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4,4/5

Acumatica Reviews

21 reviews

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Acumatica is a comprehensive, flexible cloud-based platform for business operations management. It offers integrated modules for financial management, CRM, supply chain management, and project accounting. Acumatica helps businesses streamline processes, improve efficiency, and make data-driven decisions. Its scalability and customization options suit businesses of all sizes and industries. Acumatica's affordability and transparent pricing model ensure positive ROI and cost control.
  • 01 Is Acumatica any Good? My expert Review
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Acumatica compare to similar software?
  • 05 Who is Acumatica best for according to our reviewers?
  • 06 Acumatica Reviews

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01 Is Acumatica any Good? My expert Review

I have considerable exposure to ERP solutions – while I don't profess to be an authority, I can certainly draw from my experiences with them. I found Acumatica to be reliable and flexible, largely due to the benefit of being cloud-based! It's a great solution for remote teams, in that you can easily access data, and have simple collaboration process - working easily remote from anywhere. For one of my manufacturing clients, they were able to experience the efficiency gains because financial data were easy to work on and review as a remote team.

One of the other great aspects of Acumatica, is how it links and integrates with other platforms. I recently helped a distribution company to link their logistics providers web portal via Acumatica, with the robust API - it was super simple without disuption to their working practices.

On the other hand, I find at times the usability could be better; as I encountered one professional services client who initially struggled with the time and expense module unintentionally until I went out to their offices (for additional) training. The customization possibilities are expansive and can be expensive, which could limit small businesses.

All things considered, even with such usability issues, and potential cost of customization, I found Acumatica a very solid ERP solution. If you are a growing business looking for a reliable cloud-based management platform, that provides flexibility, scalability and competent integration possibilities, I think it is a great option!

02 Pros and cons from reviewers

Pros from reviewers

  • Customizable and modular
    Acumatica is highly customizable and modular. Users can choose the modules they need and tailor them to their specific needs, making it a flexible solution for businesses of all sizes

  • Cloud-based platform
    Acumatica is a cloud-based platform, offering unmatched flexibility and the ability to manage finances and pay bills from anywhere in the world. This is a significant advantage for businesses with remote teams or those who travel frequently

  • Improved operations and automation
    Acumatica has greatly improved daily operations for many businesses. It offers accessibility from anywhere, scalability, and automated upgrades. The software's automation ensures quick, problem-free work processing, and any issues requiring human intervention are promptly highlighted.

  • Cost-effective
    Acumatica does not charge per user, making it a cost-effective solution for businesses. This is particularly beneficial for larger companies with many users

  • Robust API and excellent compatibility
    Acumatica's robust API makes integration easy, and it has excellent compatibility with other software. This means that if a feature isn't available, the Acumatica marketplace can help find a certified partner to integrate a solution

Cons from reviewers

  • Limited dashboarding functionality
    Users without programming knowledge may struggle to set up and customize dashboards, which can limit the software's usability and effectiveness

  • User-unfriendly modules
    Some users have found the time and expense module to be challenging to use, particularly when setting up employees and contractors, which can lead to inefficiencies

  • Weak initial features
    Some users have found that Acumatica's initial features, such as those for importing, transportation, and logistics, are weak and require additional modifications to meet their needs.

  • Lack of mobile version
    Acumatica does not offer a mobile version of their software, which can limit accessibility and convenience for users who need to manage tasks on the go

  • High cost of customizations
    While Acumatica is customizable, the cost of these customizations can be high, sometimes amounting to nearly as much as the cost of the software itself, which can be prohibitive for some businesses

03 Main features

N/A

Free Plan

No

Scalability for growth

Seamless integration

Real-time insights

Flexibility on the go

Enhanced collaboration

04 How Acumatica compare to similar software?

05 Who is Acumatica best for according to our reviewers?

  • Users Seeking Automation
    These users appreciate Acumatica's ability to automate processes through business events, import scenarios, and workflows using low- or no-code

  • Cloud-Based Users
    These users appreciate Acumatica's cloud-based platform, which offers unmatched flexibility and the ability to manage finances and pay bills from anywhere in the world

  • Business Owners with Specific Needs
    These users value Acumatica's customizable and modular platform, which allows them to choose and tailor modules to their specific needs

  • Users Needing Project Accounting
    These users benefit from Acumatica's project accounting module, which allows them to apply labor and costs to each project and compare them to the initial budget

  • Users with High Volume
    These users, with over 50 users, find Acumatica's inventory and purchasing processes chaotic and the out-of-the-box product doesn't function as a basic program.

06 Acumatica Reviews

4,4/5

Acumatica rating

4,3/5

Ease of use

4,2/5

Customer service

4,3/5

Value for money

8,67/5

Likelihood to recommend

4,4/5

Features

Leave a review
  • Matthew D

    Acumatica: A Superior ERP Solution that Grows with Your Business

    With Acumatica, I have found simpler procedures, a significant boost in productivity, and better data management. Its impressive automation features have enabled me to streamline my business processes, imports, and workflows. It's one of the top ERP programs for managing finances, operations, and customer relationships. Its cloud-based nature made setup easy. However, despite its evolution and added features over time, it still falls short in several key areas, forcing me to seek out additional, expensive solutions. I switched to Acumatica Cloud ERP because it's been vital for my organization's administration. By automating various procedures, transactions, and import scenarios, it has enhanced my daily work, customer relationships, and even saved me some precious time.

    August 24, 2024

  • Renata D

    Enhanced Efficiency and Mobility: Acumatica's Service Management Suite Review

    As a field service manager, Acumatica's Service Management suite has improved our scheduling and dispatching efficiency. Our technicians can now access job information on the go, improving their productivity and customer satisfaction

    August 19, 2024

  • Christian Williams

    Exploring Acumatica: A Global ERP Solution

    I strongly recommend Acumatica as it provides a great overall experience. It supports virtually unlimited concurrent sessions and functions well globally. However, resolving issues that require assistance from the Acumatica Dev team can be slow. I opted for Acumatica Cloud ERP as it was a better fit, offered more value, and was simpler to use. I transitioned to Acumatica Cloud ERP because I needed a scalable web-based ERP tool to facilitate business growth.

    August 10, 2024

  • Gerald E

    High-Quality Software: Acumatica Experience

    I'm very satisfied with Acumatica. They are responsive and easy to work with. I value the ability to access the information I need when I need it. However, I would like to see modifications or additions to the reports. I'm not particularly fond of how the reports need to be constructed. I know that Acumatica is adding reports and I'm willing to be patient until they are completed. I switched to Acumatica Cloud ERP because Accountmate was outdated, old, and slow. All other options didn't seem like they had truly built a new software solution for the Cloud, but rather tweaked 20-year-old software that was already on its last leg. I appreciate the vendor's response and I'm excited for the addition of more out-of-the-box reporting and role dashboards. I'm pleased to be working with them as a great Retail customer.

    August 4, 2024

  • Brenda D

    A Cutting-Edge System for Business Growth

    Acumatica has provided my company, BMT, with an excellent ERP/information system, allowing us to manage information by division, measure our activity, predict profitability, and keep all necessary information to run our business. Nexvue's support and expertise were key in shaping Acumatica into the system it is today. The software is flexible in areas like item classes and financial sub-accounts, and its open architecture allows for modifications. We've made many modifications, implemented by Nexvue, which turned Acumatica from a good system to an exceptional one. However, the software's initial importing, transportation, and logistics features were weak. We created a Voyage Maintenance module and made system enhancements for freight in and out. We switched to Acumatica Cloud ERP because our previous system, SL, was no longer supported and didn't meet our needs.

    July 28, 2024

  • Xander

    Acumatica's CRM: Enhancing Customer Service and Sales

    As a sales manager, I appreciate Acumatica's CRM capabilities. It provides a 360-degree view of our customers, helping us to improve our customer service and increase sales

    July 20, 2024

  • Danielle F

    Unveiling Acumatica: Insights on Project Accounting Module

    With Acumatica, I've found the ability to analyze all project costs, including labor, to be a significant revelation. The project accounting module allows me to apply labor and costs to each project and compare them to the initial budget, helping me understand what went right and wrong. However, I struggle with the dashboarding functionality. As I'm not a programmer, I don't understand the generic queries required to program the dashboards and often have to pay consultants to create them. This becomes inefficient when I need to experiment to get what I want and then explain it to someone else. I chose Acumatica Cloud ERP because it did everything we needed, was more user-friendly, and cost-effective. We switched from MAS 500 as it was becoming obsolete and limiting. I appreciate the vendor's response and look forward to the solution's enhancements.

    July 16, 2024

  • Raymond

    Boosting E-commerce Success with Acumatica ERP

    Using Acumatica, a cloud-based ERP solution, has greatly improved our daily operations. It offers accessibility from anywhere, scalability, and automated upgrades. It has enabled us to grow our customer base, order volume, and inventory. The software's automation ensures quick, problem-free work processing, and any issues requiring human intervention are promptly highlighted. Our inventory accuracy has significantly improved. Acumatica is highly adaptable to our business needs, although customization took a while. The costs of licensing, modification, and maintenance can be high, which may be a challenge for startups. We chose Acumatica Cloud ERP for its useful features, such as the ability to duplicate trades and the ease of searching for a specific customer, vendor, inventory item, or general ledger code with just a few keystrokes.

    July 8, 2024

  • Donald G

    Acumatica's Financial Management Suite Streamlines Accounting Processes

    As a financial analyst, Acumatica's comprehensive financial management suite has streamlined our accounting processes. The real-time visibility into our financial data has enabled us to make more informed business decisions

    June 30, 2024

  • Dylan D

    High-Priced ERP with Hidden Costs

    I've invested a significant amount of money on customizations for basic features in Acumatica, which I believe should be standard in other programs. I've spent nearly as much as the cost of the program itself, leading me to realize I could have invested in a better product. The cost of customizations is extremely high and the system still doesn't function properly. With over 50 users, our inventory and purchasing processes are chaotic. The out-of-the-box product doesn't function as a basic program. I advise not to be deceived by the initial price, as ultimately, you'll spend as much as other expensive programs, but with better results and less frustration. I chose Acumatica Cloud ERP because it doesn't charge per user. I appreciate Acumatica's response and their commitment to improving the user experience and functionality. I also appreciate their offer to have someone from their product/customer success team contact me to discuss my concerns.

    June 25, 2024

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