without compromising on data security
October 19, 2024
Jessica
Exemplary Customer Service Experience with Quickbooks Desktop Enterprise
I'm genuinely amazed by the evolution of service at Quickbooks. I've been a loyal user for about 1 years and recently, they informed me that my renewal will include a 2% VAT. Although it initially seemed out of place for my jurisdiction, I spent hours on the chatline with their dedicated reps trying to understand the change. They were incredibly patient, asking for necessary information and promising to escalate the issue to ensure it was properly addressed. The customer service person who finally emailed me provided an unexpected answer, which was quite surprising. This situation would be hilarious if it wasn't so intriguing. I've renewed my subscription and now get to spend my holidays exploring the new features of this platform. Thanks, Quickbooks. I hope you have a merry Christmas.
October 13, 2024
Sharon Johnson
Seamless Integration: A Time-Saving Software Review
The software's ability to integrate with other applications is commendable. It seamlessly syncs with my CRM and eCommerce platforms, saving me considerable time
October 7, 2024
Amanda N
Decent, Improving. Patience Required.
I switched from waveaccounting.com to QuickBooks Desktop Enterprise because I needed a software that supports 1099 and allows for an independent contractor account. While the customer service was excellent, the actual use of the software was more frustrating than I expected. The controls and automation feature often got things wrong, so I found it best to start from scratch and set up the account to suit my company's needs. One of the main reasons I chose QuickBooks was for its integrations, particularly with Zapier. This integration saves me hours each week by automating tasks like adding customers and following up on invoices and payments, and it allows my CRM to communicate with my other apps. I would recommend QuickBooks, but it does require patience. A better onboarding process would greatly reduce the frustration for those of us who need to get up and running quickly. Overall, I believe it's a good software but it has room for improvement.
October 1, 2024
Margaret Garcia
QuickBooks Desktop Enterprise: Seamless Scalability for Growing Businesses
The software's scalability is one of its best features. As my business has grown, QuickBooks Desktop Enterprise has easily adapted to my changing needs.
September 22, 2024
Christopher Martinez
BFoster's Experience with QBEDesktop: A Game-Changer for Clients
As an accountant managing 14 clients, I strongly endorse QuickBooks Desktop Enterprise (QBE). I advocate for this product not only because I'm well-versed in it, but also because it's genuinely outstanding. I oversee the establishment of my clients' accounting systems and offer training, and my experience with QBE has been nothing but exceptional. The reports are easy to explain and review with my clients, which simplifies my job. QBE is highly detailed, user-friendly, and easy to set up. I've received no complaints about the software from my clients. They appreciate it for its simplicity and comprehensibility, and they can easily understand the reports.
September 17, 2024
Kiera M
Challenges with Automation, Advanced Features & User Permissions Support
I find QuickBooks Desktop Enterprise useful until I need to do anything automated or advanced, or if I need to contact their support. It offers integrations and is a standard for small businesses. However, their support is almost useless. There's no longer a higher tier of support for Enterprise users. I've experienced being on hold for a simple issue, being transferred multiple times, verifying my information repeatedly, and spending over an hour on the phone. I was even told that my request wasn't possible. This is my usual experience whenever I call their support.
September 9, 2024
Peter
Streamlining Bookkeeping with Ease and Enjoyment
I'm very satisfied with QuickBooks as it has positively influenced every aspect of my business, resulting in increased revenue. It's user-friendly, allowing easy import, export, and integration with specific platforms. The only problem I've faced is occasional challenges in contacting QuickBooks. I switched to QuickBooks Desktop Enterprise for its simplified management and tracking of our earnings.
September 3, 2024
Rebecca A
QuickBooks Desktop Enterprise: Advanced Accounting for Growing Businesses
I've used many accounting software in the past, but QuickBooks Desktop Enterprise stands out with its advanced features like fixed asset management and industry-specific tools. It's truly tailored for growing businesses
August 26, 2024
Joshua R
Global Expansion and Improved Customer Service in QuickBooks Desktop Enterprise
I've noticed a change in the customer service for QuickBooks Desktop Enterprise, and it's clear they're making efforts to expand their team globally. While there can be occasional communication challenges due to language differences, it's quite an experience to interact with agents from different parts of the world. They are thorough in their approach, ensuring they fully understand my concerns by asking clarifying questions. It's a unique process that I find quite engaging!
August 20, 2024
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