List of Alternatives to Yext
Here are some of Yext's top competitors in the Customer Support category: SOCi, Birdeye, Semrush or Moz local.
SOCi is an innovative marketing platform specifically designed for multi-location brands, aiming to streamline and optimize their localized marketing efforts across various channels.
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Local SEO optimization
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SOCi ads
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Social media management
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Reputation management
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Content library and calendars
Donna Jones
Beneficial ROI Reporting: Empowering Data-Driven Social Media Decisions
Lastly, the ROI reporting feature was very beneficial. It helped me understand the effectiveness of my social media efforts and make data-driven decisions.
October 20, 2024
SOCi compared to Yext
SOCi has better positive reviews compared to Yext: 89 vs 84
SOCi is better at customer service than Yext: 4.5 vs 4.0
SOCi is better at value for money than Yext: 4.3 vs 3.9
Yext has more options than SOCi: 135 vs 60
Why is SOCi a good alternative to Yext?
I believe Yext is a good alternative to SOCi because of its robust features and extensive reach. Yext offers a comprehensive digital knowledge management platform that helps businesses manage their online presence across various digital platforms. This includes managing local listings, social media posts, and reviews. It also provides AI search solutions that enhance the visibility of businesses in search results. Additionally, Yext supports a wider range of digital platforms compared to SOCi, thus ensuring businesses can reach a broader audience. The analytics provided by Yext are also highly detailed, enabling businesses to understand their performance better and make informed decisions. Therefore, for its extensive features and broader reach, I consider Yext a superior choice over SOCi.
What's the difference between SOCi and Yext?
See the full comparison between Yext & SOCi
Birdeye adds value by using AI to help businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.
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Automated review request
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Competitor analysis
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Social media management made easy
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All-in-one reputation management
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Actionable customer insights
Elijah Brown
Experiencing Premium Service with Birdeye: A Worthwhile Investment
I'm currently enjoying a premium package with Birdeye, which is slightly more than the basic price, but it's absolutely worth it for the value it provides! They've been so attentive to my needs, even going as far as to refund one of my payments when there was a minor hiccup. I'm eagerly awaiting a further £5 credit, which I'm confident they'll process soon. It's a bit of a thrill trying to get in touch with their busy team, but it's all part of the exciting journey with this dynamic software!
August 10, 2024
Birdeye compared to Yext
Birdeye has better positive reviews compared to Yext: 95 vs 84
Birdeye is better at customer service than Yext: 4.5 vs 4.0
Birdeye pricing plans are more competitive than Yext: 4.5 vs 3.9
Birdeye is more versatile than Yext: 139 vs 135
Why is Birdeye a good alternative to Yext?
I find Yext a great alternative to Birdeye due to its comprehensive and efficient features. Yext is designed to manage online listings and reputation, making it easier for businesses to control how they appear online across over 100 digital services globally. Unlike Birdeye, Yext provides a complete package including review monitoring, local listing management, and SEO services. It allows you to update your business information instantly across various platforms ensuring accuracy and consistency. Moreover, Yext has robust analytics that provide insights into customer actions and trends, which can help in making data-driven decisions. Its integrations with leading tech platforms like Google and Amazon Alexa offer a competitive edge. While both platforms have their strengths, the overall capabilities of Yext make it stand out as a more comprehensive tool for managing online presence.
What's the difference between Birdeye and Yext?
See the full comparison between Yext & Birdeye
Be more visible in search results and increase qualified traffic
14 days free on Semrush One
Get deal for free14 days free on Semrush One
Get deal for freeSemrush is a comprehensive digital marketing platform that combines traditional SEO with cutting-edge AI tools. From analyzing competitor strategies and creating content that ranks, to monitoring your visibility across search engines like ChatGPT and Claude, Semrush equips you with everything you need to optimize your online presence and stay competitive in classic and AI-driven search. Disclosure: When you purchase through links on our website/article, we may earn an affiliate commission from Semrush
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Position tracking
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Advertising research
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Track your brand reputation in SERPs and AI platforms
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Keyword research tools
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Site audit
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Competitor analysis
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Backlink analytics
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Content Analyzer
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Social media toolkit
Free
$0 (Freemium)Pro
$139 per monthGuru
$249 per monthBusiness
$499 per monthDenny Windler
Site Audit That Catches the Technical Basics
The Site Audit feature is genuinely useful for ongoing maintenance because it catches the boring technical issues my team tends to miss, like broken internal links, duplicate title tags, and crawl depth problems, and the reports are easy enough to hand off without a long explanation
June 1, 2026
What's the difference between Semrush and Yext?
See the full comparison between Yext & Semrush
Moz Local is a software tool that helps businesses manage their online presence across various digital platforms. It ensures accurate business listings on Google, Facebook, and other search engines or directories. The software also provides performance analytics and allows users to monitor customer feedback. Its primary function is to enhance local search visibility and improve SEO rankings.
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Performance Report
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Local SEO Tool
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Data Accuracy
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List Management
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Review Management
Justin G
Continuous Updates: A Commitment to Leading Local SEO
The software is constantly updated with new features and improvements, which shows that the company is committed to staying ahead in the local SEO space.
October 19, 2024
Moz local compared to Yext
Moz local has better positive reviews compared to Yext: 85 vs 84
Yext has more options than Moz local: 135 vs 12
CRM, marketing automation & customer service software suite
90% off the Professional and Enterprise plans for 1 year
Get deal90% off the Professional and Enterprise plans for 1 year
Get dealThe HubSpot suite leverages AI to streamline managing your customer throughout their life cycle: from website visits and form completions to phone calls, email exchanges, quote signing, support, and upsells.
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Integrations and API
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Predictive lead scoring
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Content management
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Sales pipeline management
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Sales email tracking and templates
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Automation and workflows
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Lead scoring and segmentation
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Reporting and analytics
Free Tools
$0 (Freemium)Starter Customer Platform
$20 per user per monthProfessional Customer Platform
$1300 per monthEnterprise Customer Platform
$4300 per monthIvory Yundt
Actionable Campaign Tracking + Easier Upgrade Justification
I’ve had a good experience with HubSpot for campaign tracking and contact management because it gives enough detail to act on without feeling overly technical, and the first-year discount we got through Joinsecret on the Professional and Enterprise side made the upgrade decision a lot easier to defend internally
May 27, 2026
25% off annual plans for 1 year
Get deal for free25% off annual plans for 1 year
Get deal for freeMoz is a comprehensive SEO and digital marketing platform trusted by over 500,000 brands and agencies worldwide, offering a suite of powerful tools to help you improve your online visibility and drive qualified traffic to your website.
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Keyword explorer
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Link explorer
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Rank tracking
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Local SEO tools
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Site crawl
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Custom reports
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MozBar
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On-page optimization
Starter
$49 per monthStandard
$99 per monthMedium
$179 per monthLarge
$299 per monthAndrea Wyman PhD
Clear Weekly Rank Tracking & Client-Friendly Visibility
Moz has been solid for weekly rank tracking, especially the way Campaigns groups keywords by search engine and location. I like that I can spot small movement without digging through spreadsheets, and the visibility score gives clients a quick snapshot that is easy to explain
May 31, 2026
Why is Moz a good alternative to Yext?
I believe Moz is a great alternative to Yext for several reasons. Firstly, Moz offers a robust set of SEO tools that go beyond just local listings management. These include keyword research, site audits, and backlink analysis. This means you get more value for your investment. Secondly, unlike Yext which only maintains your listings while you're subscribed, Moz allows you to own your listings even after you cancel the service. This can save you money in the long term. Lastly, Moz offers more control over your listings. You can customize your listing data for each individual site, whereas Yext uses a one-size-fits-all approach. This allows for more strategic and targeted local SEO efforts with Moz.
What are the differences between Moz and Yext?
I have used both Moz and Yext, and they serve different purposes in the field of digital marketing. Moz is a more comprehensive SEO tool, providing keyword research, site audits, link building tools, and more. It focuses on improving your website's visibility on search engines through organic search results. It offers detailed analytics that allows you to understand your website's performance and make necessary improvements.
On the other hand, Yext is primarily a local listing management tool. It helps businesses manage their online presence across various platforms like Google, Yelp, Bing, etc. Yext ensures that your business information is consistent across all platforms. It also offers review management, helping businesses respond to customer reviews effectively. So, while Moz helps improve your website's SEO performance, Yext helps manage your local listings and online reputation.
The leading Search-as-a-Service platform
$10,000 in credits for 1 year
Get deal$10,000 in credits for 1 year
Get dealAlgolia is a search engine for professionals. It allows you to create, deploy, and optimize search experiences in sectors as diverse as e-commerce, mobile search, voice search, or SaaS solutions. You’ll improve engagement and conversion rates as your customers quickly find what they’re looking for.
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Benefit from complete development tools
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Scale effortlessly as your business grows
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Gain actionable insights with analytics
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Offer a qualitative experience to your users
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Generate more revenue with ease
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Continuously optimize the user experience
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Implement advanced search features
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Deliver lightning-fast search results
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Save time and focus on what matters
Grow
Pay-as-you-goElevate
Custom pricingPremium
Custom pricingBuild
$0 (Freemium)Humberto Purdy
Relevance Tuning Pays Off
Setup took some planning because relevance tuning is not something you get perfect on day one, but once we dialed in synonyms, custom ranking, and faceting, search became one of the smoother parts of our app
May 30, 2026
What's the difference between Algolia and Yext?
See the full comparison between Yext & Algolia
Marketing 360 brings comprehensive marketing solutions that help businesses grow their online presence, increase leads and sales, and improve customer engagement.
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Multi-location
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Real-time tracking & reporting
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Expert marketing guidance
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All-in-One marketing platform
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ROI-focused strategies
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Support every step of the way
Ethan
Seamless Workflow: Marketing 360's Integrations Simplify Tool Connectivity
Lastly, the integrations offered by Marketing 360 have made it easy to connect with other tools I use daily, creating a seamless workflow.
September 14, 2024
Marketing 360 compared to Yext
Marketing 360 is a better solution based on percentage of positive reviews than Yext: 91 vs 84
Marketing 360 is a better solution for customer support than Yext: 4.5 vs 4.0
Marketing 360 is more suitable for small businesses thanks to its good value for money than Yext: 4.4 vs 3.9
Marketing 360 has more functions than Yext: 344 vs 135
ReviewTrackers is a customer feedback software that helps businesses collect, analyze, and respond to customer reviews and feedback. It aggregates reviews from over 100 review sites, provides insights through analytics, and facilitates customer engagement. It's a valuable tool for improving customer satisfaction, boosting online reputation, and driving business growth.
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Review Aggregation
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Advanced Analysis
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Data-Driven Decision Making
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Reporting Tools
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Direct Response Capability
Steven E
ReviewTrackers: A Must-Have Tool
I find the software, reviewtrackers, to be user-friendly and cost-effective for managing social media. Currently, I can't identify any downsides.
June 22, 2024
Why is ReviewTrackers a good alternative to Yext?
I believe ReviewTrackers is a good alternative to Yext for several reasons. Firstly, ReviewTrackers specializes in managing and analyzing online reviews, making it an ideal choice for businesses that want to focus on improving their online reputation. It also offers a more user-friendly interface compared to Yext, making it easier for users to navigate and understand the platform. Additionally, ReviewTrackers provides multi-site monitoring, allowing businesses to track reviews from multiple platforms in one place. This feature is particularly useful for businesses listed on several review sites. Lastly, ReviewTrackers is often praised for its excellent customer service, providing prompt and helpful responses to customer queries. Therefore, if you are looking for a comprehensive, easy-to-use platform with strong customer support, ReviewTrackers could be a great alternative to Yext.
What are the differences between ReviewTrackers and Yext?
Comparing the two, I noticed that both ReviewTrackers and Yext offer valuable services, but they specialize in different areas. ReviewTrackers is primarily a customer feedback software that helps companies track, respond to, and analyze their online reviews. It allows businesses to monitor reviews from over 100 review sites and provides analytics to understand customer sentiment and feedback.
On the other hand, Yext is a data management tool that is designed to keep track of a business's online presence. It helps businesses manage public facts about their brand across their websites, mobile apps, internal systems, and the entire Knowledge Network — over 150 digital services globally, including Google, Apple, Bing, Facebook, and Yahoo.
Therefore, while both tools can improve a company's online presence, ReviewTrackers focuses more on managing customer reviews and feedback, whereas Yext concentrates on managing business information across various platforms.
Partoo helps more than 80,000 shops and services being more visible on the Internet. It is the first step in your digital strategy. It takes less than 5 minutes to be ready to be visible on local searches. Optimise your Google My Business listings, find new customers and answer their reviews.
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Review monitoring and management
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Local advertising management
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Local SEO optimization
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Analytics and insights
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Reporting and performance monitoring
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Competitive benchmarking
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Online listings management
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Localized social media management
Thomas
Partoo's Reporting Feature: Empowering Informed Decision-Making
I've found the reporting feature of Partoo to be extremely beneficial. It provides detailed reports on my business's online performance, which helps me make informed decisions
August 24, 2024
Partoo compared to Yext
Partoo has better positive reviews compared to Yext: 97 vs 84
Partoo is better at customer service than Yext: 5.0 vs 4.0
Partoo is easier to use than Yext: 5.0 vs 4.5
Partoo is more suitable for small businesses thanks to its good value for money than Yext: 4.5 vs 3.9
Yext has more options than Partoo: 135 vs 58
BrightLocal is a comprehensive local SEO and marketing platform that helps businesses improve their online visibility, track their search rankings, and manage their reputation effectively.
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Local SEO audits
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Reputation management
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Citation tracking and building
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Competitor analysis
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Google My Business integration
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Keyword tracking
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Customizable reporting
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Multi-location management
Semrush Local is a comprehensive platform designed to boost your business’s visibility in local search results. It provides tools for managing online listings, monitoring local rankings, tracking competitors, and gathering customer reviews, all in one place. Disclosure: When you purchase through links on our website/article, we may earn an affiliate commission from Semrush
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Rank tracking
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Reporting and analytics
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Social media management
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Citation building
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Listing management
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Reputation management
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Competitor analysis
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Local SEO audit
Advanced
$60 / monthUltimate
$185 / monthHeidi Chase
Great Competitive Insights
I love how Semrush Local not only helps with my business’s visibility but also provides valuable competitor insights. I can see which businesses are ranking higher than mine and analyze what they’re doing differently. This has helped me adjust my strategy—whether it’s adding more local keywords, optimizing my listings, or improving my online reputation. The ability to track competitors’ rankings has given me an edge in my local market.
March 22, 2025
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