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9 Best Alternatives to Churnzero in May 2024

Alternatives & Competitors to Churnzero

  1. 1. Zoho
  2. 2. Freshsales Suite
  3. 3. Zendesk
  4. 4. OnBoard Meetings
  5. 5. Hubspot sales hub
  6. 6. Salesforce
  7. 7. Lemon learning
  8. 8. Totango
  9. 9. Salesmachine
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Here are competitors or alternatives to Churnzero and other similar CRM software. You need to consider some important factors when choosing a tool like Churnzero for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Churnzero that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Churnzero. Discover sofware like Zoho, Freshsales Suite, Zendesk or OnBoard Meetings.

List of Alternatives to Churnzero

From CRM tools, we have selected the best alternatives to Churnzero based on reviews for each solution and similarities with Churnzero. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo zoho

1. Zoho
5.0 (6 reviews)
2 deals available

CRM Customer Experience Lead Management

Description

The Zoho platform brings together in a single tool all the functionalities your startup needs to manage and optimize customer relations on a daily basis.

Zoho compared to Churnzero

Churnzero is a better solution based on percentage of positive reviews than Zoho: 98 vs 85

Churnzero is a better solution for customer support than Zoho: 5.0 vs 4.6

Churnzero pricing plans are more competitive than Zoho: 4.7 vs 4.3

Zoho is better at number of features than Churnzero: 85 vs 45

Zoho: Pros & Cons

Easy to use: The Zoho platform is ergonomic and easy to learn
Competitive pricing: Pricing plans are affordable, and Zoho offers a free package
Comprehensive solution: Workflow tools cover marketing, customer service, emailing, inventory and social networking
AI assistant: The AI assistant doesn't add much to the platform.
Software integration: No integration is possible with the free plan.
Technical documentation: It is sometimes difficult to find all the documentation you need when you need it.

Best features

  • - Centralize your needs

  • - Accelerate sales across all channels

  • - Optimize your company finances

  • - Collaborate seamlessly

  • - Manage employees

  • - Manage your projects efficiently

  • - Deploy marketing campaigns

  • - Offer quality customer service

  • - Develop customized applications

Zoho pricing

Free

Enterprise

Contact sales

Basic

$59 / month

Standard

$119 / month

Professional

$299 / month
2 deals available - $1,500 in credits for 1 year (Save $1,500)
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logo freshworks crm

2. Freshsales Suite
4.0 (6 reviews)
1 deal available

CRM Lead Management

Description

Freshsales Suite uses the power of artificial intelligence to make salespeople's jobs easier with more complete and reliable automations (lead generation, lead qualification, automated scenarios, lead scoring, etc.).

Freshsales Suite compared to Churnzero

Churnzero has better positive reviews than Freshsales Suite: 98 vs 91

Churnzero is better at customer support than Freshsales Suite: 5.0 vs 4.7

Churnzero is more suitable for small businesses thanks to its good value for money than Freshsales Suite: 4.7 vs 4.4

Freshsales Suite is better at number of features than Churnzero: 91 vs 45

Freshsales Suite: Pros & Cons

Simplicity: The tool is easy to use
Features: Advanced services are offered, as well as ways to customize reports
Integration: This CRM software can easily be linked with other Freshworks tools
Pricing: The price can be high depending on your needs
Support: Several users have commented on the slow and inefficient customer service
Bugs: Technical problems were sometimes noticed

Best features

  • - Contact management

  • - Transaction management

  • - Sales campaigns & events tracking

  • - Automate sequences & workflows

  • - Reporting & Analytics

  • - Mobile app

  • - Sales forecasting

  • - Artificial intelligence

Freshsales Suite pricing

Growth

$18 / user / month

Pro

$47 / user / month

Enterprise

$83 / user / month
90% off the Pro plan for 1 year (Save $100,000)
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logo zendesk

3. Zendesk
4.1 (7 reviews)
1 deal available

Customer Experience Customer Support CRM

Description

Zendesk allows you to be available on any channel, at any time, to rapidly answer your customers' requests and resolve any problems.

Zendesk compared to Churnzero

Churnzero has more positive reviews than Zendesk: 98 vs 89

Churnzero is better at support than Zendesk: 5.0 vs 4.3

Churnzero is easy to use compared to Zendesk: 4.5 vs 4.3

Churnzero pricing plans are more competitive than Zendesk: 4.7 vs 4.2

Zendesk has more functions than Churnzero: 182 vs 45

Zendesk: Pros & Cons

Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Unified workspace: Every employee finds customer information quickly and efficiently
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
Analytics and reporting: Comprehensive and highly relevant analytics capabilities

Best features

  • - Knowledge base

  • - Automation and workflow

  • - Reporting and analytics

  • - Customer engagement

  • - Customization and branding

  • - Ticketing system

  • - Multichannel support

  • - Integration

6 months free (Save $50,000)
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logo onboard

4. OnBoard Meetings
5.0 (6 reviews)

Collaboration

Description

Enhance the efficiency and effectiveness of your board meetings with OnBoard Meetings, the comprehensive board management software designed to revolutionize the way you plan, prepare, and execute board meetings.

OnBoard Meetings compared to Churnzero

Churnzero is a better solution based on percentage of positive reviews than OnBoard Meetings: 98 vs 97

Churnzero is a better solution for customer support than OnBoard Meetings: 5.0 vs 4.8

OnBoard Meetings is better at ease to use than Churnzero: 4.7 vs 4.5

Churnzero is better at value for money than OnBoard Meetings: 4.7 vs 4.5

OnBoard Meetings is more versatile than Churnzero: 97 vs 45

OnBoard Meetings: Pros & Cons

Easy to use: The platform has good ergonomics and is pleasant to use
Customer service: Customer support is efficient and responsive
Collaborative working: Access to agendas, meeting minutes and other essential documents is fast and secure
Expense management: The platform offers no expense management functionality
Lack of integrations: The tool doesn’t offer enough integrations with third-party software
Recurring meetings: It’s impossible to create regular meetings

Best features

  • - Collaboration and annotation

  • - Voting and decision-making

  • - Secure document management

  • - Offline access

  • - Board member training and onboarding

  • - Meeting preparation

  • - Meeting follow-up and task management

  • - Meeting analytics and insights

There is no deal for this product
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HubSpot Sales Hub Logo

5. Hubspot sales hub
4.7 (6 reviews)

CRM Prospecting

Description

Hubspot Sales Hub brings value by providing entrepreneurs with powerful tools and features to streamline their sales processes, enhance customer relationship management, and drive revenue growth. With features like email tracking, email templates, deal pipelines, and contact management, Hubspot Sales Hub helps businesses effectively manage their sales pipelines and close deals faster. It also offers insightful analytics and reporting, enabling entrepreneurs to make data-driven decisions and optimize their sales strategies. Additionally, Hubspot Sales Hub integrates seamlessly with other Hubspot tools and third-party applications, offering a comprehensive solution for sales teams to enhance productivity and achieve business success.

Hubspot sales hub compared to Churnzero

Churnzero has better positive reviews than Hubspot sales hub: 98 vs 92

Churnzero is better at customer support than Hubspot sales hub: 5.0 vs 4.5

Churnzero pricing plans are more competitive than Hubspot sales hub: 4.7 vs 4.2

Hubspot sales hub is better at number of features than Churnzero: 65 vs 45

Hubspot sales hub: Pros & Cons

Efficient Sales Process: Hubspot Sales Hub streamlines your sales process, saving you time and effort
Detailed Analytics: Get valuable insights into your sales performance and make data-driven decisions with Hubspot Sales Hub.
Sales Automation: Automate repetitive tasks and focus on closing deals with Hubspot Sales Hub
Limited customization options: HubSpot Sales Hub may not offer enough flexibility to tailor it to specific business needs
Steep learning curve: The complexity of HubSpot Sales Hub may require significant time and effort to fully understand and utilize.
High pricing: The cost of using HubSpot Sales Hub can be prohibitive for young entrepreneurs with limited budgets

Best features

  • - Seamless Email Integration

  • - Smart Email Tracking

  • - Deal Pipeline

  • - Meeting Scheduling Made Simple

  • - Sales Documents

There is no deal for this product
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logo salesforce essentials

6. Salesforce
3.8 (6 reviews)

CRM

Description

With Salesforce Essentials, get all the basic functionality you need to manage your leads, customers, and transactions. No more, no less. It's a simple, comprehensive CRM tool designed for small businesses that don't have time to delve into complex sales software configuration.

Salesforce compared to Churnzero

Churnzero has better positive reviews compared to Salesforce: 98 vs 86

Churnzero is better at customer service than Salesforce: 5.0 vs 4.0

Churnzero is more user friendly than Salesforce: 4.5 vs 4.0

Churnzero is better at value for money than Salesforce: 4.7 vs 3.9

Salesforce is more versatile than Churnzero: 84 vs 45

Salesforce: Pros & Cons

Comprehensive CRM functionality: Salesforce Essentials provides comprehensive features, including contact management, opportunity tracking, and sales forecasting
Scalability and customization: The platform is designed to scale with businesses as they grow, with customization options for specific requirements
Integration capabilities: Salesforce Essentials integrates with a wide range of SaaS tools, like CRMs, help desks, and marketing automation
Higher cost for advanced features: Salesforce Essentials’s advanced features may be available only in higher-tier plans which are more expensive
Complexity for small businesses: The CRM may be more complex that what is necessary for SMBs
Learning curve for setup and configuration: Setting up and configuring the software may require some technical expertise or training

Best features

  • - Email templates

  • - Lead and opportunity management

  • - Transaction tracking

  • - Integrations

  • - Mobile app

  • - Contact management

  • - Customer service

  • - Reporting & Analytics

Salesforce pricing

Essentials

$26 / user / month

Professional

$80 / user / month

Enterprise

$161 / user / month

Unlimited

$323 / user / month
There is no deal for this product
View product details
lemon learning logo

7. Lemon learning
4.8 (6 reviews)

Educational

Description

Lemon Learning is a digital adoption platform that helps users understand and navigate software applications. It provides interactive, in-app guidance and training to improve user adoption and productivity. The tool can be used for any web-based application, including CRM, ERP, HRIS, and more. It simplifies onboarding, reduces support costs, and accelerates the digital transformation of businesses.

Lemon learning compared to Churnzero

Lemon learning has better positive reviews compared to Churnzero: 100 vs 98

Lemon learning is more versatile than Churnzero: 52 vs 45

Lemon learning: Pros & Cons

User-friendly Interface: Lemon Learning provides an intuitive and easy-to-use interface, making it accessible for users of all technical levels
Customizable Content: The software allows users to create and customize their own training content, providing flexibility and adaptability to specific business needs
Real-time Assistance: Lemon Learning offers real-time, in-app guidance which helps users to quickly understand and efficiently use different digital tools.
Limited customization: Lemon Learning may not offer as much customization options as some other training software
High cost: The pricing of Lemon Learning might be higher compared to other similar software, which could be a barrier for small businesses
Limited integrations: Lemon Learning may not integrate with all types of software or tools, which could limit its functionality and usability.

Best features

  • - Interactive Learning

  • - Customization

  • - In-app Guidance

  • - Analytics

  • - Multilingual Support

There is no deal for this product
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totango logo

8. Totango
4.2 (6 reviews)

CRM

Description

Totango is a customer success platform that helps businesses reduce churn, increase expansion, and improve customer satisfaction. It provides insights into customer behavior and health, enabling proactive engagement. Features include customer segmentation, success planning, campaign management, and predictive analytics. It's designed for SaaS companies but is adaptable to other industries.

Totango compared to Churnzero

Churnzero is a better solution based on percentage of positive reviews than Totango: 98 vs 83

Churnzero is a better solution for customer support than Totango: 5.0 vs 4.0

Churnzero is better at ease to use than Totango: 4.5 vs 4.0

Churnzero is better at value for money than Totango: 4.7 vs 4.0

Churnzero is better at number of features than Totango: 45 vs 30

Totango: Pros & Cons

Customer Success Management: Totango provides a comprehensive customer success management platform that helps businesses reduce churn, increase adoption, and maximize customer lifetime value
Real-Time Insights: The software offers real-time insights into customer behavior, usage data, and health scores, enabling businesses to proactively manage their customer relationships and take action when necessary
Scalability: Totango is highly scalable and can accommodate the needs of both small businesses and large enterprises, making it a versatile solution for companies of all sizes.
High learning curve: Totango can be complex and difficult to understand for beginners, requiring significant time and training to use effectively
Limited customization: While Totango provides a variety of features, the customization options are limited, which can be a drawback for businesses with specific needs
Costly for small businesses: The pricing structure of Totango may not be affordable for smaller businesses or startups, making it less accessible to all company sizes.

Best features

  • - Customer Success Platform

  • - Real-time Monitoring

  • - Customer Segmentation

  • - Task Management

  • - Data Integration

There is no deal for this product
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logo salesmachine

9. Salesmachine
4.8 (6 reviews)

Lead Management Prospecting

Description

Salesmachine is the leading post-signup customer success platform for revenue teams - sales, customer success, growth, marketing.

Salesmachine compared to Churnzero

Churnzero has better positive reviews compared to Salesmachine: 98 vs 91

Churnzero is better at customer service than Salesmachine: 5.0 vs 4.5

Churnzero pricing plans are more competitive than Salesmachine: 4.7 vs 4.4

Salesmachine is better at number of features than Churnzero: 50 vs 45

Best features

  • - Customer segmentation

  • - Proactive customer engagement

  • - Customer success collaboration

  • - Customer success playbooks

  • - Customer success analytics and reporting

  • - Customer health monitoring

  • - Customer success workflow automation

  • - Integration with CRM and support tools

There is no deal for this product
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