Here are competitors or alternatives to Yext and other similar Customer Support software. You need to consider some important factors when choosing a tool like Yext for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Yext that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Yext. Discover sofware like HubSpot, Semrush, Algolia or Marketing 360.
From Customer Support tools, we have selected the best alternatives to Yext based on reviews for each solution and similarities with Yext. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.
Description
The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.
HubSpot compared to Yext
HubSpot has more positive reviews than Yext: 93 vs 84
HubSpot is better at support than Yext: 4.4 vs 4.0
Yext is easier to use than HubSpot: 4.5 vs 4.4
HubSpot is more suitable for small businesses thanks to its good value for money than Yext: 4.3 vs 3.9
Yext is more versatile than HubSpot: 135 vs 62
HubSpot: Pros & Cons
Best features
Popular
Description
SEMRush is a comprehensive tool that gives you access to all the data you need to set up your perfect web marketing strategy. From SEO competitor strategy analysis to creating content marketing that ranks, get all the information you need to optimize your online presence.
Semrush compared to Yext
Semrush has better positive reviews than Yext: 97 vs 84
Semrush is better at customer support than Yext: 4.5 vs 4.0
Semrush is more suitable for small businesses thanks to its good value for money than Yext: 4.3 vs 3.9
Yext has more functions than Semrush: 135 vs 102
Semrush: Pros & Cons
Best features
Semrush pricing
Pro
$130 / monthGuru
$250 / monthBusiness
$500 / monthPopular
Description
Algolia is a search engine for professionals. It allows you to create, deploy, and optimize search experiences in sectors as diverse as e-commerce, mobile search, voice search, or SaaS solutions. You’ll improve engagement and conversion rates as your customers quickly find what they’re looking for.
Algolia compared to Yext
Algolia is a better solution based on percentage of positive reviews than Yext: 97 vs 84
Algolia is a better solution for customer support than Yext: 4.5 vs 4.0
Algolia is better at value for money than Yext: 4.3 vs 3.9
Yext has more functions than Algolia: 135 vs 23
Algolia: Pros & Cons
Best features
Description
Marketing 360 brings comprehensive marketing solutions that help businesses grow their online presence, increase leads and sales, and improve customer engagement.
Marketing 360 compared to Yext
Marketing 360 is a better solution based on percentage of positive reviews than Yext: 91 vs 84
Marketing 360 is a better solution for customer support than Yext: 4.5 vs 4.0
Marketing 360 is more suitable for small businesses thanks to its good value for money than Yext: 4.4 vs 3.9
Marketing 360 has more functions than Yext: 344 vs 135
Marketing 360: Pros & Cons
Best features
Description
Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.
Birdeye compared to Yext
Birdeye has better positive reviews compared to Yext: 95 vs 84
Birdeye is better at customer service than Yext: 4.5 vs 4.0
Birdeye pricing plans are more competitive than Yext: 4.5 vs 3.9
Birdeye is more versatile than Yext: 139 vs 135
Birdeye: Pros & Cons
Best features
Description
Moz brings value by offering a suite of SEO tools and resources that help businesses improve their online visibility, increase organic website traffic, and drive higher rankings on search engine results pages. With features like keyword research, link building, site audits, and competitive analysis, Moz empowers businesses to optimize their online presence and ultimately grow their organic search traffic and reach.
Moz compared to Yext
Moz has better positive reviews than Yext: 91 vs 84
Moz is better at customer support than Yext: 4.5 vs 4.0
Moz is more suitable for small businesses thanks to its good value for money than Yext: 4.1 vs 3.9
Yext is better at number of features than Moz: 135 vs 50
Moz: Pros & Cons
Best features
Description
Soci brings the value of social media management and automation to businesses. With its powerful features and intuitive interface, Soci helps entrepreneurs save time and effortlessly manage their social media presence across various platforms. From scheduling posts, tracking analytics, and engaging with customers, Soci empowers businesses to optimize their social media strategy and drive results.
Soci compared to Yext
Soci has better positive reviews compared to Yext: 89 vs 84
Soci is better at customer service than Yext: 4.5 vs 4.0
Soci is better at value for money than Yext: 4.3 vs 3.9
Yext has more options than Soci: 135 vs 60
Soci: Pros & Cons
Best features
Description
ReviewTrackers is a customer feedback software that helps businesses collect, analyze, and respond to customer reviews and feedback. It aggregates reviews from over 100 review sites, provides insights through analytics, and facilitates customer engagement. It's a valuable tool for improving customer satisfaction, boosting online reputation, and driving business growth.
Reviewtrackers compared to Yext
Reviewtrackers has more positive reviews than Yext: 96 vs 84
Reviewtrackers is better at support than Yext: 4.5 vs 4.0
Reviewtrackers is more suitable for small businesses thanks to its good value for money than Yext: 4.5 vs 3.9
Yext has more functions than Reviewtrackers: 135 vs 97
Reviewtrackers: Pros & Cons
Best features
Description
Partoo helps more than 80,000 shops and services being more visible on the Internet. It is the first step in your digital strategy. It takes less than 5 minutes to be ready to be visible on local searches. Optimise your Google My Business listings, find new customers and answer their reviews.
Partoo compared to Yext
Partoo has better positive reviews compared to Yext: 97 vs 84
Partoo is better at customer service than Yext: 5.0 vs 4.0
Partoo is easier to use than Yext: 5.0 vs 4.5
Partoo is more suitable for small businesses thanks to its good value for money than Yext: 4.5 vs 3.9
Yext has more options than Partoo: 135 vs 58
Best features
Description
Moz Local is a software tool that helps businesses manage their online presence across various digital platforms. It ensures accurate business listings on Google, Facebook, and other search engines or directories. The software also provides performance analytics and allows users to monitor customer feedback. Its primary function is to enhance local search visibility and improve SEO rankings.
Moz local compared to Yext
Moz local has better positive reviews compared to Yext: 85 vs 84
Yext has more options than Moz local: 135 vs 12
Moz local: Pros & Cons
Best features