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Tidio Promo code
Real-time chat meets AI
Tidio is a versatile customer service platform designed to help businesses connect with their customers more easily and efficiently, bringing together live chat, AI-driven chatbots, a simple help desk, and multichannel messaging.
Redeemed 126 times - Verified discount · June 2026
Tidio
4.3/5
(29)
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Save up to $2,247
25% off all monthly and annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
This deal can be used if you have not signed up for Tidio yet or if you're using it on the free version.
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Tidio Promo Code: 25% off all monthly and annual plans
Tidio helps businesses handle customer conversations with live chat, chatbot automation, and support tools that turn visitors into leads. With this offer, you can get 25% off all Tidio monthly and annual plans if you have not signed up yet or if you are still using the free version. This promo code is a smart way to unlock more advanced workflows, stronger support capabilities, and better lead capture without paying full price. Below, we answer the main questions so you can use the offer confidently.
How do I redeem this Tidio promo code?
To redeem this promo code, click the “Get deal” button, create your Tidio account or log in from the free plan, choose a monthly or annual subscription, and confirm that the reduced price appears after entering the code before you complete payment.
Who is eligible for this Tidio discount code?
This discount code is available if you have not signed up for Tidio yet, or if you are currently using Tidio’s free version. If you already have a paid subscription, this offer usually does not apply.
Why should I take advantage of this Tidio discount?
This discount gives you a more affordable way to unlock Tidio’s paid features, including chatbot automation, live chat workflows, and stronger customer support tools. If you are ready to move beyond the free plan, it helps you improve response speed, lead capture, and service quality while keeping costs under control.
25% off all monthly and annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
General information
Tidio is a customer service platform that brings live chat, AI chatbots, unfiied help desk tools, and multichannel messaging together in one easy-to-use space. It’s designed to help you handle customer conversations smoothly, no matter how many channels you use. With Tidio, you can chat with visitors on your website in real time, automate replies to repetitive questions, and keep track of everything through a single inbox that covers chat, email, social media, and messaging apps like WhatsApp and Instagram.
One of Tidio’s standout features is its AI-powered Lyro Agent, which can manage a big chunk of routine questions on its own, giving your team more time to handle issues that need a human touch. It even works across multiple languages, which is helpful if you have a diverse customer base. For online stores, Tidio makes it simple to provide order updates, manage returns, or answer product questions quickly—helping you boost customer loyalty and even close more sales.
Everything is backed by clear analytics so you can see what’s working, spot trends, and improve how your team works over time. Tidio also takes privacy seriously and meets GDPR and CCPA requirements. It’s flexible enough to grow with you, whether you’re just starting out or managing thousands of chats each day.
Many companies have observed impressive results:
- KAYA automates 75% of inquiries with Tidio's AI
- Cove Smart achieved a 70% increase in self-service resolution with Lyro AI Agent
- ADT Security Service boosted sales by 17% using Tidio
If you’re looking for a way to make customer support faster, more personal, and easier to manage, check out our marketplace for exclusive deals and find the best fit for your business today!
Expert review on Tidio
You know that feeling when you're messaging five people on five platforms and accidentally send your mom a product link instead of a heart emoji? 😅
What is Tidio?
Tidio is a customer service platform that brings live chat, AI bots, and multichannel messaging into one place. It helps businesses respond faster, automate repetitive tasks, and stay connected with customers—no matter where the conversation starts 💬⚙️
Our opinion about Tidio:
Tidio is great for small businesses, ecommerce shops, and growing support teams that need to stay efficient without sacrificing that personal touch. It simplifies communication across email, chat, and social, and the chatbot setup is surprisingly easy 🛍️📞🤖
Tidio Pricing:
Tidio offers a free plan for basic features, with paid plans starting at affordable monthly rates depending on your needs. It’s flexible enough for both solo shops and growing teams 💸📈
- More details about Tidio plansBest Tidio alternatives:
Alternatives to Tidio include great tools like Intercom, Zendesk, Crisp, and LiveChat—plus many more! Check out our platform to find the right fit and great deal 🔍💬✨
- More alternatives to Tidio
Customer Success Manager
See more
Frequently Asked Questions about Tidio's promo
Can existing customers benefit from this Tidio coupon?
Yes, if you are an existing user on Tidio’s free tier, this coupon can still be used when you upgrade. If you already pay for a Tidio plan, you are generally not eligible for this offer.
What are the guarantees of this Tidio promo?
We only highlight verified offers, so this promo should apply the advertised 25% off when you use the correct signup flow and meet the eligibility rules. You should see the lower price before confirming payment.
How will I know if I am approved for this Tidio deal?
You will know this deal is active when the 25% reduction appears in your checkout summary or billing page before you finalize the upgrade. If the price does not change, make sure you are either a new user or still on the free plan.
How much can I save with this Tidio promo code?
Your exact savings depend on the Tidio plan and billing cycle you choose, but the rule is simple: this promo code gives you 25% off eligible monthly and annual subscriptions. In other words, you pay only three quarters of the standard price for the plan you select.
Pricing
Starter
$29
/ month
Basic analytics
Live visitor list
Operating hours scheduling
Growth
$59
/ month
Advanced analytics
Power features
Permissions management
Plus
$749
/ month
Custom quota of billable conversations
Dedicated success manager
Custom branding
Free
$0 (Freemium)
Live chat and helpdesk
50 Lyro AI conversations
100 visitors reached with Flows
More details about Tidio plans
25% off all monthly and annual plans
Eligibility questions
All the applications are manually approved by our Customer Success Team. If you have questions about our application process, please send us an e-mail at applications@joinsecret.com.
Tidio features
AI-powered chat and help desk for modern customer support.
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Help desk and ticketing
Tidio’s help desk tools help you keep track of support requests from start to finish. Agents can leave notes for each other, set response time goals, and check how satisfied customers are after an issue is resolved.
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Multichannel inbox
All your customer messages, from your website chat, email, Facebook Messenger, Instagram, or WhatsApp, land in one organized inbox. This keeps things from slipping through the cracks and helps your team reply faster.
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AI-powered Lyro Agent
The Lyro AI Agent can take care of a large chunk of everyday questions for up—up to 67% of chats and messages—so your team can focus on issues that need a personal touch. It works across chat, email, and social channels, and handles conversations in 12 languages.
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Customizable chatbots
You can build chatbots to handle common questions, collect leads, or guide people through your products and services. These bots can be as simple or advanced as you need, saving your team time while still feeling helpful to customers.
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Live chat widget
Tidio’s live chat widget makes it easy to talk with visitors while they’re browsing your site. You can answer questions right away, help them find what they need, and build trust that often turns into sales.
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Analytics and reporting
With Tidio’s reporting features, you get a clear look at how your team and chatbots are performing. Track trends, spot areas for improvement, and use real data to keep your customer service running smoothly.
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Multilingual support
Tidio can support conversations in 12 different languages, so you can serve customers whenever they are without losing that personal touch. It’s a great way to make your business more accessible to a global audience.
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Integrations and automation
Tidio works well with popular CRMs, ecommerce platforms, and other tools. There are over 120 integrations in total, including Shopify, HubSpot, and Mailchimp. You can also set up automation flows that take care of repetitive tasks like sending follow-up emails or tagging conversations.If you don’t want to switch your entire support system - you can install Lyro - AI Agent on top of your Zendesk or Salesfors helpdesk system.
Tidio Reviews
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Sable G
Enhancing Sales Strategies with Tidio's Visitor Tracking Feature
As a sales manager, I've found Tidio's visitor tracking feature extremely useful. It gives us real-time insights into visitor behavior, helping us tailor our sales strategies accordingly
October 21, 2024
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Dax
Likely the Best Chat Solution for Small Businesses
I believe Tidio is probably the best chat for small businesses. Everything functions excellently and they offer very responsive support. However, the price does increase slightly with multiple operators. It's also very easy to set up.
October 13, 2024
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Carolyn R
Effortless and Swift: Tidio Experience
Tidio provides a cost-effective platform for client communication, but I find their support team's response time slow and the software takes a while to load.
October 6, 2024
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Roger W
Tidio's Analytics: Empowering Project Managers with Customer Insights
As a project manager, I've found Tidio's analytics feature very useful. It provides insightful data that helps us understand our customers better and make informed decisions
September 30, 2024
More Tidio's reviews
Tidio: Pros and Cons
Pros
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Multichannel communication: Tidio centralizes live chat, email, and social media messages in one dashboard
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Easy to use: Tidio features an intuitive interface and requires no coding experience, making it accessible for businesses of all sizes
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Powerful automation: The AI chatbot can resolve up to 70% of customer issues, significantly reducing manual workload and improving response times
Cons
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Pricing increases with team size: As more agents are added, costs can rise quickly, especially when advanced features or AI add-ons are required
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Some integration challenges: Certain users report difficulties integrating Tidio with specific CRM systems
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Limited advanced features on lower plans: Some advanced automation and AI capabilities are only available on higher-tier plans
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